1. Pet Wants Dayton

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Dayton, OH

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Pet Wants Dayton

4.0 (1 review)
Closed • 11:00 am - 3:00 pm

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8 years ago

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Homeward Bound Pet Care - Luna was always ready to say hello!

Homeward Bound Pet Care

(8 reviews)

I can't say enough great things about this business and wish I could give it more stars. I've used…read moretheir service in one of two different ways (we have multiple pets including dogs, cats and birds). In one way, I've used their service when our family is away from the house all or most of a single day. I can schedule an individual appointment or two, and pick the times to request for simple feeding, dog walks, etc. In the second way, I've started using their service when we are on vacation and will be away from the house for an extended/overnight period. I'm sure leaving your pets for days at a time certainly can be stressful for them, but it makes sense to me that is would be considerably less stressful if you keep their surroundings the same (rather than take them to a kennel or another business, where they would have to adjust to a new setting, new care-giver, new schedules, etc.). For extended care visits, I will typically schedule 4 visits a day while I'm out, and I've found it to be about the same price as the kennel option we were using. As an added bonus, they can also take care of things like mail, watering plants, trash delivery and house lights while you're out! What really sets HB apart from other options, IMO, in addition to the great and friendly care they give, is the incredible communication they provide. After each visit, you get an email letting you know they've completed service, along with a link to your personal online account where you can get more information - including specific services provided, any issues reported and even pictures of your pets. Text messages are responded to immediately if you have a question/concern. Requesting a new appointment is a breeze with their easy to use website, and it gives you a place and opportunity to include any specific details the pet sitters should know. Now, I would like to say that everything will always go smoothly when you leave your pets in their care, but these are living creatures, and sometimes problems do occur. When our greyhound suddenly got sick (through no fault of Homeward Bound) while we were 2000 miles away from home, I can't begin to describe how they went over and beyond what was expected of them. At the tip of the iceberg, when it was decided he needed medical care, the owner of Homeward Bound took our sick dog home with her, staying up with him all night long in her own house, before taking him to get the medical attention he needed in the morning. Now hopefully, my pets (and yours) won't need that type of service again, but isn't it comforting to know if they do, Homeward Bound has you covered? Finally, I wanted to comment the one negative review I found of this establishment after reading it with an open mind. But in reading the gentleman's complaint, it's apparently obvious that he never actually used the service and his only gripe is that he wasn't able to get schedule service during the busy holiday time. To me, this is like downgrading a popular restaurant that can't find a table for you on a busy Saturday night when you walk in without a reservation. It is true that during the major holidays (their peak season), they might impose requirements for advanced notice for scheduling so they can ensure they have enough staff scheduled to meet their customer's needs. But the deadlines are typically well communicated to their customers and again, only apply during major holidays (ie, normally Christmas and Thanksgiving). Outside of that, I've found them to be extremely flexible in scheduling services, even on very short notice.

Our first adventure with Homeward Bound…read more Its locally owned and I for one, was really pleasantly surprised when the folks came to the house for a get-to-know the fam visit. Very friendly and professional. We had a few folks to need a little TLC while we were out for spring break! Could not have been happier with the quality of service and care! Plus we got daily updates and photos of the clan during their visits. It was too funny but good to have the updates and to see the smiles all around! If you're looking for pet services these guys are top shelf too!

Petco

Petco

(18 reviews)

Finding a groomer is always so stressful! After moving to Dayton and getting my pup I struggled…read morewith finding one and ultimately decided to give Petco a try. Andrew M. has been amazing whenever I took my pup there. The first time we went he didn't try to oversell me and cleaned up my dog perfectly - even giving me a coupon for the service. He has always listened to my needs and created a relaxing environment for my dog. Most recently, Andrew called to let me know that Rex's ears looked a little inflamed and advised that I take him to the vet to get them checked out. Sure enough he had a bad ear infection in both ears! If I didn't have a grooming appointment I would have had no idea. I'm so happy with the service I am getting from Petco and will continue to take my pup there for haircuts. If you're looking for a specific groomer, Andrew is great!

I will be reviewing Petco's auto ship service. I signed up for the service and the very first…read moredelivery was a screw up. They don't use a standard delivery service. I received an alert that it had been delivered along with a photo. It was delivered to the wrong house. Or course the customer service rep offered either a refund or replacement, that would probably take a week to receive. My cats needed the food this week. I tried their auto ship service because it was a few dollars cheaper. But it's not worth the headache. I will be returning to Chewy. I have never had any issues with their auto ship service.

Kenzie's K9 Design

Kenzie's K9 Design

(8 reviews)

Moved to the Kettering area last year and then work was super busy and then the holidays... I just…read morelost track of time and my 7-year-old Great Pyrenees was matted and dirty and uncomfortable. I took him to Kenzie's K9 Design (who was VERY responsive to Yelp messages for a quote) and they did an absolutely phenomenal job. I told them I was okay with even shaving him (regardless of that not being ideal for double coated dogs) because of how matted he was in spots. They didn't need to! They gave him back to me happy, clean, trimmed, and with all his undercoat blown out. By far the most thorough grooming he's ever had because even a week later he's not shedding everywhere like he did even after a trip to our old groomers. I will most definitely be bringing him back for his next grooming sesh.

This is probably the worst groom I've ever seen and my dogs have ever received. The cuts are…read moreuneven; there are full patches of hair that were missed that can be EASILY seen; the nails are all uneven; the pads and paws weren't addressed at all. My two small dogs are incredibly well behaved, ESPECIALLY at the grooming salon. They've both been getting groomed professionally for 2 & 6 years. Their normal groomer just graduated from college and accepted a job in her field and my dogs needed some TLC ASAP. Kenzie's had same day availability and now I understand why. I dropped my dogs off at about 11:15 am and received a call at 1 pm that they were ready--THE fastest groom I have ever witnessed. I picked them up and was stunned. After getting them home, I realized they were still dirty. My dog gets anxious and poops when he's in new places--there was still poop on his butt & tail from when I dropped them off less than 2 hours earlier. I immediately sent photos and videos to my long-time groomer and she assumed I groomed them myself. She was SHOCKED to hear that I paid for these services and started noticing that they didn't even look like they were cleaned or even. I've tried calling the salon to discuss these issues but have been unable to reach them. I'm absolutely appalled at this service and would never recommend anyone take their dogs to this establishment.

Pet Wants Dayton - petservices - Updated October 2026

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