Great inventory and helpful staff. The only thing missing is a live fish tank with different fish…read morefor sale. Some items could be found less expensive at other places...

Pet Valu makes it VERY difficult to leave a review. This review is not about any particular…read morelocation. This is about an online order. I have a sick, old, dog, who has stopped eating. The vet recommended prescription food, which I ordered A BLOODY WEEK AGO, and it's STILL not here. All I get from 'customer care' are excuses and promises to check for me. I'm now informed today that there are no deliveries on weekends (!!!!????). WHAT KIND OF BUSINESS IS THIS? I'M ABOUT TO TAKE MY CUSTOM ELSEWHERE. REALLY POOR SERVICE FOR ONLINE CUSTOMERS.

This is my to-go-to spot for years. I love the atmosphere here because everyone is so friendly…read more They help me find what I'm looking for easily and just assist me in general in so many ways, finding what I need, showing me what's available. My pets get all their stuff and their treats here. They sometimes have free treats and the holiday bash for everyone is a lot of fun even if you don't have fur or feathers.

Very nice staff. They place is always kept so clean and extremely friendly with my Doberman…read more Sometimes they don't have the large size of his limited ingredient salmon kibble but they are always very accommodating.

Furrr is an amazing fur baby store! The selection is unique…read more- Canadian and global products without the high price . My kitty loves the selection and toys. Love the store - it is so clean, well placed merchandise and feels like you go into a spa The store owners Scott and Jenn are amazing - they take time to select the products and even tried it themselves Their return policy is reasonable because my fur baby didn't like her food They exchanged it and tried to help me with another option Their dog tunnel is so cute When we say shop local, shop at FURRR.CA because it is a store opened for local pet lovers and they do care

Outstanding addition to the neighbourhood - this pet store is so thoughtfully designed and creates…read morea welcoming experience, you won't want tThe owners are so friendly and knowledgeable. The products are high quality, unique, and great value. Can't wait to go back. Shopping for your pet shouldn't be a chore, and Purrr makes it downright delightful.

My friends and I often walk past this store which specializes in food and paraphernalia for pets. I…read morealways go gaga for the cute stuffy's and toys that they have available for dogs in their window displays. There is a huge selection of food, snacks, grooming products and leashes. They also have a great selection of raw menu items for dogs. The staff are very helpful. Not being a pet owner myself, I learned a lot about grooming products from the staff there. Would definitely recommend dog lovers or friends of dog lovers to stop by the store for treats or gifts for the dog in your life.

I don't live in the area, but I've been there on and off for a year with my 18 month old Frenchie…read more They have always been helpful fitting for a harness, talking about food, and even treats for training. Always friendly. Prices are reasonable when i did shop for kibbles and harness.

When I saw Kennel Cafe, I was wishing it is a REAL cafe that pet owners can bring their beloved…read moredogs/cats in for a quick snack or coffee. But it is a pet supply store. It does carries a lot of good quality food, toys and accessories but your furry friends.. but nothing for me human to eat. Kennel Cafe is a great neighbourhood pet supply store and you sure will find high quality products for everyday needs... I try not to bring mine in.. as there are just too many toys inside... that will drive him crazy wanting to take them all home!

I recently went to the Kennel Cafe to get some treats for my dog. When I entered the store there…read morewas a woman sitting on the floor fixing one of the fridges. By accident, one of the containers containing the treats fell down. The woman didn't even acknowledge my presence and shook her head when I apologized for my accident. I mentioned that she didn't acknowledge me and her response was that she is fixing an expensive piece of equipment. Her response was short and impatient. One of the other staff came and helped me to pick up the treats as I was holding my dog so she wouldn't start eating all the treats. I informed them that I had heard the service wasn't up to par and that they just confirmed what I chose to ignore. I walked out of the store but returned to let them know that I have lived off of Roncesvalles for over 30 years and I strongly believe in supporting local entrepreneurs. She once again responded very rudely that she also lived on Roncesvalles for that amount of time. I brought to her attention that she was once again responding very rudely to me. She actually said i had sworn at her (which i don't believe I did). She wasn't apologetic and continued to basically yell at me that she was busy fixing this piece of equipment. No need for expensive equipment in a store if you don't have any business. I left and walked up the street to Pet Smart where I was treated with respect and kindness. I was happy to learn that it is a family owned shop with a lot more variety and a friendly and helpful staff. I will be shopping there from now on. The rude woman is not the owner. I believe she might be the store manager.

they are supposed to open at 11(already way too late) and its typical for them to not open till…read morealmost 12. it's 11:36 now and 16 people waiting outside, including 3 very patient delivery drivers. Unacceptable.

I've been shopping with them since before they had to relocate from the Queen/John location…read more Whenever I come here I know I'll find what I need, can't say the same for other pet stores in Downtown. Deliveries are always on time and they're very helpful with any questions that you may have.

This is my favourite store in Toronto! Oliver is always…read moreexcited to go because of super friendly girls that work there. We always find everything we are looking for. They will give you good advice if you need one.

The Bone House looks like the kind of place that you would get only the most expensive pet (read:…read moredog) related items. That is not the case. The stuff they sell is definitely on the higher end quality-wise, but the prices are totally reasonable. I agree with previous reviewers that the people who work there (maybe they are the owners) are very nice and helpful, if you walk in and decide not to buy something you don't feel like the proprietor is staring a hole through the back of your head on your way out (not that any other stores in Leslieville would ever fall into that category).

Found my go-to pet store in the neighborhood. Jennie did an amazing job on my dogs, followed all…read moreinstructions and they feel super soft. Thank you Jennie for handling them so well and making them look perfect We can't wait to be back. Apart from this, the store also has freshly made treats that my dogs love and premium quality dog food. All the staff members are super friendly and also provide free delivery around the area.

I've been a customer of Pet Cuisine since the beginning…read more Having lived in the neighbourhood for many years it is my opinion that Pet Cuisine is top notch- and here's why... SERVICE: Always friendly and fast. Whether it's in store or curb side pick-up the staff at Pet Cuisine are focused on customer satisfaction and it shows. CURB-SIDE PICK-UP: Ordering online is easy and your order is ready same day. I've never been left to wait outside; it's stop and go, just like that. PRODUCT SELECTION: Extensive. They carry all the major brands of food, treats, hygiene products, and clothing/accessories, plus thing you won't find at other large franchise pet stores. Staff at Pet Cuisine are animal lovers and it shows. They always greet the pets and make them feel as welcome and their owners, and always ask if it is okay for your pet to receive a treat which is nice. The only problem is now my poodle wants to stop in- every time we pass by. LOL