We've taken our dogs there a couple of times now and I have no complaints. They always look great…read moreafter. It's always an easy process to get them scheduled and in for the service and they handle my younger rambunctious puppy and older anxious dog both very well.

This is one of the most filthiest pet stores I've ever gone to and will never go back to. My family…read moreand I were in there to get a small pet. We were looking at the fish and noticed that half of them were dead still in the cups or the tanks. One of the hamsters was dead just lying there and you could tell it had been days before anyone would even see. When I mentioned it to one of the employees, they just waved their hand and said they'll get to it when they have time. I was appalled and walked out. I called the health department to hopefully have someone go out there as there are dead animals in their tanks and not being dealt with, and it can be a hazard to other animals being put in the tanks or someone buying a pet that was inside with a deceased animal. I wanted to speak to their manager before I left and they told me that he wasn't available. I've never seen anything like this in my life. I hope that my phone call to corporate can resolve the issues with the store.

I am not a fan of puppy mill mall shops on principle. If you need pet supplies then this location…read morewill do. I feel sad to see the pippin wire rack floors with only some of the smallest having a rubber mat to get off of the wire. I did not think mall pet shops with live animals were still around. Go to the humane Society and saving animals life.

DO NOT BUY ANY ANIMAL there…read more I bought a dog at Puppies Plus (1700 W New Haven Ave. Unit 651 Melbourne, FL 32904 United States), located at Melbourne Mall. I got her on Feb. 1st. 2023 . 2 days later off to their vet. KENNEL COUGH. treatment turned into pneumonia. Their vet sent her to the emergency hospital. They saved her life. To purchase her was $2700 her medical bills have now topped $3300. I have gone back to the store to talk to the manager. And She had just left. Left my name and number.NO CALL BACK.

I used to visit Incredible Pets when I was at their previous location in Melbourne FL. My family…read moreand I visited this location and I wasn't blown away by their selection of pets. They also used to have an enormous Alligator Snapping Turtle, but they don't have it any longer. They have the name "Incredible Pets" but they just don't have very many incredible pets. On our visit, we came upon a cute baby tortoise, and we were considering getting it, and we were told that he wasn't for sale, but there were no signs or anything letting us know this before we got our hopes up. In fact we only stopped a team member to ask why the tortoise had white markings on his shell, before we found out that it wasn't for sale. I also felt that they should do something to prevent customers from seeing them feeding live animals to the other animals. I walked by a small snake tank, and the snake was in the process of eating a live tiny pink baby newborn mouse, and this really disturbed me deeply. I was raised to love all animals, and we had several pet hamsters growing up as well. Incredible Pets will literally try and sell baby hamsters to their customers, and then turn around and expect their customers to be okay with stumbling upon a newborn baby mouse getting eaten alive by a snake. It really disturbed me. I literally walked around the store trying to talk myself out of having a panic attack, only to stumble upon a tank with a giant toad inside, and then see a tiny adorable white mouse, shaking to death in the opposite side of the tank, that was put in the tank to feed the toad. If Incredible Pets can't feed their animals at night, feed them after hours, cover their tanks during feeding times, or feed them in the back of the store, couldn't they at least put up warning signs for their customers? Children do not need to see this type of thing happening. I obviously didn't enjoy myself here, and my family and I left this store in agreement that it was way too over priced. I did see the employees working hard here and they were all very friendly and helpful. I saw the store was also very clean and it well stocked with pet supplies as well.

Been buying feeder rats from here since they were at their other location. Went there the other day…read moreto get a rat and they put it in a paper bag. I told them I live in Cocoa and that the rat will chew through the bag before I could get it home. I ask if they have a small box. The manager said I have to buy a cage. He was very rude, so I left without the rat. I normally have several boxes in my car but my wife had a Drs. appointment in Melbourne, so we took her car. She didn't have a box in her car. I usually give them 3 to 4 extra boxes and I told him about my situation and he just didn't care and said I had to buy their overpriced cage. I will never go back there again.

I have 4 little dogs under 10 lbs. They are all rescue . Tiffany in Grooming has been informative…read moreprofessional and patient with us. Patient with my dogs and getting them used to the grooming process. The vital care that she helped me with got me 20% off grooming. Which helps because of so many dogs that I own.

I called to see if they had a specific dog food. the person that answered was extremely rude and…read moresaid he was at the register so when he got a chance he would go look. he stressed "when he got the chance." NINE minutes later I hung up and ordered it from another store for a lower price. if anyone is wondering why this store has such a poor rating, it's because of employee attitudes like this

Tammy showed me they most healthiest way my pups should eat 3 years ago and it had been the best…read morething ever for my pups and me. I will always stay loyal to Wags and Purrs because of what Tammy taught me and how healthy my pups are today. Thank you for carrying the best food out there for our fur babies. I will always remember you Tammy. You was always an angel.

After 2 years, I have finally found where Tammy is at! I was working with her at a previous store…read moreand suddenly, she was gone. She has given me such great advice for my 17 year old Lhasa Poo and so, once again I get to trust her to help me with his aging problems. The holistic approach that she brings is awesome. My dog has battled yeast infections his whole life and while medications from the vet didn't cure him, the products she recommended did! I highly recommend her as she listens to what you say and then gives you her opinion without making you feel bad if you can't afford everything she suggests or if you choose to try one or two items. At other stores, I felt pressured to buy what they told me and I have never felt that way with Tammy. I pray that her business prospers and that she is able to help many more fur babies!

BEST BEST CATTERY! The breeder Anna is truly cares for her all her kittens and gives them top notch…read morecare until they are ready to be taken to their new homes. I must admit I was a pretty annoying customer because I continued to delay picking up my kittens. But Anna was understanding of my situation and was very accommodating. For those buying their first baby just know that the breeder MATTERS! I purchased my first BS impulsively without much research from a cattery in NYC (Fruitful cattery stay away!) and there is a world's difference in the temperament and health between him versus my BS from Feliland. My first BS is aggressive unfriendly and ended up having many underlying health issues. My BS from feliland is an angel! so loving and sweet and most importantly very healthy! I give all credit to Anna and her immaculate care for her kittens.Even after taking my BS home she continues to answer any concerns or questions I might have about raising my BS. All the docs were organized in a folder and she even sent home a little gift bag of toys to take home. I plan to get my third BS from her. Highly recommend this cattery for your British Shorthairs!

From the owner: We are small home-based cattery located in Melbourne FL. We breed plush British Shorthair Kittens…read morein a rare Silver Shaded, Golden Shaded and Chinchilla colors. When you meet, Your kitten will be weaned, eating solid foods, litter trained, and socializing with exceptional manners.

Just moved to the area and had to find a new aquarium store. I've been several times already and…read morethe staff is very friendly and helpful. The owner is great as well, she took time to explain water changes we're experiencing in our tanks and ensured I knew how to treat it properly. You can tell everyone here cares about their clients and I love that about a business.

What a great place. After canvassing a number of places in the area we went back to Nahacky's…read morebecause of the attention and service we received. We were looking for a large tank setup and wanted a place that would take the time to answer a lot of questions, were knowledgeable, and had equipment we liked. Nahacky won on all counts being a family business that really cared. The delivery and setup went smoothly and they took a genuine interest as the tank matured. It's been about 5 months now, we're still learning, they're still teaching us, and we have a thriving fish and coral environment. Additionally they've given us enough help to allow us to do much more on our own, confidently, than I thought we would be at right now. Always have enough time for us, and I've seen it with every customer when we're in the shop. Much better than the more industrial aquarium shops we've experienced.

Locally owned with an amazing selection of products. Friendly staff and offers multiple discount…read moreoptions.

Kind and helpful staff and they carry unique products. Worth the drive, but can be pricyread more

I've been to a lot of pet supermarkets lately like Petco, Incredible Pets, and Petsmart. This…read morebusiness exceeded my expectation. I have been looking for a local pet store to supply food for my hamster. I went in today with my expectations low. A very handsome young man named Owen helped me. He recommended multiple things to me. Usually I am pretty cautious about taking advice from pet companies. But everything he said was truly helpful and informative. I am definitely going to make this my new regular supplier. ‍

They always have a wonderful selection. You can get almost anything here you might need for your…read morepets. It's a really nice shop!! I would say the people checking shoppers need to be more socially aware and more friendly, but it is lacking only that. I will go back and I hope the staff can mature. It has a good feeling other than that. They also have affordable toys for the pets in your home! Thank you.

This location has do it yourself dog wash stations - I supply the muscle and the dog and they…read moreprovide everything else. It couldn't be easier especially since the employees are all cheerful and helpful. I have been here twice now just to wash my dogs and each experience was flawless. I was genuinely impressed with the employees. I just wish the one closer to me had a dog wash station too but it's a small inconvenience since I am not mopping up the bathroom, the shower, washing the towels and juggling with my own hair dryer. I will be back.

They are always very friendly, the store is clean, organized and calm. I'm unsure if the staff has…read moreextensive knowledge about animal care, one of the recommendations they made was conflicted with vet advice. However I am willing to acknowledge that may be due to individual accommodations and not necessarily ignorance.