This was Olive's first time being groomed by Natalie at Vanity Fur, and she looks so stinkin' cute!…read more Olive was a little nervous at first, but Natalie was so patient with her. Within just a few minutes, Olive had settled right in and was completely comfortable. I really appreciated that Natalie gave her a trim that suited her perfectly without taking off too much. On top of that, her prices are super reasonable! Safe to say we'll definitely be regulars.

I recently brought our miniature schnauzer to Donna at Vanity Fur with very specific instructions:…read moreI asked that his few small mats under the pits of his legs be worked out or trimmed/ cut and that I did not want him shaved- Something she did before without consulting with me. Miniature Schnauzers can mat easily because their traditional cut leaves longer hair on the legs, chest, and beard. That longer hair traps dirt, moisture, and debris, especially if they are active and live in areas with high amounts of underbrush and leaves. Instead of having a respectful, professional conversation with me, Dawna made snarky remarks to me in front of another customer, saying our dog would look like "Swiss cheese" and "look stupid," but that she would do it anyway. She even added that she prefers to "shave him naked" rather than have him look like Swiss cheese, and dismissed my concerns by saying, "It's just hair. It will grow back." This was unprofessional and unnecessary -- especially saying it in front of another customer, which made me uncomfortable and embarrassed. As a paying customer, I do not not hire a groomer for what she wants to do; I pay them for what I request, provided it is safe for our dog. I expect respectful communication and clear explanation of options -- not sarcasm or ridicule. A good groomer should work with owners to find the best solution for the dog, not belittle their request. When I hire someone for a service, they work for me -- not the other way around. I'm paying for what I want done, not for what they'd rather do. I will not be returning and hope this feedback encourages Donna and Vanity Fur to practice more professionalism and respect for future clients. Based upon my past interactions with Donna, I fully expect her to double down and leave a baseless and falsified response to justify her rudeness and unprofessional behavior. Nothing says "professional" like blaming your own paying customer when you get called out. Instead of fixing the problem, I fully expect Donna to deflect, and made excuses. These photos of our sweet little guy were taken the day after his grooming after the small mats were trimmed and as everyone can see, he doesn't look "stupid" or like "Swiss Cheese" and didn't need to be shaved like the owner preferred. It is our contention the Donna was rudely pushing the lazier route of shaving him to save her extra work and time. Additionally, just as I expected, I received a nasty text message from Donna in which she vowed notify other groomers in town to blackball us as customers and she falsified the majority of her response to my review. This is one really nasty vindictive business owner.

My little me Neptune has had amazing experiences there and they always do a great job!…read more Appts are easy online, and always ready for me when I bring him

EVERYTHING GOES WELL!! Have used K9 Splash & Dash approx. 3 years. All staff members are kind,…read morepleasant, courteous, & knowledgeable. My pet is a 100 pound golden doodle. He looks absolutely beautiful after Joey grooms him. I won't be using any other grooming business for my baby boy.

Felicia was so sweet to my dogs with anxiety. They had zero problems going with her. Now when they…read moresee the van in our driveway they want to be the one that gets to go out. As an owner of Soft Coated Wheaten Terriers that loves the breed standard cut, I've never been able to find a groomer in the area that could do it right. Yes, it's summer, so the body is shaved to give them relief but the head is what I call summer traditional LOL and their beards are maintained. No one asks if they're schnauzers anymore Sooooo worth the money spent.

Charged $120, my dog wasn't groomed properly. I need to schedule a. Appt with another groomer right…read moreaway. Nicole and dime you. I do not recommend. Bad experience.

My Winter looks pretty. They did a good job considering she's still a puppy, and she's crazy lol…read moreShe smells wonderfully, as well. Will definitely return.

Very good job cutting my miniature schnauzer. They were very polite also. Walked right in on Monday…read moreand they took him. Great service!!

I called and it went to vm and vm gives you very exacting instructions on the process and even…read moreboldly mentions leaving a tip @@ and the vm directs you to go to the website and fill out a form. The form was not loooong, but it took some time and it says you will be contacted in 24 hours. I've already gotten my dog groomed somewhere else.... still haven't heard back. My dog is a little frufru dog.... so I know I didn't get a call back bc of dog discrimination (poor pit bulls.) I guess business is really good and my business is not needed.

Roni does a great job with my two toy poodles, Fyn and Hootie. She has excellent communication…read moreskills and always keeps me up-to-date on arrival and completion times. Roni confirms what kind of services I want and is a complete professional. Fyn and Hootie eagerly go to Roni and are always returned to me in great spirits with perfect cuts. The mobile grooming van is clean, air conditioned and calm. The atmosphere is really very reassuring and Roni has become a trusted care giver with almost a year of experience with us.

I've been taking both my babies Pippin and Misty here for years and I fully trust them 100% . They…read moreare so wonderful with them and I know you'd be happy with their care.

I have never had a dog groomed before. Coastal Goochie Poochie has probably ruined me for all the…read morerest. Helen and her husband are very kind and obviously know what they are doing. Rocco went in looking "ruff" (pun intended) and came out looking like a suave pooch. The value for the cost is amazing. I am very impressed and will definitely return my business there.

I really want to give negative stars but that isn't an option on here. This groomer actually lost…read moremy toy aussie. I dropped my dogs off inside her grooming area, 15 minutes later I received a call telling me my dog was running on highway 98. She had the nerve to claim that this dog who stands less than 1 foot tall on all fours managed to open a storm door with push button function, an exterior door with turn knob, and a privacy fence latch that sits eye level to me at 5 foot eight inches tall and let himself off her property. Although Aussies are very intelligent animals none of this possible. He was thankfully found after hours of searching, covered in burrs ,soaking wet, with bloody paws and legs, he was terrified, the pads of his feet were so torn up he wouldn't walk on them for days. Please care enough for your animals to find a groomer that will show the same level of care for your pets that you would. This groomer is not that person.

Took very good care of our boy's. Lots of dogs but no issues with our cats. Thanks will be back…read morefor bath and trim again

I am very particular re my black n white Shih Tzu's grooming due to her long hair. I have tried…read morefive different groomers in Pensacola before I found Lisa. She really knows her stuff when it comes to cuts n styles. I will never take Bella anywhere else but Lisa's Pet Palace. Lisa treats her clients like they were her own n has many cats n dogs she has rescued.