Excellent service, very helpful information, you can return products if they do not work out

I just took my labradoodle for a bath. we have been several times before without issue and the people who work there are very nice and helpful. However this time, the water suddenly turned dangerously hot and scorched my dog about 5-10 minutes into his bath. He screamed and cried in pain. I turned off the water and got him out as fast as I could.....while he was cowering from fear of the hot water. It was absolutely horrific. The lady in the next stall washing her dog also announced her water also turned extremely hot suddenly and stated, "what the hell." Apparently there are currently no safety measures to prevent the water from turning dangerously hot. We won't be washing our dogs there again. read more

Love this pet store. Every time I go in there, the Owner is awesome. Very knowledgable. I have a picky dog, she always wants people food. Uggghh. Not me, the previous owner fed her nothing but meat bones. She's a really lazy 6lb Chihuahua, my world. Love her. I found out today that the dog food I was feeding her has crappy stuff in it. Grr. I stopped by today and the guy , young kid, forgot his name, told me about many dog foods. I settled on Grandmalucys all natural dog food. I'm so excited, he said money back guarantee too. He was so knowledgable too. Best pet store I've ever been too. Thanks guys. Great place for anything for your pet. Woohoooooo. Love talking customer here. read more

Pet Station - Gardnerville - Pet Stores Near Me - Gardnerville, Nevada

The most knowledgeable staff who makes the customer feel at home. I walked into the store and very spacious, wide isles, very convenient location, I was delighted to find a store who special orders for the customer on certain kinds of Dogfood. Great to support local merchants in our town of Gardnerville NV. read more

Friendly local pet store!Clean with excellent customer service. The dog wash station is fantastic with great price.

Brief overview of pros and cons. Pros: Local and close Large selection of Dog food and such Prices seem fair on most things Cons: Tiny feline section Store smells and could stand a makeover Staff seems unfriendly and not very helpful Basically all shop here in a pinch otherwise I'm hitting a big store in Carson or online delivery. read more

The bath station is the best. My 11 year-old Belgian Malinois loves it. Friendly customer service, clean place.

GREAT PRICES! That is probably the most important thing. Second of all excellent customer service. But going back to they prices the even beat Amazon! And that's hard to do read more

Pet Station - Gardnerville - He loves his Taste of the Wild 'High Prairie' puppy food! - Pet Stores Near Me - Gardnerville, Nevada

Always have what I want for my mini zoo. Staff is super nice and explain the different questions I have. If they don't have it they will get it in a day or so. Text you coupons for the things you use. read more

Pet Station - Gardnerville - Pet Stores Near Me - Gardnerville, Nevada

The staff was very helpful and polite. I'm incredibly grateful for their wash station.

Good selection on dog items! Great store in the Douglas area. The staff is friendly and helpful.

This place is very friendly and has a lot of speciality foods. It's the only place I good for both of my dogs different foods. Plus, my kids live to see the rabbits, ferrets and fish. read more

My grandson was looking for a pet rat and no one in my area had any! I called the Pet Station and they had them. I went in and the employees were very helpful! I was able to get his rat and my grandson was very happy with it! read more

Very nice and helpful staff. Had everything we needed with waiting for service like in a Petco or other place. Happy to support small businesses like this. read more

When I first discovered this store I was delighted to see they carried salt water fish and corals, they are not easy to find in the area. First let me say the staff has always been very nice to deal with, I do not know if what happened is store policy or store management trying to save money but here is what happened and it's why I will never go there again. I run three 100 gallon marine tanks and one 29 gallon biocube as a marine tank.. I have over 80 different varieties of coral... Some very easy to care for, some are hard at times.. I sometimes buy refrigerated Food for some of my critters... This food is very expensive to buy and I always look at the expiration date before purchasing. Last time I went to this store I needed liquid food.. There are two I usually buy and they cost roughly 60.00 together, I went to check the expiration date... The ink had been rubbed off but you could still see the date stamp.. The food expired in 2014, I'm sorry but I'm not buying food for my expensive corals and fans that has been expired for 2 years... I do not know where they got this food.. I have purchased there before and have seen stuff out of code.. But only out of code by a couple of months (I still didn't buy it) I told the lady at the register about it.. She didn't seem concerned.. I will now get into the why I won't be back, I can source the food else where (Reno) I have spent hundreds of dollars on corals from this store, every single one has died, it it because they were feeding expired foods? I do not know.. I have tons of different types of corals easy to hard keepers I have purchased from other sources... They are thriving and I even been fragging some. I can only think maybe they feed this expensive expired food rather than discarding it.. It's a shame, these are living creatures who deserve the best care, I was really up set over every coral death that occurred .. If it's not the expired food, maybe they need to check their supplier... It can take weeks for a coral to die... It's awful to see and worse trying everything possible to save them and they still die... read more

This is a wonderful establishment. They have pretty-much everything you could want in the way of dog supplies and they seem to have a large selection of products in non-dog areas, as well. They even have crickets for my friend's Bearded Dragon. Oh and...their prices on PetKind are actually better than chewy.com! Helpful and friendly staff, too. Highly recommended! read more

Great customer service with a smile. Always happy to greet my doggies upon arrival. They carry Natural Balance so it's super convenient to pop in quickly and get what I need. This pet store carries a large selection of all pet supplies. read more

Pet Station - Gardnerville - Pet Stores Near Me - Gardnerville, Nevada

We shop there often for salt water fish, corals, dog food and small pet supplies for our prairie dogs. Unlike another reviewer's comments, we've never had a problem with them selling us expired liquid food or pods....And we've spent a fair amount of money in that store on food, fish, corals, etc. for our salt water tanks. Carissa orders pods for us every 2 weeks, as our 150 gallon reef has a large goby population, who depend on a healthy supply of tigger pods to thrive. All of the corals, invertebrates and fish we've purchased from pet station have been super healthy and are continuing to thrive in our reef and fish only salt water tanks. The staff (Jessica, Carissa and Brandy) are all very knowledgeable and care about all of the animals under their care. It's great having a dependable, local store with a good selection of corals and salt water fish. They always have a good selection of some rather hard to find fish. read more

I'm really trying to like this place, and 3 stars may be pushing it. Selection is great, service has me concerned. On a visit after a power outage, I see a battery pump that would work for me, and come back to following week to buy it. They are out, I ask about ordering, they do some research, and call to tell me they can not find any pump like what I saw in their store earlier. Hhmmm....... On 10-7-14, I go in to buy some fish, and what do I see on their shelves? The same pump I asked about earlier. Buy it, get home, and later that night, take it out of box to make it tank ready. Mind you, on the box, it CLEARLY states contents "pump, tubing, air stone", yet when I open the box, no tubing or stone. Go in to store on 10-8, point this out to employee, and her replay was "hhmmm, didn't notice that before. We do sell stones and tubing". I don't want to buy what I'm told is included. So now I have to wait for the manager's call, who happened to be the person that sold me the pump, to get this rectified. I'll post after her decision..... UPDATE--- Got a call, was told tubing/stone were in battery compartment, found them, and agreed that it is an "interesting" spot to put them. Either way, the time/call are very appreciated to correct this, which led me to bump up my rating to 5 stars.... read more

This is the best pet store in the world! All employees are extremely helpful and nice, and everyone really enjoys there job.... judging by how friendly and nice they are. Thank you Pet Station! read more

I love this local pet store and go there often. The ladies are very nice and helpful. Only reason why I'm not giving it five stars is sometimes I am ignored for a while at the register, which i always go straight to for crickets. read more