In the 5 times we been to petco in the past 2 weeks not ONE employee has greeted us, to helped us…read more We have tried to stop someone and ask for help and they just ignore us and keep walking... we got a new kitten and needed help with where cat stuff it was located in the store but found ourselves, upon coming we ended up getting our daughter a beta fish. Again no one around to help with what beta fish need. We ended up having to go to Walmart and Amazon for help. We have spent $100s of dollars in the last 2 weeks on animal stuff and gone to petco for advice and help, to receive none. The staff is unfriendly and very unhelpful. There was no lack of people working but unwilling to even point us in the right direction. Go to Amazon, mudbay or Walmart.

Experience was kind of 'meh' for me. I had brought my Cattle Dog in for grooming & they generally…read moreseem to do a good job. The last time I went though, I haven't gone back because they changed my dog to a "long hair" dog and upped his weight, which was not correct. He does have longer hair than the typical Cattle Dog, but upon taking him to two other Petco locations, both of them stated he shouldn't have been changed to a long hair dog. The groomer seemed kind of bothered to groom him. The store side is usually well stocked, I think this location is awesome, except grooming is a bit mediocre.

Ordered a hundred red runner roaches, approximately half were dead on arrival and bugs were packed…read morewith heat packs on a hot day with what seemed like no food in the packaging container. Grabbed roaches less than 5 minutes after they were delivered. Very disappointed as the roaches that survived look amazing but $25 for 50 roaches is really tough.

From the owner: At PNW Reptile Bites, our mission is to provide premium, nutrient-rich live feeders that promote…read morethe health and vitality of your exotic pets. In addition, we take pride in raising healthy, vibrant chameleons and other exceptional pets for our valued customers.

Very clean store with nice selection of fish. Beautiful coral and plants also. Knowledgable and…read morefriendly staff. If they don't know the answer, you can find an owner there also who knows a lot. The tanks looked clean. The fish looked lively. Front has selection of tanks. Back has supplies. Seemed like a good selection of everything. We like supporting this family owned business.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

I am the happiest owner on the Face of the Earth because of two very special employees at…read moreDreamPuppy...MayCee and Chase! MayCee was the phenomenal business individual who handled everything with the utmost professionalism and knowledge. She made my purchase seamless! Chase...was my first phonecall to the establishment. He spent endless time with me. He has an innate talent to ask the right questions, especially my desires with a dog. We covered size, disposition, everything. I am eternally grateful to Chase for pairing me with the dog of my dreams. I have owned 4 dogs previously. This Puppy is the most perfect fit! Thank you. Thank you. Thank you. Louise

Good quality puppies. Friendly owner. Got my teddy bear pup here and she's been in awesome health.read more

Nice nice people! Kelly did a beautiful job grooming our Pomeranian. She said she was such a…read moresweet dog, she is available anytime. She is not! I love her but I am not blind to her faults . I am real happy with them!

Kim is always great with my pup. Definitely recommend for anyone in the Bonney Lake area.read more

I just love this place. I have twice taken my pup to have his nails trimmed and they have taken…read moregreat care to make sure my fur baby wasn't scared.

Every time we come in we are warmly welcomed. We regularly visit for the self wash. It is always…read moreclean and stocked with supplies. Our pup isn't a fan of baths but the warm welcoming environment and getting to say hi when he comes in has helped him enjoy it more. We also come into the shop periodically for treats, toys, and other supplies. There is always a nice selection.

We got our Sophie from Homeward Pet about six years ago. She has been a delight in our life since…read morethat day in December when we brought her home. I would highly recommend that anyone looking to adopt a pet go to Homeward Pet. The staff is remarkable in the care they offer these animals. A+

They helped me place my pregnant dog and her puppies when I was in a desperate situation they were…read morewonderful.

I love this place I cannot say enough nice things about this business, from the moment we contacted…read morethem to setting us up with our petsitter Carol. It's been nothing but great. We moved here from Northern California and we had our pet sitter there for 20 years, so we were very nervous about leaving our animals with someone new. Carol has been wonderful and I love the fact that she sends us an update and picture after every visit, it makes me so relaxed while away to know our babies are so well cared for. If your looking for a pet sitter or a place to board your animals Kelly's Creature Comforts is the way to go!!,!

Kelly is wonderful, and she will surely take the best care of your dog. Not only is she extremely…read moreknowledgeable about dog breeds and their needs, but she loves them and provides them with the best care. The environment is fun for dogs, and my golden retriever always comes home happy and exhausted from all the playing. Highly recommend!!!

I intend this to be constructive: please fix your system!…read more 1. volunteers: please let the volunteers try to get through the system once so they understand the user experience and understand the waitlist app and how it looks, what the user sees, and how it calls us. everyone should have to do this. today i was treated rudely (like a scam artist or something) by volunteers while i was doing precisely what i was told to do by the waitlist and the front desk. 2. the waitlist app: the waitlist app is absolutely and totally broken. I waited through a list of 8 people and when I got to the top i was randomly dropped to number 5 again. I waited again. the third time i was at the top, I went to the adoption center they said my name was nowhere on the list at all. it went on and on! I was there for 2 hours of this. I know that you are underfunded but really--why is this so bizarrely inept and broken? Just make a PAPER LIST and call us, like a restaurant hostess would do. We didn't adopt, but we will from a good organization. And the place we adopt from will also receive our donation money.

A couple of years ago when I was traveling out of town on business, I got a frantic call from my…read morewife that our dog had gotten out of our yard and was nowhere to be found. I was in a pretty helpless position as I was not due to be home for several days. My son came up with a great idea and checked online to see if our dog had been found and turned in to the RASKC. Sure enough, she was there. My wife went down the next morning, paid the fee and picked her up. She had been well treated, and we are very thankful that they found her and gave her a good safe place until we could come get her. My son said that she was so excited to see him. She cried and whined, and fell asleep in his arms in the car. Thank you very much

What a horrible experience. They had my dog for 5 and a half hours . Claimed that they could not…read moreget her undercoat to dry. So when I picked her up they showed me her tail and said something about a gland. Nothing about the fact that they had cut her tail . Het tail has been oozing all night and day. I was lied to. Nothing like this has ever happened before and my dog has been getting groomed for the last 5 years every month. I do not recommend this place at all!

I visited this store over the weekend, really looking forward to adopting a bird. Before driving an…read morehour, I called ahead to confirm if they had birds for adoption or if it was just a supply store, as I was specifically interested in that. The guy I spoke with said yes, they do have birds for adoption, but didn't clarify much beyond that. I assumed it would be like a Petco-style place where you can meet and adopt birds. When I arrived, I was shocked by how dusty the store was and how poorly maintained the cages looked. The birds' habitats seemed depressing and unsuitable -- definitely not the kind of environment where birds should live. When I asked about adopting a bird, I was told flat out, "THEY ARE NOT FOR ADOPTION." I was confused because didn't I call to ask that? And they said yes? Then I asked, "Neither of them?" He said only two types of birds were actually available for adoption, and those were the same birds you can find at Petco. If I had known this, I wouldn't have driven an hour I was specifically interested in African Grey parrots, which they had but not for adoption and since they are not available at Petco, I thought they would have one there for adoption. We were looking at the birds and we were never told "if you are interested in adopting these are available" which I would've appreciated. I decided to go to Petco after which is 5 min away from my house! and got a jenday conure bird there. Anyway, I ended up buying some sunflower seeds for a bird I already have at home, but he wouldn't eat them, which was weird because those are his favorite. It turned out the bag was expired, which explains why. Overall, this place felt really poorly managed, especially regarding the birds' living conditions. They desperately need better habitats that allow the birds space to stretch their wings and have a more natural, healthy environment. I do not recommend this place.