Very easy to return something I had bought and did not for my dog.From another mud bay.

Megan is always so nice to me and my dog every time we go in! She makes us feel welcome and answers any questions I have! Will recommend all my friends to shop here! read more

Lani, Like I said, I DID NOT remove my mask! I pulled it forward of my face. I think you should look at other comments on Yelp when it comes to Brooke, I'm not the first person to complain about her rudeness to customers and use her name. Again, I will NOT use Mud Bay as my go to store ever again, I so dislike mean people! read more

Really nice and cute pet store that caters mostly to dogs, cats and a bit to chickens and bunnies. Their prices aren't bad, and the girls working there are always cheerful and loving on my little puppy terror. They have a scale that is very useful to me, because I track my puppy's weight. They carry clothes, and specialized items and foods. Every Mudbay I've visited has been great thus far, so we will keep returning. read more

So happy to have found a Mud Bay a little closer to me. Everyone was super friendly and helpful at the Sumner store. Clean and well stocked with lots of healthy treats. It's now my go-to Mud Bay for all my pet needs. read more

Mud Bay - "Did you get our Mud Bay treats??!?" - Pet Stores Near Me - Sumner, Washington

Husband and I have been here Sumner store) a few times since moving to the area. For the most part we have both been happy with the exception of rude service from a woman (Brooke). My husband left last week and said he would not go back because of her. She waited on me as well over the past month and seemed uninterested in helping but I'll probably return. read more

I came in today for some cat food and to check out the store as I've heard good things. I was impressed right away. They were busy but I was promptly greeted. The layout of the store was great so I easily found the section was looking for. Within a minute or two of looking very confused Brandon the store manager approached me for help. He asked questions and gave advice and instead of just selling me anything he suggested some free samples before I bought. That is great service right there!! I'll be back in a few days after using my samples to purchase for sure! read more

Who couldn't love a place where you can actually take your dog inside?! This is where I buy all of my dogs food, treats and stuff to chew on! The staff is very knowledgeable with animals, when we adopted our dog, we weren't very happy with the choice of food the old owners had him on. So we went here and they pulled up options that would be a good transition for our pup so it's easy on his stomach but more nutritious. They also recommended stuff for his tummy to take home just incase he does get a tummy ache we will be prepared. Ok... and for the best part (drum roll please) THEY HAVE ADOPTABLE DOGS LISTED for a local shelter so it's a great place to go if you're looking for a dog or cat or someone you know is. And if you aren't, you can donate food, toys or money to the local shelter for the animals here (: Our favorite place for our pet needs! read more

Needed a doggy cone so I called around, clerk was so helpful and even went over pricing and sizes...when I arrived they showed me right to it! Wonderful service! read more

I'll always shop here! They carry a wide selection of products and the employees are all knowledgeable and helpful. Some people have suggested buying online through other companies to save money, but nothing beats Mudbay's return policy and customer service. It's seriously worth an extra dollar here and there. Victoria showed me around the store today to help me find low-carb & affordable options for my dog and was able to include some freebies as well to find out what works best for him! read more

Over all I have never had a bad expirance with Mud Bay. Most recently I had made a pretty pricey purchase from raw freezer chicken necks to freeze dry food. 1 week later I was notified by my son's vet to take him off all chicken products because of an allergy. I was very concerned with the fact that the allowance I place aside for his diet needs has already been spent. However I gathered all his food and went to the store to let them know and just maybe by luck they would help me out a little. They did more than that they took all items back including all open items and helped me in choosing a new diet pattern. Thank you Mud Bay. read more

Sarah was super kind and informative. She helped me find some shampoo and house spray for fleas. I am very stressed, so having someone who was so nice was much appreciated. read more

I came in to get some dog treats and I also had some questions about switching my dog to a new food. Kayla took time to answer all of my questions and was very informed about the products. Thank you for the great customer service! read more

It's a nice holistic based pet supply store. The prices are on the high side and I have found cheaper of the brands they carry, elsewhere. However, if you are looking for bulk dog treats, their selection is awesome. Especially if your pet has food allergies. I added a star because when we weren't sure what kind of food my cat could have they gave me a TON of samples to try without obligation. Give them a try and decide for yourselves. read more

One of the better Mud Bays! I have frequented the West Seattle and Burien Mud Bays for almost 2 years and this one far surpasses them. Knowledgeable and friendly staff at the Sumner store helped me tremendously in finding a new nutritionally-comparable food for my dog after my regular one had been unavailable (through no fault of Mud Bay), while the Burien Mud Bay staff lead me in circles and to believe that my regular dog food would be in stock when it was not able to be. If you're in the Sumner area and need anything pet related, make sure to stop in! They also have some reserved 20 minute customer parking spots right out front which come in handy when the parking lot is filled on Friday nights due to high school football across the street. *High five* Sumner Mud Bay! read more

Love love this place! I can't go anywhere else. This is the only pet food store i trust. My kitty loves the food we get her and the kitty toys. Always clean and very nice and helpful! read more

Love the friendly folks here. They seem to be well-versed in the products they sell and recommend. Very helpful and welcoming. This is where we always buy our pet food as they only carry very good to high quality food and our fur friends are worth it. The store on Meridian which we sometimes find ourselves at is of the same level of service and great employees. Yay for Mud Bay! read more

Great friendly staff. Even though this is a chain store the customer service is great at the Sumner location.

This store has a great location and is fully stocked with awesome pet supplies. They even have a section for chickens with great quality feed, supplements and even stuff to sprinkle in nests to make is smell nicer. I wish they would special order my cats usual food. They carry other varieties of the same brand, but not one without chicken or grain. Yep, I have one of those hipster cats that insists on a gluten free diet. read more

Mud Bay - Gluten free is the way for me - Pet Stores Near Me - Sumner, Washington

LOVE taking my dog to this store. The girls who work there are super nice and give each person/animal who walks in attention. They are also incredibly knowledgeable on dog food and treats! read more

The staff here is so knowledgeable and helpful. They helped me care for my cat with chronic kidney failure, and my cocker spaniel with skin conditions. I appreciate the huge selection of high quality cat and dog food. They also sample food out, which is very helpful for finicky pets! read more

It is a rare experience when you come across a place where the employee's seem to not only be knowledgeable but care as well. I went there because they have a program with the Local Shelter that gives the adopter $20 worth of free food and when you redeem it, they give the shelter $5. That will get you in the door, but the staff is what will keep you coming back, I've interacted with a handful of them in the few times I've gone since getting my cat and every person is not only very knowledgeable, but also cares about what happens to your animal. As long as I live in the area this will be my choice for getting my supplies read more

Helpful, friendly staff. Good prices. Nicer atmosphere and MUCH cleaner than the box stores.