Amazing experience! We stopped by for goat milks and ended up buying our dogs treats and some…read morebones. They have a large variety of toys, treats and all things pets. They even have a cat area where you can play with kittens.

We were avid Mudbay shoppers as we raw feed and are always looking for the best quality food and…read moretreats for our guys. We were excited to check out Firehouse when they opened in Puyallup, comparing food/treat prices and the location is much closer than any Mudbay. On our FIRST transaction we were told about the frequent buyer program for the brand of raw we had been feeding. We had been shopping at Mudbay for months and they had not mentioned it once. The team here at firehouse goes above and beyond to make sure you are getting the best deal they can get ya and are finding the products you are looking for. They inform you of the frequent buyer programs, share the apps like Astro and Petz to make sure you can track along with them and get your coupons before shopping. The staff is ALWAYS friendly and helpful. We have been recognized by staff since our first visit. Our dogs are always excited to go shopping here and have learned where they can stop to get a treat. We are so grateful for all of you, Keep up the great work guys!

Quite helpful for a stubborn eater He's still stubborn but…read morethey sure tried I kept him on his same food now, I just wait until he is HUNGRY

We LOVE the crew at MudBay (Shaw Rd/Pioneer Crossing) . They are so welcoming to Sunshine and ALL…read moreher kids and friends. Treats galore! And such kind attention when we've had accidents. Thank you so much!!!

In the 5 times we been to petco in the past 2 weeks not ONE employee has greeted us, to helped us…read more We have tried to stop someone and ask for help and they just ignore us and keep walking... we got a new kitten and needed help with where cat stuff it was located in the store but found ourselves, upon coming we ended up getting our daughter a beta fish. Again no one around to help with what beta fish need. We ended up having to go to Walmart and Amazon for help. We have spent $100s of dollars in the last 2 weeks on animal stuff and gone to petco for advice and help, to receive none. The staff is unfriendly and very unhelpful. There was no lack of people working but unwilling to even point us in the right direction. Go to Amazon, mudbay or Walmart.

Experience was kind of 'meh' for me. I had brought my Cattle Dog in for grooming & they generally…read moreseem to do a good job. The last time I went though, I haven't gone back because they changed my dog to a "long hair" dog and upped his weight, which was not correct. He does have longer hair than the typical Cattle Dog, but upon taking him to two other Petco locations, both of them stated he shouldn't have been changed to a long hair dog. The groomer seemed kind of bothered to groom him. The store side is usually well stocked, I think this location is awesome, except grooming is a bit mediocre.

We were extremely disappointed by how we were treated at Pet Pro's in Lakeland Hills. In the past,…read morewe've been criticized for needing to drop our pet off early; this time, when we were late picking up due to extenuating circumstances, an employee told us there were "notes in our file," that "we needed to have a talk," and reminded us they "weren't a doggie daycare"--all in front of other customers. What bothered me most was that no one even asked whether everything was okay or why we were late. For a $130 groom, I expect basic courtesy and professionalism, even if there is a legitimate concern about pickup times. I left feeling humiliated rather than valued as a customer. When we said we would find another groomer and mentioned that unfortunately the groomer would lose the tip, the employee responded, "That's okay. The groomer is totally fine with that." That interaction sealed our decision to take our business elsewhere.

Bit on the pricey side but is very convenient and they did a great job with my dogs haircut and…read moregrooming. They also have self service wash for you pets that provides a walk-in tub, towels, hairbrushes, dryers, shampoos and conditioners, and even some pet treats - it was great!

Very clean store with nice selection of fish. Beautiful coral and plants also. Knowledgable and…read morefriendly staff. If they don't know the answer, you can find an owner there also who knows a lot. The tanks looked clean. The fish looked lively. Front has selection of tanks. Back has supplies. Seemed like a good selection of everything. We like supporting this family owned business.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

Pet Pros, specifically the Milton location, has always been very helpful to me. They are friendly…read moreand knowledgeable. Jess has been especially helpful and kind in accepting my returns. Pet Pros also has a wide selection of dog foods and products for me to choose from. I highly recommend this place for great customer service.

Lynn, is always the best. I'm sure she many better things to do then listen to my cute pet stories…read morebut she listens intensely... When I call, I know she has to politely leave a customer to run to the back of the to catch the phone. I call and she is knowledgeable about pet neutering, pet chipping and recommending a better food for my pet... I give this per store a full 5 STARS.....

Recently, I have been shopping at the 120 31st Ave E., Puyallup store and have been very impressed…read morewith the cleanliness of the store, stocked and organized shelves and helpful staff ( I have interacted with quite a few of staff members and they have all been helpful and knowledgeable). I didn't realize just how great this store was until I had to run into a competitor store near our home. Wow, it was like night and day, the PetSmart Puyallup store on 31st street was far superior to the other big box competitor in all areas!! I also enrolled my puppy in the 6 week puppy training classes and our instructor has been very informative and helpful. My puppy had her first puppy trim with Ryleigh in the grooming salon and she did a great job! I also took advantage of the free puppy play date that they offer and it was a good experience for my puppy and the staff were great, and she even came home with a swag bag. Very impressed with this store and highly recommend it.

I'd recommend changing your google store hours. A hand written 'closed' on a "wet floor sign"…read moresaying your store is only open for grooming isn't sufficient. I'm looking for a wet floor, not your store to be completely closed at 8:48am, when Google says 7am open time. Do better Pet Smart. Don't worry, i'll take my $300 sale to Walmart across the street. Also, if you're going to kick me out, why don't you have the first employee i talked to do it, not 3 employees later after the first 2 so happily answered my question AND pointed me in the direction to find my product.

okay, i NEVER WRITE REVIEWS BUT I HAVEEE TO FOR THIS PER PROS!! i usually go to Petco because…read morethat's where my vet recommended. but while i was talking to the manager Stefani, she was absolutely amazing & soooo knowledgeable! i left there understanding my 7 yr old pup more than ever before!! i just went in there to treat my dog Bear to something nice but i started talking to her about other things and she GAVE ME SO MUCH KNOWLEDGE! every question i asked or concern i had she had an answer! i will never go anywhere else!! so excited to work with her more! also, they put on pet/owner events!! HOW FUN!! i am SO THANKFUL i went in there and met her!! *****ALSO THEY DONATE ANY RETURNS TO THE PET SHELTERS AND IF YOU WANT TO YOU CAN DONATE THINGS AS WELL -- even things they don't sell will GO TO THE SHELTER AND NOT IN THE GARBAGE!!!! ******

The staff is very nice and helpful here. Great selection of raw food and other items.read more

I just love this place. I have twice taken my pup to have his nails trimmed and they have taken…read moregreat care to make sure my fur baby wasn't scared.

Every time we come in we are warmly welcomed. We regularly visit for the self wash. It is always…read moreclean and stocked with supplies. Our pup isn't a fan of baths but the warm welcoming environment and getting to say hi when he comes in has helped him enjoy it more. We also come into the shop periodically for treats, toys, and other supplies. There is always a nice selection.

I loved my puppy class. I learned so many tricks and tools you can use to socialize and prevent bad…read morebehavior. The instructor was informative and attentive remembering dogs and owners names. She would always use a puppy as an example and take the time to address all questions. She encouraged participation. Okay owners it is OUR responsibility to continue to reinforce what we learn in class at home to help train and socialize the dog. Now you only get 3 sessions so if more is needed they offer a manners class and one on one training. I have taken the tricks I have learned and even started to train my 4 year old Pomerania dachshund. This class has definitely made at Home puppy care much easier. I regret not getting my older pups trained. I definitely recommend.

Just finished Manners Foundation class with my puppy. All the training is done with positive…read morereinforcement, no negative consequences. My instructor, Mary, had lots of helpful hints and gave ME plenty of positive feedback. My puppy walks nicely on a leash, even ignoring cars (which she was trying to chase when we started). She has a pretty solid stay and recall. She does "touch" with her nose which is very handy for many things. I am very happy with our progress in this class and recommend it highly.