The only reason I gave 1 star is because they gave me $20 off after I had a meltdown in their store. I phoned to make a appointment for s tidy up and I was quoted with s beath $45 so I made the appointment. The day of the appointment I phoned before I went in and said I want a tidy up they said yes, my son took them in and said a tidy up. I went to pick up my 2 small 15 lb maltese dogs 3 hrs later and my bill came out to $178, are you kidding me for what!! I couldn't believe that they would scam me taking advantage of me. I'm a single mom and I look for the cheapest place I can because $ is tight so when I was quoted $45 I thought wow what a steal!! It was a steal alright, it's like their stealing money out of your pocket. I don't know what other people experience was but this was the worst I ever went through. The lady didn't even do a great job, the nails looked undone some nails were split. My boy dog his beard and face hair looked uncut or pieces were hard and stuck together like food was stuck in them. How can anyone treat another person like this, take advantage of them. I had to pay the $158 because they took $20 off, or they weren't going to give my dogs back. Real nasty of them to do this to me. I would never go here again. Make sure you look like classy people too or they treat you like crsp if your in sweats. read more