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    Pet Pantry Warehouse

    4.6 (10 reviews)
    Closed 9:00 am - 7:00 pm

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    12 years ago

    Excellent customer service and they keep you from making bad decisions. I go out of my way to see them and it is worth it everytime.

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    Connecticut Puppies & Kittens - Tawny

    Connecticut Puppies & Kittens

    (10 reviews)

    They were very friendly with me and helping me with finding my puppy. I ended up with a Scottish…read moreterrier. He's a moody feisty little thing, but you had to train them. So, he's understanding that it's not his house where he can run wild and chew everything, everyone loves him. I just want to spoil my doggy and give him the best life :)

    Save yourself the expens, heartache and hassle by avoiding this business at all costs…read more We were looking for a Labradoodle puppy to add to our family this Christmas and thought we would try Connecticut Puppies and Kittens since we were visiting from out of town. We called ahead to see if they had what we were looking for and if so we wanted to make an appointment to see some puppies. We were assured they had several Labradoodle dogs and we were sent photos. We arranged a time to meet the following day. We drove nearly an hour and arrived to find there was no one at the store to meet us at the time we agreed upon. We tried calling the store and a woman answered and told us she was on her way. After waiting 30 more minutes we tried calling again and no answer. We decided we were done with this place and started to head home. Ten minutes later we get a call from someone at the store asking where we were and saying they were there to meet us. We should have kept going home but we did want to see some pups and it was a bit disappointing no one was there so we turned around. This proved to be a big mistake. They did not have any of the dogs that we were sent pictures of and were told all four of these dogs had been reserved apparently sometime in the past 24 hours. They had some small toy breed puppies that honestly looked too small to be separated from their mother. They were being bottle fed and I'm no dog expert but I would think they'd be eating regular dog food when it was time to put them up for sale. We were shown some poodles and a golden retriever puppy. The golden had a runny eye that was half shut and just didn't look good. We were about to leave when we were told that if we could stay for 30 mins someone would be bringing in some new dogs and there would be a labradoodle among these pups. After waiting about 30 minutes someone did show up with 6 puppies but none were what we wanted. Two husky pups were brought in looking just filthy like they'd been out in the mud. We asked about the pups origins and were told that they all have paperwork from top breeders around the us and some dogs are shipped over from Europe. This seemed highly suspicious seeing the condition of the puppies who'd just arrived. It just broke our hearts seeing these dirty dogs. We got a very bad feeling about this place and left. We will be filing complaints with the BBB and animal welfare. I don't know how this business is allowed to operate as it seemed far from professional or like they even cared about these dogs. Seems like they are just out to make a buck and I would not recommend anyone buy a dog here.

    Bronx Zoo-Rama Pets - Teddy

    Bronx Zoo-Rama Pets

    (33 reviews)

    Westchester Square

    I got a Cavalier King Charles from Zoo-Rama in April and had a good experience. The manager, Jay is…read morelovely and very helpful. The store gives you everything you need to take home a new puppy which is extremely helpful to a first time pet-owner (food, toys, weepads, bowls, treats). My cavalier, Lucy is healthy and happy. Her temperament is excellent, she's social, kind with everyone she meets, other dogs and children. In general, when you take your dog for their first check-up they may have common things like an ear infection or gastro issue. Highly recommend purchasing pet insurance 2-weeks before you take home your furbaby, as they have waiting periods of about 2 - weeks and so anything the vet catches in that time they won't cover or cover sometimes in the future. Another thing that helped me was purchasing an older puppy (4 and half months) because then they have all their wellness vaccines usually - reduces costs and makes it a little easier if considering doggy daycare.

    I had a terrible experience with this place. The New York State law to stop pet stores from selling…read moreanimals from unvetted breeders came too late for us. We bought a sweet female Shih Poo, Carly from Zoorama. Sadly, just five months after bringing Carly home, the vet diagnosed her with a serious progressive kidney disease. She died only six years later, which was heartbreaking and unexpected. It's so upsetting that Zoorama cared more about making money than about the health of their animals. They charged high prices but didn't make sure their breeders were responsible. Because of this, we ended up with a very sick puppy, and our family suffered. I'm very disappointed in Zoorama's dishonest practices which only ceased after the law went into effect.

    Pet Pantry Warehouse - petstore - Updated May 2026

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