Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

We are the owners of a very anxious Shiba and were initially so worried about leaving our daughter…read morefor boarding and did extensive research into various options before deciding to choose Under our Woof. Ae couldn't have chosen better; Mina treats all her pets like her own and sends updates every day, is very responsive and thoughtful for requests, and has policies to keep our pets safe. We will only choose Under our Woof for our baby from now on!

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

Jacky did an amazing job watching my cat for 2 months. My wife and I bought a condo and needed…read moresomewhere quick to keep our cat as we did an entire remodel. Not only was she very communicative, but she also send me plenty of updates on how my cat was doing as well as plenty of pictures. I seriously don't know what I would have done with my cat if Jacky didn't step in to help. Not only that, but when I picked my cat up, Jacky provided me with an amazing gift bag full of treats, a little cat bed, and plenty of toys. Would definitely recommend her services over anybody as I know I'll be using her again in the future if needing another cat sitter.

From the owner: Discover stress-free travel for pet owners: My boarding services offer a safe haven for your pets,…read morealongside top-notch care. What makes me different from other boarding facilities? Well I've worked at dog hotels, and usually your dog is given a small room, or even a kennel to be in the majority of day, with potty breaks and playtime in between. With me, your pup gets treated as VIP, has constant human companionship, and is never kenneled or caged. They have the luxury of peaceful naps on my soft bed with the AC running, full access to house and yard constantly instead of once or twice per day, walks, and lots of love like they're part of the family! This is the perfect option if your pup is more anxious, shy, or not used to being boarded, as it can be a stressful experience for a lot of pups. If you're missing your furbaby while you travel, I am happy to provide you with plenty of photo and video updates. Everyday, every other day, or how ever many updates you prefer, I monitor your pet to ensure they are healthy and happy at all times. Experienced with reactive/shy dogs, seniors, puppies, and special needs (requiring medication and extra supervision). Offers complimentary pickup and drop off. Experienced with high energy breeds, happy to provide multiple walks per day while boarding, occasional hikes, and lots of other enriching and mentally stimulating activities! South Los Angeles based.

Dog lover beware, DO NOT BRING YOUR DOG HERE IF YOU CARE ABOUT YOUR ANIMAL'S WELLBEING. They have…read morezero toys in the dog common area for the dogs and They will not let your dog play with other dogs for fear that it will escalate, if your dog does start playing with another dog they will squirt it in the face with (hopefully) water spray bottle. Should your dog continue to try to play with other dogs they will call you and let you know that the dog will be in their room for the remainder of the day. This place needs to be investigated for animal welfare practices. Never have I ever heard so many people talk about how much they love dogs only for their actions to show differently. AVOID ALL WAG HOTELS AS IM SURE THIS IS THEIR COMMON PRACTICE.

I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

Vet was very knowledgeable and was kind to my doggie. Will be coming here in the futureread more

I've been bringing my dogs here for about 4 years, as a good complement to their regular & internal…read moremedicine specialist vets. I appreciate the vet's straight-shooting explanations and advice. Anal gland expression and nail trims are FAST and always perfect. Front office staff are always kind and professional. Devin is a fantastic addition to their team! He's very warm, efficient, and explains things clearly.

Great place with friendly staff to get your pets groomed. I very much love supporting local small…read morebusinesses...bonus is that there is a fro yo shop next door where you can get yourself a treat and a free treat for your pup. Pricing is very reasonable & location is super convenient 2 min off the 10 fwy on Adams.

I've brought my beagle Milo here twice once for a few hours and once for a few days and I know he…read morewas in great care. This place is clean and has very nice staff. Check in and check out process is very easy which I appreciate being so busy! We also love that we receive picture updates during the day without even being asking! Thank you Beatriz. We will definitely be bringing him back.

We have 2 dogs (a tiny yorkiepoo & a medium sized doodle) and Noemi has cared for both. Neither are…read moresuper social with other dogs, but she was wonderful at introducing them to the others she was caring for, and making sure they were all good before we left. We received updates while we were away, and I appreciated knowing they were being loved on and safe. Noemi has great communication, and was prompt in responding to our messages. Luna and Ozzy will definitely be back!

Since April of 2019, I have used the services of the Doggie Hotel. I feel so lucky to have met…read moreNoemi! She was recommended to me when I was struggling to find someone to help with my then 11-year old dog Max, who is in diapers 24/7 and has special diet needs. Noemi keeps him clean and happy by changing his diapers AND she even washes his diapers and has sewn and mended his washable diapers, so I can use them longer. When Max was diagnosed with diabetes, she stepped up and when I needed her to watch Max, she also, on top of the diapers, started feeding him a specialized diet and giving him insulin shots twice daily. She goes above and beyond and treats you like family. Max LOVES Noemi. Max typically doesn't react well to being left somewhere, but he doesn't even notice when I leave him at the Doggie Hotel! He loves it there so much and gets so excited to see Noemi. He loves rolling around in her beautifully maintained yard, and I like that it is secure and gated. Her garden is gorgeous; she has even given me many delicious avocados! Typically, I drop Max off in the morning before work, and I pick him up on the way home. However, I don't know what I would have done without Noemi during my big projects at work. Max at times has ended up staying with her for nearly two weeks. She is so accommodating and kind. I highly recommend the Doggie Hotel. Noemi loves and is great with dogs, has a flexible schedule to accommodate yours, and has a great, safe space dogs love. I'm so grateful for Noemi and the Doggie Hotel!

It was our first time to use dog hotel. We were really nervous…read more But my worries was not necessary. They were really sweet and updated me day and night everyday with pictures and food. My puppy had more fun at the day care than at our own home!

Our first time leaving our furry babies at Pup Club for 5 days. We were sent updates everyday in…read moreregards to feeding, and play time as well as photos. Both our furry babies were well taken care of and had an amazing time at Pup Club. My family and I will most certainly be using Pup Club again in the coming months.

I have 2 dogs where one is an angel, and the other is a demon, but I love them all the same. We go…read moreto Paw La La regularly for the Luxe Spa (bath and haircut). Every groomer has been wonderful, but I need to give Lenny a shout-out. Parking is difficult with just one spot in front of the store, but if I'm in a jam I park at the auto shop next door, and they don't seem to mind, esp. since it's only for ~10 min at most. It's manageable.

I recently had to had my two cats out of the house for the day while they worked on my house. I was…read moresuper nervous about having to board them, but I feel good about having to use Paw La La again in the future. All staff I spoke with were friendly and helpful. They also sent me pics (small fee) and were responsive to emails during the day as I checked in on the cats. I have one cat who is so skiddish and even he allowed them to pet him during his stay. They have a complete separate room/area for cats. There are one or two spots in front. Thankfully the times I went I was able to quickly park there; because that particular area is nearly impossible with parking.

I've had a great experience with Doggie Bliss! I'd never used a dog walking service before, and was…read morea little nervous to have someone come into my house and take my dog out. Shannon was so kind in explaining how it would all work, and in giving me the option to do a meet and greet with the walker beforehand. They use an app that is easy to navigate, and they provide clear updates during their visits (you get notifications when the walker arrives and departs, photos and a written note about how it went, a map showing their walk route, and a checklist of the tasks that the walker completed). Their prices are also reasonable. It's a relief to have such a wonderful option for my dog when I'm out of the house for a longer period of time; I recommend!

We've had nothing but excellent experiences with Doggiebliss. They have been consistently reliable,…read morefriendly, and genuinely supportive, whether it's a regular walk, a long hike, or extended overnight care. They are incredibly easy to work with and communicate clearly, which makes scheduling and planning completely stress-free. Their roster of walkers is fantastic; every person we've worked with has been professional, caring, and clearly loves what they do. It's such a relief knowing our dog is in great hands every time. We can't recommend them highly enough.