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    Pet Impressions

    5.0 (3 reviews)
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    What The Pup - Check in loby

    What The Pup

    (14 reviews)

    The staff is so friendly and treated my dog with love like she was their own!…read morePlace is clean and beautiful. My dog had a great cut with nails cut and filed. Price is a bit more than my local girl in her home but that's understandable when you have a store. Already booked our next appointment before we head North for the winter.

    UPDATE I used to love this place. Have been bringing my dogs here for years. Unfortunately since…read moreit's been under new ownership I've noticed a decline in the staffs professionalism and respect for customers. I have not had a problem with my pups following grooms neither physically or emotionally, so I have continued to bring them. However this time was the last time, undoubtedly. When I arrived to pick my Yankee up I was surprised to hear that their credit card system was not working. I do not carry cash on me and since I live so close by I left my phone behind when I left to pick up my dog. The girl at the counter was kind when she asked if I could zelle the payment when I got home, which I had no problem doing. However the "manager" (Chelsea I believe was her name), apparently didn't like the idea of that. She walked over with a nasty attitude asking me "what the problem was" and told me she would not be giving me my dog until I paid. Meanwhile my puppy was screeching for me and scratching under the gate. Obviously this was not a great way to approach the situation and I told her to call her boss to take my card info and let her know I will no longer be bringing my business there because of her managers treatment of me. She had a smirk as if she could care less, which is probably the case to be honest and that's just fine. And they don't know me or all the business I have sent their way that will also follow me after such disrespect. Such a shame. This place was really great until they started hiring these kind of people. Miss the old staff! I will be trying another place next month.

    Pet Impressions - groomer - Updated May 2026

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