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    Pet Haven

    3.9 (11 reviews)
    Closed • 3:00 pm - 7:00 PM

    Services - Pet Haven

    Animal shelters

    Community Service/Non-Profit

    Pet adoption

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    The Canine Coach - Entry

    The Canine Coach

    (19 reviews)

    Como

    Do you have a new puppy? Are you seeking help from professionals who have real life experience…read moreproperly training dogs? If yes, look no further then the Canine Coach in Saint Paul. We took the 7-week introductory puppy course with instructor Brittany P. and it was a life saver. Brittany taught us how to control our puppy with techniques such as the quiet hold, zen activities, puppy socialization tactics to help with safety measures, and proper leash walking recommendations. This introductory class really helped us understand puppy behavior, how to course correct and integrate obedience training into our daily lives. Something ironic is that week #1 we had about 5 puppies and as every week passed, we ended up being the only group / puppy for the final 3 weeks so we basically got 1:1 attention! Not sure where / why others backed down but we still really appreciated all that Brittany was able to help us with. Her energy and enthusiasm for puppy obedience were outstanding. Within this puppy course, there are obedience steps you will learn in your training and then complete homework assignments where you will plug and play what you learned into your daily routine (IE: during outdoor walks, kennel time, feeding, sleeping, etc.) There is a generous parking lot on the side and there are two rooms within the building. I can only speak towards the top level as that is where my training was and the space felt very clean considering how many dogs visit each day. My understanding of the basement room is that it is used for agility training but I am sure you can confirm this on the website. We had so much fun that we will probably return for level 2 training. Thank you, thank you!

    Pros: Large selection of classes. If you have a dog, you can probably find something they'll like…read moreto do. Prices are reasonable. Multiple locations throughout the cities. Clean facilities. Cons: If your dog attends the very expensive Boot Camp or Fit Dogs programs they spend 3-4 20 minute sessions with a trainer, the rest of the day your dog is in a kennel. My dog did both and I can't recommend. There is a lack of consistency between trainers. Take the same course with 2 different trainers, terms and methods will all be different. Communication with the office is difficult. I and 3 others I know who used them found the same. Last but definitely not least, serious lack of professionalism in trainers. My boy took the CGC course. He passed the practice test on the last week. I posted I was proud of him on a Facebook group. The following week he failed the official test. His trainer/evaluator went on the Facebook group and mocked us, saying we received divine retribution for bragging and need to eat humble pie. Needless to say we withdrew from the other classes he was registered for. The office has repeatedly ignored my requests to speak to someone about it.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (31 reviews)

    Como

    So I'll start this by saying my dog was itching himself over what I thought was just an issue from…read morean ear infection and having a cone on maybe rubbing him raw, as well I had a cat at home doing the same. both animals have drawn blood scratching so I came into this appointment already nervous and desperate for help I couldn't seem to give to my pets. I called for an appointment which I was quoted $20 for just coming in to see IF my dog needed medical attention past the obvious ear infection I was already aware of. I wish I knew the name of the receptionist that took my appointment but they know because it's in the log of who booked the appointment. So I get there and end up getting jerked around from $300 some odd dollars to $500 something down to settling on $400 (while I'm on the phone with my fiancé trying to check our funds because again we were expecting a $20 checkup). For her to come back again and tell me $600 plus dollars to finally end up paying $500 For medication and services. They then failed to give me written or verbal instructions about how to give the dog treatments I don't understand. In fact the only verbal instructions were "obviously don't give him this until 30 min after that while walking out of the office. On top of all this I paid for a separate item for a pet at home that couldn't make it to the vet that day but still needed the item (a cone collar) and it wasn't given to me. I also only saw the doc for like 5 minutes and the vet assist kept commenting on my phone call when trying to discuss paying half a grand out of nowhere. I feel like I wasted my time and was robbed blind. I obviously wasn't robbed literally, but I feel taken advantage of and under helped and like I could've gone to PetSmart and done 5 minutes of research and bought some medicine to get the same quality of help for probably $50-100 instead. Check your receptionist quotes, guide your clients treatments, provide things paid for. Do better.

    We brought our dog in for a dental cleaning, and the hard sell for every service took up most of…read moreour time during the appointment. I understand this is all coming from Banfield corporate, and that the employees are required to offer these services, but it felt like getting an oil change where they are upselling you on every service. We will not return and will be looking for another vet that is not part of the Banfield network. I miss the independent Larpentuer Animal Hospital, which used to be here. The front desk had the same employees for years, which was a sign they were treated well and cared about you and your pet.

    Pet Haven - animalshelters - Updated October 2026

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