I cannot explain how happy I am that I found Four Paws. Dexter is a 1 1/2 year old shiba inu and he…read moreis anxious, high energy and didn't have much socialization because we are one doggy home. I wanted to find a daycare for one of my days off so I could clean my house without interruption. I didn't want to board him because I could keep him cages at home. I searched Yelp and came across Four Paws. I set up a temperament test and crossed my fingers that Dexter would pass. Danielle, the owner spent time talking to me about daycare and the other dogs currently enrolled. I came back 2 hours later and Danielle said he did great! I have been bringing him here for about 3-4 weeks at least once a week and he always is happy and worn out (a sleeping shiba is an angel) when he comes home. Today when I dropped him off, I was telling Danielle about his nails and how they needed to be cut (they are like talons) and how I have to drug him with trazedone when I take him to get them cut but I don't think sending him to daycare while medicated would be a good idea. She said she would check and see if she had an opening this Sunday with a groomer and let me know in a couple hours. A couple hours later, she called and said Groomer Jen came in and was able to cut his nails with no problems. No crying at all! I love this place and would recommend it to anyone! They love dogs and treat them so well.

Hands down one of our favorite parts of living in Lombard is our proximity to this business. Our 4…read moreyear old black lab has been going here since she was a three month old puppy and the people here are definitely like her (and our) extended family. From daily doggycare to boarding to grooming, we've done it all and have never had a bad experience. The owner and staff are so friendly, attentive and caring. We know our pup is in good hands when we drop her off and love supporting this small business!

I have been extremely impressed with Dr. Unsell since bringing my pets to CSAH. I recently got a…read morenew puppy a couple weeks ago and he has developed an extremely stubborn upper respiratory issue. Dr. Unsell has done an excellent job of providing me his opinions and all of the options to treat my dog without unnecessary costs. I can tell that he has my little guys best interest in mind every step of the way. Thank you Dr. Unsell! The staff as a whole are amazing as well. Always kind, welcoming and willing to answer any question as it arises.

Your front staff is the face of your hospital and if they do not have the proper training to handle…read moreclients or refrain from opinions from other clients in front of clients, then they shouldn't be your front staff, I brought in my dog for her annual vaccines, at the beginning waiting to be seen, two of your CSRs were speaking of the incompetence of the person ordering vaccines, then as I was checking out, the young man handling the front commented as the phone rang, " they can wait"! If I was the one on the other end, I could have been having an emergency with my pet. But checking out was more important than that persons reasons for the call. Again! They need more training on how to be more professional, somethings shouldn't be said in front of a client.

Took my pup in for a wash. $27 Nails filed. $10…read moreAnal glands expressed. $15 Total. $52 I was surprised by how much anal cost... will not being doing that again. Overall dog looks and smells great. Super happy with the wash.

Update 3: I filed a BBB complaint. The business responded with false claims that I harassed the…read moreowner on social media and LinkedIn and cited an employer I have never worked for. They are now threatening legal action. I stand by my posts and have not made any false statements. TO THE OWNERS RESPONSE. Don't be sad about my review--be disappointed in yourselves as business owners. Do better. Everything written in your response directly contradicts what I was told in person. You stated that multiple attempts were made to contact me regarding this incident. That is false. No one contacted me at any point. Management only became aware of the issue after I reached out. You also claim my dog was properly cleaned and reference video footage. If such footage exists, please share it--you have my email. His condition upon pickup clearly indicated otherwise, as I spent 45 minutes cleaning feces from his paws once we got home. There is also no reasonable way this could have been "missed." My dog was wearing a large winter jacket that required staff to handle and touch all four of his paws in order to put it on. Staff were taking an extended amount of time before bringing him out, and another employee stepped in to assist with getting him ready. Given that level of handling, it is not credible that feces covering his paws went unnoticed by anyone who was paying attention. Regarding the padding, two staff members explicitly stated it was part of his care due to concerns about him falling as a senior dog. That representation was a key factor in my decision to purchase the Pawdemics service. Lastly, I appreciate the advice suggesting veterinary boarding. However, that recommendation could have been communicated during intake, during follow-up calls, or after I paid for an evaluation. At no point was this raised as a concern. You had no issue accepting my dog despite him being partially blind, deaf, and showing signs of dementia--until after something went wrong. Your response continues to contradict what was communicated to me in person. Again, if you have additional information or footage, please provide it via email. I am absolutely disgusted with this facility and my experience here. I was convinced to place my dog, Tito, in their "Pawdemics" service after being told he would receive constant surveillance and that it would be best for him as a senior dog. I was also promised a padded room for his comfort and safety. None of this was true. The room they described to me is apparently under construction, and instead my dog was kept in a cage with no padding anywhere on site. When I picked him up today, his paws were filled with chunks of feces. I was told he had an accident and that staff had cleaned him up -- clearly, that did not happen. I spent 45 minutes cleaning him myself once we got home. I don't understand how something like this could be "missed." When I raised my concerns, the general manager repeatedly stated that they have other dogs and cannot watch him consistently. If that's the case, why am I paying extra for a service that was sold to me as individualized, specialized care tailored to my senior dog? The explanation directly contradicts how this service was marketed. I asked to speak with someone above the general manager and was told there is no one -- that the owner does not interact with clients. That response alone speaks volumes. This was a complete misrepresentation of services and a very upsetting experience for both me and my dog. I would strongly caution anyone considering this place, especially if you are trusting them with a senior or special-needs pet.

Camp Ruff It is the best. We have been taking our dog Indy here for nearly two years for both…read moredaycare and boarding and have never had a negative experience. The staff is incredibly friendly and we know they absolutely love Indy. I always feel safe and confident dropping Indy off for daycare or boarding knowing that he's in great hands - what a great feeling! They are totally cage/crate free, which is perfect for Indy, and even though they take care of a lot of dogs they do an excellent job monitoring their behavior. At other kennels, Indy has come home with cuts or bite marks from aggressive dogs but NEVER at Camp Ruff It. Their prices are competitive and fair for the area and buying passes gets you a discount. If we can find a daycare place for our new baby due in February that makes us feel as comfortable as Camp Ruff It does for our dog, we'll be in heaven. Thank you so much, Camp Ruff It!

Kind and caring staff compliment a commercial facility to take care of your…read more 4 legged kids while you're away. I was impressed from the get go after speaking with Darlene initially. I'd traveled from Washington to Illinois for a memorial service and needed my Annie in a safe fun and loving environment. Well - Camp Ruff It is that and much more! I'd definitely let them watch my girl again - whether for just the day or to board. Highly recommended

Dogs 4 Life is highly recommended!! Christine has come to my home a few times over the years to…read morehelp me with a anxious and semi aggressive dog. She is very calm and caring. She really gets to know you and your dogs to help develop the correct training program they need. I currently have my little guy doing the board and train. I get daily updates and pics of how great he is doing.i love that she treats the Whole dog and has a holistic approach. I have been reading great posts and information on her website too. Her natural products she provides and utilizes really complement the training. Update 5/20/17 Stanley came home from the board and train a more confident and well behaved dog. I can take him out to stores with me or on a walk and he will walk right beside me. I am very happy with the training!!

Christine was the best person to help me train my 1-year-old. There are so many ways that training…read morecan be done, but Christine used positive reinforcement that was paced just right for PennyLane AND me! Don't look any further ... Christine is the one to call!

I have been using this doggy daycare for 4 years now. I have a an 11 year old pug, who has been…read moresickly since he was 3 months old. Recently he has had 2 months of complications due to being misdiagnosed. I took him to a new vet, and we got it all settled BUT there was a problem. My boy now has diabetes. On top of him being a senior sickly pug already and I was 5 days out from a work trip I could not cancel. I was STUCK! I called Lynn and she assured me they had the big open room for boarding. I booked his days and she assured me they had vet techs to give him the insulin he needed twice a day. Fast forward to the trip, i'm thousands of miles away. Kathy went out of her way to send me pics of him napping. He was eating, he was playing, he was sleeping through the night. He was his old self again. And the best part of all of this? ALL their staff is like Kathy and Lynn. Anything I have ever needed with my boy, they have come through for me. I don't honestly know what I would ever do without them. I'm moving to a burb 25 minutes away in the spring and I'll never change daycare locations-its worth the drive, and the peace of mind.

I have been bringing my dog here for day care for at least 10 years. Bonnie is eager to get into…read morethe building and seems to enjoy being here. The staff are very pleasant and easy to deal with and they know and love the dogs.

Everything! The experience was seamless!!! Service spot on!…read more Cleanliness- good! Price a bit high , but in line with all. They make your visit comfortable!

After purchasing our new puppy from Petland Batavia, Millbrook Animal Care was one of the three…read moreveterinarians recommended to us and was the closest location. Our first wellness visit was supposed to be covered by Petland. We purchased our puppy on a Saturday, and with Monday being a holiday, we called Millbrook on Wednesday to schedule an appointment. My wife spent nearly 30 minutes on the phone answering numerous questions, many of which were later repeated in an online form that had to be completed before the appointment. Our appointment was scheduled for 1:00 PM on Saturday, and we were asked to arrive 15 minutes early. Unfortunately, we forgot to bring a stool sample and had to return home to retrieve it, causing a slight delay. We arrived at exactly 1:00 PM(the time of our appointment) but were informed that we would need to reschedule. Since we live approximately 20-25 minutes away in South Elgin , both my wife and I were extremely disappointed by the lack of flexibility, especially given that we were only a few minutes behind the requested early arrival time. Although we were able to reschedule for later that same day, the experience left a negative impression. Later, while getting gas at Costco, we stopped by River West Animal Hospital in St Charles to inquire about establishing care there in the future. The difference in experience was immediately noticeable. The atmosphere was welcoming and relaxed, and the staff was friendly, understanding, and accommodating. Despite arriving close to closing time, our puppy was seen within approximately 20 minutes. The veterinarian (Jason Long) examined our Cavapoo, answered our questions, and had an excellent bedside manner. While the visit at River West was not free, the cost was very reasonable--just bit over $100, which included an examination and stool sample testing. Based on our experience, we plan to return there for the remainder of our puppy's vaccinations and ongoing care. Overall, we were disappointed with our experience at Millbrook Animal Care and were much more impressed with the level of service and customer care we received at River West Animal Hospital. We later cancelled our appointment at Milbrook. After reading a few of the reviews, there are some reoccurring themes at this animal clinic.

Andrea is an amazing trainer, personable yet very serious about making a difference in our dog's…read more(and ultimately, our) life. She is truly a 'Dog Whisperer'. We met Andrea at Morton Arboretum's Tails on the Trails ... We knew we needed help training our 1 year old Giant Schnoodle (not sure what part of 'Giant' we didn't understand). Our dog is very well tempered, but highly energetic. Andrea came in for a free consultation, and similar to the other reviews, customized a lesson plan for our particular dog's needs. Andrea worked wonders ... while our dog remains high in energy, she now understands how to behave on the leash, in the home and with other people. As importantly, Andrea also 'trained' those of us at the human end of the leash. We are now much more confident in setting expectations for our dog and reinforcing proper behaviors. Andrea did all the training in our home, was always well prepared and punctual. We never felt we were getting a 'stock' approach and if we needed to go back over past lessons we were always accommodated. Obviously, we HIGHLY recommend Andrea and Presentable K-9 to anyone who wants to enhance their experience with their dog.

Andrea and her crew did an absolutely amazing job with our pup Zoey! We did a 3 week board and…read moretrain and are beyond impressed with the outcome! We highly recommend Presentable K9! Andrea is very responsive and actually takes the time to listen to any potential concerns or questions regarding your dog. After speaking with her on the phone just once I knew this was the best route to go down for amazing results!