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    Pet Butler

    5.0 (1 review)
    Closed • 8:00 am - 7:00 pm
    Updated a few days ago

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    Ask the Community - Pet Butler

    POOP 911 - Atlanta

    POOP 911 - Atlanta

    (15 reviews)

    If I could give 0 stars I would. I would HIGHLY RECOMMEND the service that I have now, POO…read moreADDICTS!! THEY ARE AMAZING!!! VERY PROFESSIONAL AND MUCH MORE REASONABLY PRICED. THEY SEND A NOTICE WHEN ENROUTE, BILL CONSISTENTLY THRU PAYPAL AND VERY FRIENDLY, EXTREMELY RELIABLE, COURTEOUS AND JUST ALL AROUND A MUCH BETTER COMPANY. In contrast, POOP911 is the absolute WORST company that I have ever dealt with. They cannot keep employees, every other week there's a new person and as a result, their schedule is very inconsistent, and they don't give you notice as to when they're coming. They just expect you to adhere to their convenience. But they will charge you if you're not available on THEIR time. At least that's the case with the franchise that services the Southside of Atlanta. Their customer service is also beyond and below HORRIBLE. Very rude and argumentative and not willing to compromise when they are in the wrong. Tried to blame me for my dog attacking their worker because their worker called the wrong customer to announce arrival and came thru my fence despite the "beware of dog" sign and the note that I had a territorial dog onsite. GIVE POOP911 THE FINGER AND GO WITH POO ADDICTS. I DON'T SEE HOW POOP911 THAT HAS THE FRANCHISE ON THE SOUTHSIDE OF ATLANTA ARE EVEN STILL IN BUSINESS. THEY NEED TO JUST GIVE OR TAKE LESSONS FROM POO ADDICTS. POOP911 IS A SORRY SSA COMPANY!

    I wish I could give Poop 911 a zero-star rating. Unfortunately, my experience with their service…read morehas been nothing short of a nightmare. From missed appointments to poor customer service, this company has proven to be incredibly unreliable and unprofessional. First and foremost, there were multiple occasions when the service simply failed to show up without any prior notification. I would block off my schedule, only to find out that no one would be arriving. Frustratingly, I had to reach out repeatedly to find out what had happened, and it seemed like they could not care less about my time or my pets' needs. On the rare occasions they did show up, it was usually without any communication. No call or text to confirm their arrival. It felt like they thought I was only supposed to be readily available for them. Their lack of accountability and communication simply added to the frustration. Even more infuriating was the fact that I was charged for services not rendered. I was shocked to see charges on my account for days when no one had come to clean up. When I brought this to their attention, the customer service was abysmal. Instead of resolving the issue or offering a refund, I was met with dismissiveness and vague responses. It was almost as if they were trained to avoid responsibility. Overall, I cannot recommend Poop 911 pet waste removal. The service is unreliable, the customer support is atrocious, and the overall experience has left me feeling taken advantage of. Save yourself the stress and look elsewhere for a company that values its customers and provides the service they promise.

    Mcwain's Valet Trash Services - We got you covered!

    Mcwain's Valet Trash Services

    (1 review)

    I was from Hawaii on a very serious mission. I needed a lot of help with clearing an apartment in…read moreChamblee. The first situation was to find a junk hauler. Jesse Mcwain was the best. Very responsive, professional, very accommodating and so thoughtful, kind and my Angel in Atlanta. He gave me a very reasonable quote. I was sold. Then the day before the move, Fedex was going to send a truck to pick up boxes to send back to Hawaii. They never showed up. I called Jesse on a Sunday morning and asked if he could get me to the Fedex office. He was in the middle of laundry and said yes he would help me get the four large boxes and a small fragile one to the Fedex office. He had to come at least an hour away to get to me after doing the laundry. Angel Jesse to the rescue! Then my ex-daughter-in-law wanted half a room of stuff and did not have the means or the ability to move it out before Jesse Mcwain came to clear the apartment. I asked him if he could do the job of hauling the contents (half of a large bedroom) from Chamblee to Decatur. He said sure - he would arrive an hour earlier because he already had other jobs lined up after. Again Angel Jesse to the rescue!! Then we returned from Decatur after unloading that job and he completely cleared the apartment and all of it went to the dump where he had to pay to dump it by the pound. Angel Jesse left the apartment without any trash in it except what I was packing for the airplane. Angel Jesse saved the day!!! I could not be more grateful to this Saint in my life! Aloha and Mahalo, Jesse Mcwain. Good luck and good fortune to you!

    From the owner: "We put waste in the right place."read more

    Pet Butler - petwasteremoval - Updated October 2026

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