This review concerns pricing transparency and the estimating process…read more
During the visit, the representative remained in his car while preparing an estimate using photos. The estimate listed my front yard as 2,000 sq ft, which is incorrect; the actual size is approximately 700-1,000 sq ft. When I questioned this, I was told that the square footage did not matter because the price would be the same regardless.
This made the on-site estimating process difficult to understand. If pricing is not meaningfully affected by square footage, there is no clear reason to document it--particularly when it is recorded inaccurately and then stated to be irrelevant.
After the visit, the company emailed me stating that the quoted price represents their minimum pricing, and that any yard up to 4,000 sq ft is charged the same starting rate. While this clarification is noted, it directly contradicts what was explained during scheduling and during the visit, where pricing was described as being based on square footage and treatment type, and where I was told pricing would increase at a lower threshold.
I was also quoted $120 for pre- and post-emergent weed control, including post-emergent treatment despite there being no visible weeds present. According to the company's own description, post-emergent herbicide is intended to treat existing, visible weeds, making the recommendation questionable given the condition of the yard.
Additionally, the company advertises a $25 promotional coupon on its website. This was never mentioned or offered during the appointment or follow-up communication, despite the quote being presented as a firm price. When I raised questions about pricing overall, the interaction felt dismissive rather than consultative.
For additional context, a family member uses the same company in the same city, lives approximately 15 minutes away, has a larger yard, and pays around $60 every six months for the same pre- and post-emergent service. I was unable to receive a clear explanation for why I was quoted double the price for a smaller area. For further context, I later reviewed the actual invoice for the same service from this company for my grandfather's larger nearby yard (1400 sq), which itemized usage of chemicals and totaled $57.
At $120, this quote exceeds the rates of many weed control providers in Tucson. I ultimately received an $80 quote elsewhere and chose to proceed with that company.
Based on the inconsistencies between the sales explanation, the on-site estimate, the follow-up email regarding minimum pricing, and the handling of advertised promotions, I cannot recommend this company to anyone seeking clear, consistent, and transparent pricing.
