I'm always amazed at the quality and care of Dr. David Morimoto. He and his Partner Dr. Aras Zlioba…read morehave put me at ease. Having the pain of a corneal abrasion is the kind of pain I wouldn't wish on my worst enemy. They immediately recognized it and treated my injury and Dr Morimoto saw me on his day off just to be sure I was healing properly. I am so grateful and humbled by the care and attention they have given me. They are truly Doctors in the sense of "do no harm" always worried about my comfort and care. I cannot endorse a more deserving pair of Doctors than Dr. Morimoto and Dr. Zlioba Thank you! Thank you! Thank you!

FANTASTIC!!! He pulled out my molars a couple years ago. Great staff! I heard from a lot of…read morepeople around the Joliet area that this was the guy to go to and they were right. I would very highly recomend them!

Wow!! Color me impressed. The staff is great, informative and helpful. Dr Tahir is exactly the kind…read moreof person who should be a doctor - knowledgeable and reassuring and kind. Nancy is an absolute delight - I felt like my best friend was helping me pick out my glasses. I highly recommend this office! Oh yeah, as a bonus they have the coolest fish tank I've ever seen in real life.

Do not go here to get contacts. Their customer service is lacking and explaining policies does…read morenothing. They have no problem charging customers over $500 for prescription even after you questioned them while you were getting them only to be right all along. Trying to talk clients into getting contacts over glasses is a rip off. The contact class is a ripoff. Just another way for them to get money from you.

Great Service! After seeing Dr. Greg, we left feeling that…read morewe were listened to...well examined, educated and satisfied!

Awesome service from Dr. Ann, who is experienced in her field and thoughtful to patients' needs…read more(there was one trouble regarding payment during my visit and we had it sorted out without a hitch :)! The clinic is well-furnished, clean and very spacious but private. I haven't looked at the selection of frames, but they seem to be what's on offer at other stores. Will definitely take another visit the next time for my eye care needs!

I've gone to Dr. Fritz for the last couple years for everything from regular check ups to pink eye…read moreemergencies. He's a fast talker- definitely not the kind to hold your hand and take his time. But I don't mean that in a bad way. He's kind of like a hummingbird. He knows his stuff, he gets to the point, and he's gone. He's also brutally honest. The whole staff is. I've mentioned wanting new glasses and he's told me he will have the prescription ready to go for me and he "doesn't care" of I buy my glasses there. He seems more interested in taking care of your vision than selling you stuff. He's also told me my prescription didn't change enough for me to NEED new ones but I could get them if I wanted. Phil, the contacts guy (I've only ever spoken to him about contacts) is funny, personable, and again, honest. I have the same prescription in each eye but don't wear contacts regularly. He sold me one box. Just one not a bunch. Not that standard year supply that costs a couple hundred and you must get all 23 boxes in order to be eligible for the $5 rebate. Just one and said based on my use it should last me 6 months. He also sold me a brand of contacts that I've never heard of but after he listened to my comments and concerns knew exactly what to recommend. And he was right. Love my contacts. Staff is friendly and courteous. Never had any billing issues. I bought my frames online and brought them in and they put basic lenses in for me. Again the honesty; the frames lady asked if I wanted regular lenses or "all the extra stuff that just makes them more expensive" lol Okay then. Turn around time was about a week as they had to be sent out. Dr. Fritz was the only one to diagnose my repetitive bouts of pink eye as being related to my seasonal allergies and not poo particles in my ocular cavity. Also, they are not kidding when they tell you to call them when you arrive with pink eye. Call from the car, someone comes out opens all doors and takes you straight to a room. Slightly disconcerting but I appreciate the thoroughness. Means they're doing it with everyone else too. I'd rather wait a week and get knowledgable, honest service than be sold a ton of stuff I don't need just to get my glasses in an hour.

I'm always amazed at the quality and care of Dr. David Morimoto. He and his Partner Dr. Aras Zlioba…read morehave put me at ease. Having the pain of a corneal abrasion is the kind of pain I wouldn't wish on my worst enemy. They immediately recognized it and treated my injury and Dr Morimoto saw me on his day off just to be sure I was healing properly. I am so grateful and humbled by the care and attention they have given me. They are truly Doctors in the sense of "do no harm" always worried about my comfort and care. I cannot endorse a more deserving pair of Doctors than Dr. Morimoto and Dr. Zlioba Thank you! Thank you! Thank you!

Dr. Azher removed a cataract and had complications which resulted in an altered pupil and iris that…read morecannot be corrected. I now have a cat eye pupil and a blue smudge in my brown eye. If you have macular degeneration and a cataract in same eye, I suggest you choose a doctor with more experience.

I just moved to Lemont and needed a new eye doctor and new glasses. I stopped in Target to make an…read moreappointment and they had a cancellation and were able to take me right then. The doctor was very professional and thorough. The staff that helped me select frames were awesome too. They accepted my insurance and the price was not too crazy. I highly recommend.

Always professional! They also adjusted my sunglasses which were purchased from another location…read more Great job! I always return every year.

I have had nothing but positive experiences at Eye 2 Eye Vision. Everyone, from the receptionists,…read moreto the technicians, to the doctors....fantastic! On a yearly visit, they discovered that I was at a higher risk for glaucoma. They were able to work with my insurance to cover a checkup every six months, instead of yearly. I am so appreciative of the proactive approach they took in taking care of me. I would also like to give a shout out to Crystal, the technician who has administered my tests. She is an absolute joy and makes my appointments much more pleasant! She is truly an asset to their practice!

I normally never write A review unless it's really good or it's really bad and unfortunately my…read moreoverall experience with this office has been a complete nightmare. For as long as I have a worked in the medical field and have been a patient I have never experienced a doctor's office That refused to do their job. Such as; 1. The medical assistant and Dr. Beth Ann Svetland failed to provide basic and accurate documentation of my chief complaint and current symptoms during my initial and follow-up appointments. The lack of documentation later prevented my Workmans Comp claim to be approved. 2. The front desk kept ignoring my requests to call and confirm that my insurance was in network, and demanded that I pay the out of network costs, otherwise I wouldn't be seen by the doctor. My insurance was finally confirmed to be in network. 3. The back office refused to follow the instructions on the back of my insurance card, to call or go to the appropriate website to submit my prior authorization. I was out of my medication for almost 3 months, delaying the treatment for my recently diagnosed severe eye condition. 4. The manager simply covered up for her staff by lying about the progress of my prior authorization, aggreeing to charge me based off of my explanation of benefits while refusing to bill my insurance first. She defended their inappropriate behavior and showed absolutely no empathy towards my situation. A couple of weeks later I came into the office asking to speak with Dr. Svetland and the medical assistant who I initially saw, and about 4 more times again during my treatment. Since they failed to document any of complaints and symptoms until about the 4th visit, I wanted to see if they could recall any of the information that I gave them during my earlier appointments. As without any of that documentation my Workmen's Comp. claim would be denied. She stated the medical assistant no longer worked there, and that her previous notes could not be amended. Her solution was for me to see another doctor and "throw her underneath the bus" for not doing her job. 1 week later, during the middle of my treatment, I received a letter from Dr. Svetland. It said that she would no longer be my physician because "there are significant philosophical differences in our views of medical care and treatment. To make a long story short, I have been abandoned by my doctor in the middle of treatment for a serious eye condition. My upcoming appointments have been cancelled and I can only be seen for emergencies. They are refusing to complete any of the requested forms from Workman's comp, and I have been given barely a month to find another doctor. If this is what they consider quality patient care, then we have a problem! I can't be the only patient that has been neglected and tossed aside due to insufficient amount of staffing. I guess we shall soon find out!!!

Call me a throwback but I preferred the place on Copperfield next to the old Silver Cross but this…read moreis nice too being state of the art and all.

Just called to set up an appointment and the girl who took my call should NOT be taking calls. She…read morewas distracted the entire time during our conversation and not acknowledging my questions. Unable to make an appointment convenient to my work schedule. Calling Lens Crafters. I won't be going back to this office.

Dr. Weisz and her team are excellent! Dr. Weisz is always courteous, professional and caring. Her…read moreteam of technicians are extremely helpful and equally courteous and professional.

Would recommend this office. Received my glasses with the wrong prescription. Returned two times to…read moreget them corrected. All I got was excuses and no satisfaction. No service after the sale. Not sure if the office or the corporation that directs them. Nice enough staff but no service after the sale.

Im been a Pearl Vision customer for many years and today I can say I won't be back. It took 4…read moremonths for them to get my contacts order correct and they still want me to pay for them when everything was paid from the beginning. During the 4 month of waiting for my contacts I was calling them once a week as they keep saying that the contacts should be arriving soon and that they will give me a call within the 24 hours to provide an update on my order. They won't keep they promise and never call me back and when I asked for the credit for the old contacts now they just act like this is not going to happen and they don't need to give this credit but wants to take my old contacts back as they are not expired and intact. Very disappointed of them I used to love Pearl Vision but is time to move on.

I am a repeat customer to the Pearle Vision Crest Hill location. I have typically had fairly good…read moreand professional service; however, this year the service is horrible! The owner of the franchise assisted me and I found him to be incredibly rude. When he helped me, my lens order was supposed to be submitted as progressive lenses; however, when the order came in they were single vision lenses. The order then had to be resubmitted for the lenses to be corrected to progressive lenses. I was told that it should take between approximately 7 - 10 business days for the corrected order to come in. We are now past that timeline and I have called the Crest Hill location on at least 3 separate occasions to get a status on my order and received promises of a call back and the representatives do not call back. This occurred "twice" in which Dominic promised to call me back and never did. I just called yet again and this time spoke to Michelle who has promised to call me back to provide a status on my order. I will now await to see if she follows through after I have specifically told her of the repeated times that I have failed to receive a call back. When I attempted to escalate this to the Franchise owner, I was told that he was not in the office. Needless to say, I am NOT happy with this level of service. It is completely appalling and totally unacceptable. It is also quite disappointing that I have observed that their current staff appears to be made up of very-little-to-no racial diversity whatsoever (I did not see ANY racial diversity) despite being located in a racially diverse community. 7/6 5:29pm Michelle called me back and informed me that the "corrected" order came into the store but it is STILL INCORRECT and are STILL single vision lenses, when they should be Progressive lenses!!! Therefore, now she is stating that the order must be resubmitted AGAIN! My original eye exam and eyeglass order was done on 5/27 and it's now 7/6 and I STILL don't have my correct prescription order!! This is THE WORST customer service experience that I have EVER had with completing an eyeglass order! I would NOT recommend their service!!!