It is sad to say that while I do really like my Custom Jeep... I have had severe issues within the…read morepast few months. I have only owned this Jeep for less than five years and it is a 2020 Jeep Wrangler unlimited. I was very excited when I received my custom Jeep from DTO. My last vehicle was 11/12 years old Nissan Xterra and I saved up to have my dream jeep. I spent a lot of money to ensure it was properly done by DTO Customs (and paid the money to have the vehicle shipped to me). The process seemed seamless...or so I thought. Within the last few months, the starter had to be replaced (which could be understandable due to miles but I am still within my extended warranty). However, I kept going back into the shop repeatedly due to the entire transmission failure, alternator failure, multiple batteries failure (2x main, 2x aux besides original within the jeep), reverse camera failure, grounding circuitry issues, etc. So my Jeep has repeatedly been in and out of the shop for weeks at a time within the last few months (impacting my military occupation), and again, this is within five years of the jeep actually being manufactured as it is a 2020 Jeep Wrangler unlimited. My Nissan Xterra didn't have this many issues and it was 11/12 years old and 190,000 miles. I am also literally now facing another issue that concerns electrical wiring to a custom part that was installed and recommended by DTO Customs when I purchased the vehicle a few years ago. Sadly, I even got the extended warranty (which the sales representative recommended as the individual assured me that any issues within 100,000 miles/5 years would be covered). Unfortunately, I found out that the extended warranty only covers things done by the manufacturer. So anything that I had custom done through DTO Customs (who actually sold me the jeep and shipped it to me) was unfortunately not included under the extended warranty, which I was not aware of until now. I have had to pay out-of-pocket due to the extended warranty not covering certain items to include the replacement of the entire transmission that blew besides the other parts that were customized by DTO Customs. While customer service may be polite and my jeep may "look cool", I just want a functioning vehicle that is reliable and would have not gotten this jeep if I would have known all the issues I was going to have within a short period of time. Sad to say that the trade-in value is low, especially for what I paid originally for the vehicle. So, I will not be coming back to this facility, and I will be writing to the management team. Here is hoping that after another visit to the shop...the sixth visit within the last few months and many phone conversations again...the issues will finally stop and I can finally focus on getting to and from work for the military.

My experience with DTO Customs has been nothing but remarkable…read more I intentionally watched the website consecutively during a two-year period am I'm thrilled with the craftsmanship of all of their modifications of different vehicles. But when I first laid my eyes on the one; it was smooth sailing from beginning until my delivery. Jonah is the epitome of the word phenomenal. And I will forever be grateful to have experienced the journey with him. Thank you, Jonah! All expectations I had were surpass by the excellent customer service I received. And I must say, if you are in need of transport services once you make your purchase; PLEASE DO NOT go at it alone...use DTO Customs for it all. They refer and its totally worth it. You'll be definitely grateful. Without having any drawbacks, I gladly recommend DTO Customs, and I give them 5 stars. Creative Customer Service Credible Courteous Consistent Kindest Regards, Sure Solution LLC

I had a great experience purchasing from Wells Auto Sales. I found a full (accurate) list of their…read moreinventory on their website and after finding the vehicle I was interested in I received prompt responses to emails and phone calls. I dealt directly with the owner, Mike Wells, who was very knowledgeable about the vehicles in his inventory and any work that had been done on them. The purchase process was very low-stress and streamlined. Great experience all-around!

I purchased a Jeep from Wells Auto in Feb 2017 and I couldn't be happier with the vehicle which is…read moretruly exhilarating to drive. More importantly, Mike Wells was (and is) simply a pleasure to deal with from start to finish as he continues to provide post-purchase support. Mike's business is run with the highest level of integrity and one where you will be treated with respect while getting a top-quality custom Jeep at a fair price.

I had the worst experience. I thought I was getting a good deal when I bought my car. When I got…read morehome and looked up how much the car was worth, I over payed by $3000. When I bought the car it was making some noise over bumps and the headlight went out on a test drive. They told me they would fix the noise and the light. The next day the transmission went bad so I went back so they can fix everything. They had my car for week and told me they fixed everything. When I went pickup my car, they said they could not find anything wrong the transmission. When I drove out the dealer lot the transmission started to act up again and the light was not fixed and the noise over bumps was still there. So, I went somewhere else to get everything fix. I will never buy a car from here every again and don't recommend this dealer to anyone.

I bought a car from here, but i did not have a pleasant experience purchasing it…read more They were pushy sales people and kept stating that we did not trust them. Background to the story. I went in to test drive a few cars, i was in the beginning of my search process. So i test drove a car which was very nice and smooth. I liked the car. Once we stepped out of the car, the sales person said, "so are you ready to do the paperwork?" I laughed because i certainly stated that we were just test driving a few cars, wanted to get a feel for it, not buy it then and there. After further discussion we talked about the price, and the guy tried to sell it to me for 17k, when in fact it was listed on Cars.com at $15, 500. I was like that doesn't add up, you can't have 2 prices posted. Then he proceeded to say that it was actually listed by someone else on there for that price, and he did not know that it was listed at that. "he doesn't know what they put up there." BS, you must give them permission to post those numbers. After going back and forth, i purchased the car, but it left a bitter taste in my mouth. I did have the car looked at by an independent car shop, and would recommend to anyone who is considering purchasing from here to do so. Very disappointed in the process.

I couldn't be happier with my purchase from Mike at Highline. I had never bought a car over the…read moreinternet, but Mike went above and beyond to make sure I was comfortable - I asked to have it taken to a dealer and evaluated, he made it happen. When the dealer took three hours to get it done, he just had his driver wait patiently until I was comfortable. He didn't come down as much as I would have liked on the price, but to be fair, it was priced below market to start with, so I really shouldn't have asked. Mike did everything he committed to do and more. We agreed that there would be a set of winter floor mats thrown in, then I asked for a trunk mat that I would pay for. In the end, Mike was such a gentleman, he threw it in. Very classy, very straightforward. I would recommend him highly to anyone. Love my car, love the deal, thanks, Mike!

Highline is a class act. They are attentive, generous and the prices are great. This is what a car…read morebuying experience should be. The building and lot are small and understated, but the cars are all top shelf. This is a high end pre-owned car dealer with great prices. Jimmy George picks the cars himself. He has great taste and is knowledgeable about the cars he sells. He is an honest, straight forward car guy. He has a strong following of repeat customers, myself included. I have purchased 2 vehicles from him, both Mercedes and have had an excellent experience with both cars. He deals mostly in BMW, Mercedes, Lexus and the occasional Jaguar or Volvo. Check out his website. Honestly, the price you would pay for a low mileage Mercedes is equal or less than what you pay for a new Fix-or-repair-daily Ford. And the resale of Mercedes is the best in the business next to a Volvo. Think of the fun of driving around in BMW as opposed to driving around in a Saturn....no contest!

Chan and Mack always have my back when my family has vehicle issues. They explain the issues very…read morewell before doing any work.

I had an AC issue in my 2005 GMC Canyon. The AC had never been recharged and would freeze you out…read morewhen running full blast. Piedmont Motors checked the Freon level, which low. Recharged it with Freon and dye in case there is a leak that needs to be diagnosed and fixed in the future. I was very satisfied with the service and cost.

I love the Toyota brand but the Warrenton Toyota service department is subpar. I usually get a…read morecomplimentary rental when I get an oil change but Ross stated that I needed to have at least $300 of service to get the complimentary rental. I declined the rental. I again scheduled another oil change and safety inspection which is usually complimentary but Jim charged for the safety inspection. Additionally, I asked about using their advertised coupon and he stated that I couldn't use the coupon because he had already discounted the oil change which was more than I had previously paid. He stated that he could apply the coupon but my bill would be more which makes no sense to me. It's really sad when Toyota is such a good brand and this service department gouges consumers. Shame on you! I recommend that consumers spend their hard earned dollars elsewhere for their Toyota car service because this location is not worth your dollar.

Interaction with the sales department was pleasant. The inventory was lacking. The prices seemed…read morereasonable. Beware of dirty coffee machine.

The 2 stars goes to the two younger gentlemen. If I can give 0 stars I would, when it came down to…read morethe final transaction the older male became extremely aggressive. I flew 700 miles to inspect the vehicle. There were concerns that I brought to their attention. Thank GOD for the rain. A water leak from the pillars of the windshield not to mention a cut on the side wall of vehicle tire. When I ask for clarity of transportation back to hotel the male that was to finalize the sale became agitated. Stating what was obvious with an attitude about my rental and the vehicle that was soon to be mines. My finances were already in order, so this purchase cut out their invasion of seeking a credit report. However, I mention the concerns that my financier was cautious of. A concern that may believe to be true, when he wanted me to leave the vehicle with no receipts of proof of purchase. Multiple excuses he begin to make about me waiting for a fix thay they were aware of, but wanted to make right. This coming from of the guys who was upfront. However, I cancel the transaction for purchase with my financial team. Making it clear as to why I had decided not to complete the purchase. This person of closure at this Platinum Motorsport was more concern about 8 potentials then my guarantee sale. His tone of aggressiveness elevated, because I ask for what by any law would ask for... proof of purchase. What a waste of my time and honesty because of his rudeness. I should file for reimbursement.

PLEASE BEWARE. Purchased a vehicle from this dealer in the evening and the engine light went on the…read morefollowing morning. A mechanic diagnostic revealed it had 2 cylinder misfires, catalyst system efficiency below threshold and break actuator malfunction. Still waiting to hear back from Joe after having reached an agreement with him regarding this unpleasant circumstance. He is not answering phone calls or texts.

What a pleasure doing business with Thus dealership, especially the assistance from Lina in Sales…read moreand Matt in finance. Bought a high end used vehicle from these folks and most of the process was online. When I got there from near College Park Md, vehicle was ready to be test driven, then cleaned up and delivered to me, out the door in about 2 hours. Matt from finance explained all the pertinent information I needed and the whole experience was that I was dealing with friends/family. General Mgr Ruck Foard even came by to chat with me a bit and make sure I was satisfied. Perfect way to buy a vehicle. I HIGHLY recommend them. Please give them your business if you can. You won't regret it

A couple of years ago, we bought a used car from Lindsey. All went well, and we bought the extended…read morewarranty service offered by the dealership. We paid for the service in full. A year later, the car was involved in an accident, and was totaled. So we applied to have the warranty service money returned to us, as the car does not exist anymore. We visited them in person on two occasions, where we got the run-around and no money returned. We attempted to contact them a third time, and they say now that they have no record of the transaction. These attempts have all occurred over a period of about a year and a half now. We believe now that they never had any intention of returning our money. We will never again buy a vehicle, or anything else, from this shameful establishment ever again.

This was truly a miserable experience with the service shop. Progress was mot made on the car…read moreunless I was asking for updates. Not sure if they're lazy, incompetent, greedy, or a combination of those. After $800 and three weeks of "fixes" my car still did not run and was returned in worse condition than I brought it. After I told them I would pick up my car and take it elsewhere, they left the door open in the parking lot for days which not only drained the battery, but soaked the interior drivers side carpet. After several calls and voicemails left, there was no effort made to even attempt an apology, much less compensation or refund. Absolutely abysmal shop. I wish there was something positive I could add so it wasn't just complaints, but there were no redeeming moments. Truly the worst service department experience I have ever encountered.

The service department is horrible. Worst experience ever! The repair was completed in Dec 2025,…read morebut we have been back 3 times to resolve issue.

A great place to go if you want your time wasted. I inquired about a vehicle in November and…read morescheduled a test drive. When I arrived, they initially brought out the wrong car, so I had to wait while they retrieved the correct one. Once they did, the car wouldn't start and needed a jump, so I couldn't even test drive it. Being patient, I stuck around while it charged and inspected the vehicle. Despite the issues, I was still interested and scheduled another appointment for the following week. The owner, Alex, assured me everything was fine and claimed he had replaced the fuel tank. He also said the tires were in good condition--only to later admit they needed replacing when I looked at the car again. Who sells a vehicle with dry-rotted tires? Still interested, I arranged to have the car taken to another dealership for a pre-purchase inspection. I had to reschedule and called to inform them, but they were kind enough to drop the car off overnight. I paid for the inspection out of pocket. However, the neighboring dealership found issues and couldn't complete the inspection because the car needed new spark plugs--it wasn't running properly. That was weeks ago, and I've received no further updates. When I called on 1/17, I was told the car was being repaired for sale. Long story short, these people clearly don't want to sell me a car, and I've completely wasted my time. I would avoid doing business with them. The neighboring dealership also informed me the car had a hole in the fuel tank--despite the owner claiming he had replaced it. And if the tires were dry-rotted, why wouldn't they replace them to prep the car for sale like a professional dealership? It seems like they just waste people's time

Really good used car dealership, bought a 2014 ford f-150 in pretty decent condition and good miles…read morefor its year, some rust but nothing I cant take care of. They were really helpful and worked with me to get the truck, bought my trade it for a great price and an overall smooth transaction. as long as you are overall a good person these people can work with you to get your next truck!