J.C., Sam, and Arch are who a dealership need. These three men made a car buying experience what it…read moreis supposed to be. Fun, Exciting, Quick, Easy, Non Stressful, and the list goes on. I had shopped at MANY other dealers. Those experiences generated a degree of distrust, and pure hatred of anywhere selling cars. These three gents changed my outlook in 1 hour. We had seen Country Chevrolet online and on a whim (with pressure from my wife) made a visit. Straight forward, no secret "required" service crap for $2500. Just honest and positive. No pressure, no shady tactics. I've already shared our experience with neighbors and friends. It's rare that buying a car would actually become a joyous occasion but these guys and Country made it just that!!

Attempted to make an appointment for recall service work ; 1) wrong phone number is posted on their…read morewebsite to schedule 2) I left two voice messages and sent an e-mail, never heard back 3) tried to schedule an appointment on-line however, received a automated message back saying I needed to call the service department. That went unanswered as well. Business must be good since they don't seem to need any.

Chan and Mack always have my back when my family has vehicle issues. They explain the issues very…read morewell before doing any work.

I had an AC issue in my 2005 GMC Canyon. The AC had never been recharged and would freeze you out…read morewhen running full blast. Piedmont Motors checked the Freon level, which low. Recharged it with Freon and dye in case there is a leak that needs to be diagnosed and fixed in the future. I was very satisfied with the service and cost.

Fantastic purchasing experience - helpful, very knowledgeable, no pressure and a great deal…read more Worked with Gary Stiles and he was great. Answered all of our questions, showed us the cars we asked to see. Zero pressure and very helpful. Got us a great deal on a slightly used 2019 Ford Escape - low mileage dealer loaner. Great value for our tired trade in as well as a significant military discount through Ford's program - https://www.fordsalutesthosewhoserve.com/Home/Login. Different name dealership offered $150, another one said sure, then offered zero... So thanks to folks here. I'd definitely recommend Sheehy Ford of Warrenton. Bit of a drive for us in Vienna, but totally worth it. Thanks!

WOW, the first honest car dealership i've ever encountered.... NOT REALLY…read more SELLER BEWARE!! Beware of Bait-and-Switch Tactics at Sheehy Ford of Warrington I had a highly disappointing experience with Sheehy Ford of Warrington. After receiving an online offer of $25,050 (realizing i'd give a buffer of about $1000 for all the nickel and diming for small scratches) for my 2020 RAV4 Hybrid, I took a day off work, thoroughly detailed my car professionally, and drove 1.5 hours to their dealership--only to be baited and switched. Despite their prior assurances that they would honor (or come close) to the offer after inspection, they lowballed me with an insulting $21,800--far lower than every other offer I had received. they highly encouraged me to come in, knowing what they offered me, when i got there, the dealer totally gas lit me, saying "i'm not sure why we offered so much" making it seem like its a glitch. however, i know it was a legit offer, as it was the same price offered at their Sheehy Toyota of Fredricksburg. plus the estimate clearly stated $1950 as an "additional offer." It was clear from the start that they had no intention of honoring their original quote. Instead, they wasted my time and effort with misleading tactics to get me in the door, only to pressure me into accepting a much lower price. If you're looking for a dealership that operates with honesty and integrity, I strongly suggest you take your business elsewhere. Save yourself the frustration and avoid Sheehy Ford of Warrington to sell you car. they will offer more than others, and when you make the 2 hr drive their, they will low ball you.

This was truly a miserable experience with the service shop. Progress was mot made on the car…read moreunless I was asking for updates. Not sure if they're lazy, incompetent, greedy, or a combination of those. After $800 and three weeks of "fixes" my car still did not run and was returned in worse condition than I brought it. After I told them I would pick up my car and take it elsewhere, they left the door open in the parking lot for days which not only drained the battery, but soaked the interior drivers side carpet. After several calls and voicemails left, there was no effort made to even attempt an apology, much less compensation or refund. Absolutely abysmal shop. I wish there was something positive I could add so it wasn't just complaints, but there were no redeeming moments. Truly the worst service department experience I have ever encountered.

The service department is horrible. Worst experience ever! The repair was completed in Dec 2025,…read morebut we have been back 3 times to resolve issue.

What a pleasure doing business with Thus dealership, especially the assistance from Lina in Sales…read moreand Matt in finance. Bought a high end used vehicle from these folks and most of the process was online. When I got there from near College Park Md, vehicle was ready to be test driven, then cleaned up and delivered to me, out the door in about 2 hours. Matt from finance explained all the pertinent information I needed and the whole experience was that I was dealing with friends/family. General Mgr Ruck Foard even came by to chat with me a bit and make sure I was satisfied. Perfect way to buy a vehicle. I HIGHLY recommend them. Please give them your business if you can. You won't regret it

A couple of years ago, we bought a used car from Lindsey. All went well, and we bought the extended…read morewarranty service offered by the dealership. We paid for the service in full. A year later, the car was involved in an accident, and was totaled. So we applied to have the warranty service money returned to us, as the car does not exist anymore. We visited them in person on two occasions, where we got the run-around and no money returned. We attempted to contact them a third time, and they say now that they have no record of the transaction. These attempts have all occurred over a period of about a year and a half now. We believe now that they never had any intention of returning our money. We will never again buy a vehicle, or anything else, from this shameful establishment ever again.

I love the Toyota brand but the Warrenton Toyota service department is subpar. I usually get a…read morecomplimentary rental when I get an oil change but Ross stated that I needed to have at least $300 of service to get the complimentary rental. I declined the rental. I again scheduled another oil change and safety inspection which is usually complimentary but Jim charged for the safety inspection. Additionally, I asked about using their advertised coupon and he stated that I couldn't use the coupon because he had already discounted the oil change which was more than I had previously paid. He stated that he could apply the coupon but my bill would be more which makes no sense to me. It's really sad when Toyota is such a good brand and this service department gouges consumers. Shame on you! I recommend that consumers spend their hard earned dollars elsewhere for their Toyota car service because this location is not worth your dollar.

Interaction with the sales department was pleasant. The inventory was lacking. The prices seemed…read morereasonable. Beware of dirty coffee machine.

It is sad to say that while I do really like my Custom Jeep... I have had severe issues within the…read morepast few months. I have only owned this Jeep for less than five years and it is a 2020 Jeep Wrangler unlimited. I was very excited when I received my custom Jeep from DTO. My last vehicle was 11/12 years old Nissan Xterra and I saved up to have my dream jeep. I spent a lot of money to ensure it was properly done by DTO Customs (and paid the money to have the vehicle shipped to me). The process seemed seamless...or so I thought. Within the last few months, the starter had to be replaced (which could be understandable due to miles but I am still within my extended warranty). However, I kept going back into the shop repeatedly due to the entire transmission failure, alternator failure, multiple batteries failure (2x main, 2x aux besides original within the jeep), reverse camera failure, grounding circuitry issues, etc. So my Jeep has repeatedly been in and out of the shop for weeks at a time within the last few months (impacting my military occupation), and again, this is within five years of the jeep actually being manufactured as it is a 2020 Jeep Wrangler unlimited. My Nissan Xterra didn't have this many issues and it was 11/12 years old and 190,000 miles. I am also literally now facing another issue that concerns electrical wiring to a custom part that was installed and recommended by DTO Customs when I purchased the vehicle a few years ago. Sadly, I even got the extended warranty (which the sales representative recommended as the individual assured me that any issues within 100,000 miles/5 years would be covered). Unfortunately, I found out that the extended warranty only covers things done by the manufacturer. So anything that I had custom done through DTO Customs (who actually sold me the jeep and shipped it to me) was unfortunately not included under the extended warranty, which I was not aware of until now. I have had to pay out-of-pocket due to the extended warranty not covering certain items to include the replacement of the entire transmission that blew besides the other parts that were customized by DTO Customs. While customer service may be polite and my jeep may "look cool", I just want a functioning vehicle that is reliable and would have not gotten this jeep if I would have known all the issues I was going to have within a short period of time. Sad to say that the trade-in value is low, especially for what I paid originally for the vehicle. So, I will not be coming back to this facility, and I will be writing to the management team. Here is hoping that after another visit to the shop...the sixth visit within the last few months and many phone conversations again...the issues will finally stop and I can finally focus on getting to and from work for the military.

My experience with DTO Customs has been nothing but remarkable…read more I intentionally watched the website consecutively during a two-year period am I'm thrilled with the craftsmanship of all of their modifications of different vehicles. But when I first laid my eyes on the one; it was smooth sailing from beginning until my delivery. Jonah is the epitome of the word phenomenal. And I will forever be grateful to have experienced the journey with him. Thank you, Jonah! All expectations I had were surpass by the excellent customer service I received. And I must say, if you are in need of transport services once you make your purchase; PLEASE DO NOT go at it alone...use DTO Customs for it all. They refer and its totally worth it. You'll be definitely grateful. Without having any drawbacks, I gladly recommend DTO Customs, and I give them 5 stars. Creative Customer Service Credible Courteous Consistent Kindest Regards, Sure Solution LLC

The 2 stars goes to the two younger gentlemen. If I can give 0 stars I would, when it came down to…read morethe final transaction the older male became extremely aggressive. I flew 700 miles to inspect the vehicle. There were concerns that I brought to their attention. Thank GOD for the rain. A water leak from the pillars of the windshield not to mention a cut on the side wall of vehicle tire. When I ask for clarity of transportation back to hotel the male that was to finalize the sale became agitated. Stating what was obvious with an attitude about my rental and the vehicle that was soon to be mines. My finances were already in order, so this purchase cut out their invasion of seeking a credit report. However, I mention the concerns that my financier was cautious of. A concern that may believe to be true, when he wanted me to leave the vehicle with no receipts of proof of purchase. Multiple excuses he begin to make about me waiting for a fix thay they were aware of, but wanted to make right. This coming from of the guys who was upfront. However, I cancel the transaction for purchase with my financial team. Making it clear as to why I had decided not to complete the purchase. This person of closure at this Platinum Motorsport was more concern about 8 potentials then my guarantee sale. His tone of aggressiveness elevated, because I ask for what by any law would ask for... proof of purchase. What a waste of my time and honesty because of his rudeness. I should file for reimbursement.

PLEASE BEWARE. Purchased a vehicle from this dealer in the evening and the engine light went on the…read morefollowing morning. A mechanic diagnostic revealed it had 2 cylinder misfires, catalyst system efficiency below threshold and break actuator malfunction. Still waiting to hear back from Joe after having reached an agreement with him regarding this unpleasant circumstance. He is not answering phone calls or texts.

I recently purchased a used vehicle from Jim Harris after further investigation I found out that I…read morewas charged six thousand dollars more than the NADA and Kelly Blue Book value of the car. I spoke with the owner himself Jim Harris for an explanation and he hung up on me. I have still not gotten an explanation on why I was charged this huge and unfair amount . Women be aware on this shady dealer and please don't make the mistake that I did. Do your homework before or purchase a vehicle or go elsewhere.

Terrible. I bought a car from them when I was right out of college. The car died multiple times and…read morewas only a slightly used car. It had more electrical problems than I could count on all of my fingers and toes. Which I do not blame them for. That is something they couldn't predict. I called them to talk to them about trading in my car and BUYING ANOTHER ONE FROM THEM. When I spoke to Jim Harris he threatened to hang up on my, cursed at me, and broke me down to tears. He automatically took the defense when I tried to explain that I knew they didn't know about the issues but wanted to see what my options were for getting a new car FROM THEM. He jumped on the defense and made sure I knew he didn't know about the issues. I had to ask him three different times not to curse to me, I explained I was a 23 year old lady and didn't find his tone respectful. That didn't stop him. The verbal abuse continued. I would of loved to buy another car from them because my experience was great until this conversation. now I wouldn't even recommend them to somebody I didn't like. But thats just my opinion.

I would leave negative stars if at all possible! These guys did great up front, then when it came…read moretime to get my truck registered out of state, they completely failed on every front, send me numerous documents to sign over and over just to end up failing and never getting my truck registered! I would highly discourage anyone from buying from them or sister store Country Chevrolet! DO NOT BUY From them!

Jeff and Kevin are awesome! They always go above and beyond! This is the number one place to buy…read moreyour next used car. I have bought my last three trucks from them and will continue using them!