Absolute worst managers in any business Ive ever had to deal with. I recieved a letter stating my…read morecost would increase after only being with them for 5 months. The letter states " due to significant increases in tgeir rental expenses, they need to adjust". So i call to talk about how this is bad business an i would like the number to the corp. office to get a better understanding. First, absolutelt rude and unprofessional. Scripted answers with an attitude. Second, refused to give me an alternate number, said i should find it myself. Third, the lady manager by tge name of jessica grabved the phone and blatantly told be it supply and demand. In other words we are charging more because we can, not because of their overhead expense. Stay away honestly. Ive already reported them to the BBB and got intouch with corp. Your job is simple, you sit behind a desk and take orders. When a customer asks a question especially about their bill and you dont have an answer, pass it on to the people with an education. Dont say it is what it is and you have to except what the letter says. This is why education is important and we need to stop hiring people uneducated. Its personal mini storage 100 lake davenport blvd davenport fl Managers are brian cotton and jessica lehman

We came in to rent a uhaul to move to Las Vegas. The service here by Darrell Was amazing. The staff…read moreis super friendly, courteous and knowledgeable about there rentals, he even made sure we had a newer truck for the long distance move. We still have more to move and will definitely be back to rent from them. Highly recommend Darrell and Sonya for all your rental needs.

This business earns a clear 5 stars - management is very friendly and efficient, flexible too:…read moreappreciated!

We were in town visiting our Kids and I needed a place to store the boat. Emily and Mario were…read moreawesome! They provided exactly what I needed at a reasonable price. They allowed me access when I needed it to take my kids fishing at several of the lakes in the area. A very secure site with great access at a great location with great customer service.

They do not advertise the real price. They will hit you with a 30% price increase after your first…read more3 months are done. Just beware.

From the owner: iStorage offers convenient, affordable self storage units in Davenport. If you're looking for…read moreeasily accessible drive-up storage units, indoor climate-controlled units, or secure outdoor vehicle storage, you'll find a home with us. Our well-lit facility features extended hours and wide aisles for convenient, easy access. Rent with iStorage at 100 Lake Davenport Blvd today and see why our cashless facility is ideal to suit your storage needs. iStorage is an NSA Storage brand and facility.

Price increase the first time was just $10 which was understandable. Instead this time, it's an…read moreextra $40!! For what? For the place to catch on fire and me have limited access to my stuff and then my stuff be wet. Good thing my stuff was in plastic bins. Just awful. Stay away from here unless you have unlimited amounts of money as the rate will go up yearly.

Total joke. Raise rates after being a customer for 5 months, and not like an extra $10, about…read more40%...all WHILE advertising a discounted rate for new customers because half their covered storage is EMPTY! Was originally willing to pay a premium due to location, getting better service and quality for less than half their price. It will be worth the extra 10 minute drive.

Reasonable prices,also gated with 24 hour access.Cameras safe location.climate control units.read more

The worker was rude and condescending. Roaches in storage unit. I would not EVER recommend this…read moreplace.

misleading and taken advantage by the employees and manager…read more A U-Haul manager who claims insurance is mandatory is not accurately representing the company's official policy; purchasing U-Haul's damage coverage is optional, not mandatory. However, declining the coverage means you are personally responsible for the full cost of any damage to the equipment, regardless of fault. U-Haul's official stance is that while their coverage is optional, personal auto insurance policies and most credit cards typically do not cover large cargo vans or moving trucks due to weight limits or vehicle type exclusions. This means that without purchasing U-Haul's coverage (like Safemove®), you would be fully liable for all repair costs or third-party damages out of pocket. Here is what you should know: Coverage is not mandatory to rent: U-Haul does not require proof of insurance to rent its equipment. You can rent the van without it. You are financially responsible: If you decline their coverage, you are agreeing in the rental contract to reimburse U-Haul for any and all damage immediately upon return of the equipment. Personal policies likely won't cover you: It is highly recommended to check with your personal auto insurance carrier first, as U-Haul representatives are not qualified to evaluate your personal policy's adequacy. In most cases, personal policies exclude large rental trucks and vans. Liability coverage: While U-Haul vehicles carry the state minimum liability coverage, if a claim is paid out on your behalf, the company can still come after you to collect the money paid out. The optional Safemove Plus® provides supplemental liability insurance that offers up to $1 million in protection, which is a significant reason many choose to purchase it. In summary, the manager was incorrect in stating the coverage is mandatory for the rental to occur, but strongly recommending it is common practice because of the significant financial risks involved in declining it. After feeling unease, I decided to contact the main corporate number and were told that it is an optional thing for the insurance, and it is not mandatory any type of way, and that the manager was misleading and basically bullied me into getting insurance, which I had witnesses with me so that helped out a lot. The female supervisor that spoke to me over the phone told me that I would be reimbursed for the money and that the location would be audited to see how many customers have went through the same thing and forced into any insurance being mandatory in the state of Florida. And that the employee that force or bullied me into the insurance would be held accountable for their lying. And they strongly said, please consider us in using us in the future because one location out of all the locations in Florida decided to try to force or bully their customers into insurance, knowing that it is optional, not mandatory just to make sales.

Great customer service in helping me with a storage unit as someone who has never used one before…read more Location is clean and secure!