A while back, I visited this shop for a quote on a valve body repair because my car was revving past 5,000 RPMs at low speeds and etc. I explained the situation to the front desk team, but in hindsight, I probably gave too much detail prior to giving the reason why I was actually here. They understandably assumed I wanted a full diagnosis because of the different issues described rather than just a quote for the valve body repair. And to be honest, that's what the process should be like. Because what if I am wrong about the prognosis, ya know? After dropping off my car, I later received a call letting me know they don't work on transmission-valve body replacements and was charged for the diagnostic, along with a recommendation to another shop. At the time, it felt like I paid for a referral, which didn't sit right with me. Recently, I came back to discuss this with the owner, Richard. We had a great conversation and agreed it was simply a misunderstanding during a very busy day. Keep in mind that Richard is also not the person who took my car in. I am sure if he was there when I first walked in, he would have recommended me elsewhere. But what stood out to me was Richard's professionalism and integrity. You have no idea how easily he could have said "no" to my visit today because at the end of the day I signed off on the paperwork prior to handing off the keys. But instead, he took the time to hear me out and make things right--not because of the money, but because he truly cares about the customer. That kind of passion and commitment is rare in the industry, and it's clear he's one of the only ones to have maintained it for however long he's been in the business, respectfully. That said, the shop itself is spacious and welcoming, not cramped like some places that make you feel rushed. Plus, the location is great--lots of nearby stores and even a gym if you want to kill time while waiting. If you're looking for a place that values honesty and customer care, this is it. Five stars to Richard, his establishment, and the team. And if you made it this far, it's only fair that you pay them a visit :) read more

Perlu Advanced Auto Repair - look at all that spaaaace - Auto Repair Near Me - Stockton, California

Took my truck to get the gas tank replaced after it was drilled into. They got it done but then a week or so later my check engine light turned on and I took it back and it turns out they ordered & installed the wrong size tank. That's fine, whatever mistakes happen. I take it back for them to fix their mistake and they call me the next day at 1:30pm to tell me it's ready. I was at work, but I left an hour early to be there before they close at 5pm. I pulled up at 4:40pm, gates are closed and there's a security. I ask him if they're closed and he opens the door to check with the workers (I can literally see them just sitting inside talking) -- they say they're closed. I ask "I can't just pick up my truck?" He asks me which truck and opens the door to the workers again and then back to me and says "nah, come back tomorrow". I wasn't mad about the wrong size fuel tank, but I didn't realize I had to call beforehand to ASK the employees to do their job until they actually close at 5pm. Look I get it. I work for a small business in town and we also close at 5, but we wouldn't turn away a customer that comes close to closing out of sheer laziness. They were there, I was there, it shouldn't have been an issue. Reply to owner: I appreciate the response but I answered and told the guy I'd be there before closing, which I was. I had also been at work and had to leave early to make it before 5pm. It was definitely not after 5pm when I arrived. read more

Had my brakes and rotors changed. Easy and pleasant process. I thought i could get it done cheaper, but was ensured they only do quality work/ no cutting corners; so you get what you pay for and feel I definitely got quality service. The front staff were super pleasant, explained my options and was able to fit me in on a busy Saturday. My kids even had fun playing the arcade game and they brought out little tables so they could eat their late lunch. Will definitely be going back. read more

I was out of town and got a flat tire on my car. I pulled in to Perlu advanced auto and ask if they could help right away, they took me in and fix my problem and got me back on the road. The staff was very professional. I would recommend this company to anyone in the Stockton area that needs car repair. Thank you again for your help. you saved the day for me. read more

The staff were very friendly and helpful. We needed a few things done with our car and they pointed a lot of things out before getting the service done. They went above and beyond for us. They will take care of your auto needs. read more

I came there this morning for an oil change for my Kia Soul. I was thinking that I would have to come back because it was close to 8:00am. They fit me in and changed my oil, checked my brakes and rotated the tires. I told them I had to start work at 9:00am and I was in and out in a half hour. They made fresh coffee for me, rotated my tires and checked my brakes! Service with a great smile. I'm very satisfied and will return read more

Easily one of the best independent mechanics in Stockton. Not only does Perlu have quality mechanics, their prices are much lower than the dealerships. read more

Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change Amazing place to get your car fixed. Very professional, competitive price, great place to lounge while waiting for your car to get fixed. Restroom is clean for customers. Don't forget to check in and get the 5 dollars discount. read more

Perlu Advanced Auto Repair - Auto Repair Near Me - Stockton, California

Overall great experience from the courteous front desk staff to the quality work and good value provided.

Perlu was such an excellent experience , unlike any auto shop I've ever dealt with before . They were quick to check out the problem with my car even without an appointment. They were even able to fix it the same day . Last time I brought my other car to the dealership to get fixed they kept it two days and all of a sudden another problem came up after . I will never go back to a dealership and will definitely be going to Perlu from now on. Service and price can't be beat read more

See all

Poor communication. For customers with a Check Engine light or diagnostic needs, let me share something that I wasn't told by them: BE PREPARED TO LEAVE YOUR VEHICLE THERE ALL DAY. I was told they don't take appointments but that they work on a "first come first served basis." This is misleading. I was the first customer in the door at 7:30 and I watched them service 2 vehicles that arrived after me while mine sat in the parking lot. I waited for 1.5 hours and asked for my keys back. They said they only have certain technicians designated for diagnostics and that person was "working on a car from yesterday," that the vehicles being serviced before mine "were just oil changes." I called later in the day and spoke with owner Christina who was apologetic and said she would work with the staff on communication. Unfortunately that does nothing for the time I wasted. Had they been up front initially about how long it would have taken I would've arranged a ride or picked a place that offered firm appointment times. read more

Huge thank to the folks at Perlu from Pina, Melissa, Christina and especially Rich. We were coming back from our mini vacation in Pollock Pines (we are from Fremont) when our truck lost all electrical, turned out it was the alternator, had that replaced along with the battery. This is a top notch triple A approved auto repair shop. It's also a pet friendly place, they even had treats for our little girl Bindi. The waiting room is very clean, AC for those hot days, etc... I highly recommend this place. read more

Perlu Advanced Auto Repair - Bindi chillin after getting a treat from Melissa - Auto Repair Near Me - Stockton, California

See all

Melissa at the front desk was nice and courteous. The place was clean and tidy. I do love the interior decor. There are neat touches too, like The Avengers arcade machine. There are vending machines also, which is nice. The mechanic/techs are friendly as well. Perlu was upfront about everything which makes me trust them. They told me what to expect, how they will approach the service, and gave me a quote. With that said, the pricing was very reasonable, especially for a 5-star business who backs up their work with warranty. I was actually surprised they didn't charge me more for labor. I went in for brake service. They let me know exactly what the condition of my brakes were. Another business would've just said I needed to change all of my brakes, but Perlu told me I had 90% left on my rear pads. No sketchy stuff here, just an honest business. I know how to work on cars but sometimes you just don't feel like it. I usually never feel like working on cars, but I HAVE been lately because of sketchy shops (who don't actually change your oil). You don't have to worry about that at Perlu. Now that I found a place I could trust, I can pay for the service instead, which is worth it to me because working on cars can be a headache. They gave me a discount on labor. I'm not sure why, but thanks, guys! read more

So I'm at the grocery store and my car will start but keeps dying. Went to triple A app and called for a tow truck. Had them take it to Perlu. Best experience!!! This family is kind, helpful, caring, and knowledgeable, and I got my car back the next day! I highly recommend and appreciate them!!! Thank you so much!!! read more

So far so good. Came here to get an oil change and had a free brake inspection. I was overdue for a new set of brakes and probably rotors anyways and so I had that done, and they had a cost effective option of resurfacing the rotors instead so I went with that. And recommended cleaning of the rear drum brakes which I have still 50% left. I may come back later on doing more work, and they work with Snap! Finance and I believe a couple other finance partners. Though I'm approved under snap! I'm thinking about what to do (like struts front and back). Anyway a total wait time of about 3 hours; just went over and had some breakfast nearby at a cafe across the street. read more

Good place, great work. It's the only place I will take my car. I trust them. Only issue is that they are so busy that it takes a bit longer than I would like. read more

Perlu Automotive was professional and practiced safety by wearing face masks. Perlu did expert work on my Truck..... they were mindful of the age of it and handled it with care.. read more

I ended up getting stuck in Stockton due to a radiator leak. Very dangerous if not fixed. I found this place on Yelp and the other reviews (positive) were spot on! Took my 2016 Chrysler 200 here in December. Once they determined what the problem was they quoted me a great price to repair. I know it was great because my mom encouraged me to call around first before proceeding forward with repair. They also helped with payment by offering snap loan which came in handy as it was the Christmas holiday season. They also filled my tire to recommended PSI as the light went off the same morning I dropped the car off. My car has been working great ever since. Every person I encountered who works here were nothing more than respectful and helpful. Overall I would definitely give them my business again and recommend to anyone who in Stockton. If not for Covid I could have hugged these people! read more

From first phone conversation, to drop off, to follow through; every one courteous and efficient. I called around with stated problem "battery draining /electrical issue." Honda Dealer, expensive to diagnose and if they do the work there is no "giveback" from diagnostic dollars. Other place was abrupt and rude "we charge $110 an hour, what else do you need to know." Perlu's "we deal with battery issues all if the time; first we check battery/alternator and if we need to go further will give you a call." Later in day called to say, "we need to go further ." They kept car over night. richard called "we've found the problem ". And he clearly and patiently gave me 3 options in hiw to proceed. And, their quotes/pricing were exceptional! Every interaction by phone and in person was as if the employees enjoyed their work; providing excellent customer service . Perlu's has made a new customer. read more

The owners son hung up on me. Don't ever disrespect a customer! There is absolutely no reason for that. If you can't deal respectfully with your paying customer then don't employ them. But, being the owners son there is no discipline. Update: as you can see the owner replied to my review in a very disrespecting manner. He'll believe whatever his son tells him so whatever he says don't carry much weight. FYI, I believe you are talking about my Google review, this is my yelp review and I also did a BBB review. No matter what, while dealing with the public, do not disrespect him/her. No excuse Update to the update. I'm not sure why you are so aggressive like this. Your child was the one who is rude and you are showing everyone where he gets it from. Don't know about karma because I found a good mechanic and my car is good. You maybe a a 5 star company but not from this customer, if I could give 0 I would. Take the L and sit this one out. read more

I called and asked if they work on transmissions? The receptionist that answered the phone, she said No! They do not. If that was the case , then why did I read Perlu advanced Auto repair work on transmissions. Did the receptionist not know ? Was she misinformed? Or does she lack training? Or they do not work on my kind of vehicle? I don't know all she said was NO! I'm Giving her benefit of the doubt. To be polite and respectful. Then if they don't work on transmissions, then this service claiming they do is misrepresented. And it shouldn't be on the service that claims it is provided as a service. Sorry I have a negative view of this shop and took my vehicle elsewhere . Where my car was welcomed and I was treated well and took care of my car issue and the receptionist had a great attitude and friendly voice. I do not want to be where my car and I are not welcomed. Sorry Perlu Transmission Transmission Repair & Service Transmission Replacement Driveline Repair & Maintenance Axle Repair & Replacement Clutch Repair & Replacement Transmission Fluid Service Flywheel Repair & Replacement Driveshaft & U-Joint Repair Transmission Flush Differential Diagnosis Differential Rebuild & Service read more

My car was over heating and I took it in that same day. They were very professional and got me in that day and fixed it. It really is a five star place. The waiting area is huge and very clean. My car now runs like new. I was very Impressed on the quality of work. read more

So my very first time getting a smog check (and it wasn't even for my own car). I called earlier in the week to get some information beforehand, I forgot who I spoke to, but everyone has been extremely friendly both over the phone and in person. I was also helped quickly and barely had any wait time. When coming into the store I was helped by Pina. Just as I said before, extremely kind and helpful. Very easy to talk to and made it an enjoyable experience coming in. I'll definitely be coming back in the future. read more

My car was in bad shape with shocks and struts gone I needed a place I saw perky and gave them a shot they did a great job my trip to LA was stress free I will recommend this place to family and friends thanks read more

I have used their auto repair services on three occasions now. I find them very professional and very honest. I like that everything went as we discussed without any unexpected surprises. I am extremely happy with their services and business practices. They have done right by me each time I used their services, consequently, I highly recommend them. Good Luck and Happy Motoring read more

Daniel and Rich are super friendly and informative. Christina was amazing upon checking in. I highly recommend coming here for any of your auto repair needs. I came in for an oil change as well as my engine checked. read more

This place charged me $135.00 for a diagnostic and $558.63 for repairs and did not properly fix my car, I went to JC auto and got my EGR VAL replaced the day before bring my car to Perlu. My car did not want to accelerate so I took my car to Perlu. Richard the owner decided to put a hole in my brand new egr val because he said my rear cat converter is clogged and the air needed to go some where else in order for the car to drive. As a license mechanic he was wrong for damaging and rigging my car and not fixing it the correct way. I took my car to another shop and they replaced my egr val and break booster and my car was fine. Richard the owner refuses to give me my full refund back and says he did what he had to do. Richard is not a honest mechanic and he's purposely damaging customers cars And portraying to fix them to make money off ppl which causes more car problems in the future. read more

Got my oil changed at Perlu Advanced Auto Repair. Not only are they a Hispanic Chamber Member but they are family owned. I love supporting local businesses. I need some other things done to my car and they made sure to explain it to me. Everyone is super friendly, great customer service. read more

I was referred to Perlu by Jiffy lube. My wife's Honda needed to replace or rethread the oil pan in order to have the oil changed. Visited Perlu around 7:30am since it's a first come basis and to my surprise was relieved knowing our car was going to be worked on same day despite how busy they seemed. At first for the inspection I was going to be charged $60, however, it was waived since I agreed to have them replace the oil pan & I also received a little discount off of my total amount. Melissa was communicative and I met one of the owners named Christina who was very nice. read more

Richard and his crew are the best here in town , I suggest them to anyone that has any car needs , their customer service is hands down the best . read more

I had to get my valve cover and valve cover gasket replaced. Super pleasant experienced and Pinu (spell check on his name I didn't quite catch it) was so helpful and even explained to me what probably caused the issue without making me feel dumb, which is hard to come by when it comes to car repair as a woman. Also was transparent when it came to the pricing! I'll be back next time I need a repair. read more

2-3 years later and I'm still only bringing my car here. These guys aren't perfect but they make sure you're satisfied. I bring all my cars here and will continue to do so. Rich pena and the whole crew are great. Definitely still recommend them. read more

I love Perlu! Service is amazing Pina always takes care of me and is honest about my vehicle. He used to work at Pepboys and when I went to pepboys after he left i received the worst service! They lied about how many quarts of oil my vehicle needed. Once i knew Pina was at Perlu i instantly started taking my vehicle there. He always took care of me and my families vehicles & he always comes professional! I recommend this place to anyone for car service needs! They go above and beyond. Mind you Marissa Who works the main desk is very communicative and makes sure to keep me posted about my vehicles status. Shes very seeet & they have an amazing team! read more

Took my car here to see if they could repair underneath. They showed me what needed to be done and recommended a body shop to do the work. They were friendly and I appreciated their honest input. read more

Service was good employees are very polite and considerate. They don't just tell you things are going on with your vehicle they show you where the problem is. I've brought my last 5 cars here and trust their expertise. read more

This auto repair shop is fantastic! I just moved to the area recently and didn't know a shop I could trust and I drive a lot for work. Long story short, my brakes (pads and rotors) needed replacing. Not Only did they take only an hour (other places have kept my car for HOURS), but they were courteous, and gave me a discount since the person who referred me was in law enforcement. I highly recommend for anything small and big. Thank you! read more

I recently got my girlfriend's brakes and rotors done and I'm so glad to have done it at Perlu. The staff is knowledgeable, friendly, and above all professional. One of the hardest parts about moving to a new city is finding a reliable mechanic. We've had some "bad luck" finding a decent shop, but this place took all the guesswork out of the equation. Even though we were willing to pay above the average cost of getting the brakes and rotors done for peace of mind, we found that Perlu gave us a better quote than places that don't even come close (in terms of reviews). The work was done in a reasonable timeline and they even helped accommodate some our time constraints. Solid place, great service. Definitely going here moving forward. read more

Perlu fixed ac condenser, very satisfied with repair. I'll continue using them for any future repairs

I went in with a coolant leak and came out with an oil leak. They replaced a piece that connect the hose and the thermostat. No more coolant leak and overheating so I applaud that but soon as I go to change my oil I got puddle on the ground that I never had. Was gonna bring my BMW here but now I'm doubtful. read more

I didn't realize my car needed smog. I called smog shops near me and Perlu was the only one who answered their phone and was able to get me in right away. As soon as I got to the shop, they took my car right away and worked on it. While waiting, I had some interaction with the associates and they were friendly. I sure would be going to them again in a couple of years! read more