Avoid at all cost! They are over scheduled understaffed. Care quality is horrible. They don't care.read more

The front office staff is UNFRIENDLY! and RUDE! after 3 days…read morestill waiting on call back for a follow up appt.... the Hygienist and Dentist were great!

Worst management I've ever experienced from this chain. The front desk employees are extremely…read moreegregious with their lack of communication. I don't like my time wasted. I will not be returning to this office.

Do not go here and do not sign up for the plan. Just my advice on the matter. I have spent a lot of…read moremoney and cannot even get my teeth cleaned. Forget about the scheduling....it is a texting nightmare!

I've been bringing my daughter to this clinic for over five years, and the back office staff and…read moredoctors have always been kind, patient, and professional. Unfortunately, I will no longer be returning due to repeated issues with the front office recently, specifically with Juanita. During my last visit, I paid out of pocket because the front desk staff couldn't verify my insurance. Later, my insurance did cover the visit, and I had to obtain reimbursement on my own. When my daughter needed treatment, Juanita scheduled it a month out, saying it was because of my "insurance" despite the pain my daughter was in. Over time, my interactions with Juanita have consistently been unpleasant. She is often rude, dismissive, and lacks empathy. At our last visit, she greeted us with a smirk, did not acknowledge us properly, and seemed to recognize us only because of the prior insurance issue. She even made comments about how difficult my insurance was to work with and implied it was somehow my fault. The last conversation I had with her was particularly unprofessional -- she was confrontational, and I had to ask her multiple times to watch her tone. After years of trusting this clinic, it's very disappointing that the actions of one front office staff member have driven us to find care elsewhere. I truly hope management- Paula addresses this behavior so that other families don't experience the same disrespect.

A place that is "just for kids" refusing to see my kid because we were 10 minutes late. And the…read moresnarky tone and the way I was confronted was the icing on the cake. I use Forney Wellness for my teenager and myself and will be taking my 8 & 6 year old there as well from now on. I've generally looked over the previous appointments where I spent more times waiting than with them a dentist. Including one time I just left after waiting almost an hour after being seated. So me being ten minutes late after rounding up two kids and not being seen like it was 30 minutes or something was just the nail in the coffin.

Dr. Morgan is amazing! His team makes going to the dentist a great expierence. They are…read moreenthusiastic, patient and answer any of the kids questions. If you have anxious kids this is the place to take them. They are also punctual & fairly quick.

The whole staff is amazing, they make my kids feel comfortable every time. The doctors are…read moreexcellent, I highly recommend this dental office, they provide excellent care and service.

We just had our first appointment here with a 5 year old and a 2 year old. Both were treated to…read morepatiently and kindly. The dentist, his assistant, and receptionists were all very nice. The entire place was clean. I felt like my young children were comfortable in a time where it could've been scary. We will absolutely be back.

I have taken my kids here since their teeth erupted. Dr Kris is super patient with the lid and with…read moremom. All their staff is really polite and willing to accommodate to the patient. My children actually look forward to their dentist appointments.

I loooove this place the staff is awesome place is clean and inviting. The receptionist is just the…read morehappiest and welcoming person I have ever seen. If you live in Rockwall please go to this place and use my name as a referral Valentine. I am so serious I have been to other dentists and this is my number two after my awesome Dr. Smith in Crowley TX. Doctor Joshua Smith. https://maps.google.com/maps?rlz=1CDGOYI_enUS687US687&hl=en-US&um=1&ie=UTF-8&fb=1&gl=us&entry=s&sa=X&ftid=0x864e6960c424459d:0x27849f455b2cb3c9&gmm=CgIgAQ%3D%3D

My two children started attending this practice in Rockwall in early 2009. Big brother was 7 and…read morelittle sister was 2. Excellent care by a diligent and caring staff - the staff and attending dentist paid a lot of attention to detail. Fast forward to today - 2021 - big brother is now 19 and has gone through two orthodontia treatments - he still wears a nighttime retainer - and is 100% cavity free after attending Dr. Chou's practice during his youth. Little sister has fast forwarded to orthodontia treatment at the age of 13 and is still 100% cavity free.

The staff were friendly and educated my family on proper dental health. The doctor provided advice…read moreand resources to encourage long-lasting oral health. I appreciate the office's intimate setting, which includes activities to keep children at ease. The art and landscaping create a relaxing atmosphere in a cool environment.

Please don't have a kid get sick or the unthinkable happens the day of the appointment! They will…read morecharge you $50 even if you call as soon as they open. I guess if you have a sick kid you still have to show up to get everyone else sick.

Excellent service! We love Dr. Field. He's so great with my older son and my younger son, 14 and 6…read more He knows how to speak to children as well as the grown-ups. He has extracted teeth from both my sons, one for orthodontic purposes and the other due to baby teeth not loosening on their own. Also the office is super cute, the hygienists are top notch, and they are very careful with procedures in place to prevent the spread of infectious diseases.

I was blown away with service and care of this place. First of all, the decor and setting are…read moregreat. They are definitely here to take care of kids. As a parent, it was refreshing to have a doctor present me his office and how it works before they even checked my kids. I felt like if they wanted to connect with me as a parent before they worked on my children. Finally, Erica and Dr. Field we're awesome with my boys. They had great conversation with them and made them fell comfortable. (If someone would have been this nice to me when I was a kid, I wouldn't be afraid of the dentist like I am now. The sound of that drill makes me shiver!) my kids left the office saying how comfortable they felt and asking when we would be back! This place is great and I highly recommend it. I am glad we found a pediatric dentist here in Rockwall for our kids.

Dr Julie is amazing! You won't find a sweeter dentist for…read moreyour child. I have 4 kids who all adore her. We have been seeing her for 6 years +. All of her staff is competent, professional and very nice. Truly a rare unicorn! She has the latest technology that makes cavity not the nightmare you anticipate. The office and hygienist are all very nice and professional.

Dr. Julie has been our pediatric dentist for almost 9 years and every time she makes us feel like a…read moremillion bucks! She is so kind, engaging, cheerful and knowledgeable! Her staff are very friendly and so welcoming. It's always such a fun and pleasant experience. Our girls love her and we look forward to each appointment! Happy 20 years Dr. Julie! Cheers to many many more! We highly recommend!

I wouldn't use Nix if he was the only dentist left. He is not an orthodontist and should never have…read moreput them on anyone. I was a child and still have terrible TMS and a very off centered bite due to him. And I also don't use a dentist who let an employee get into trouble when they committed insurance fraud.

I have dental phobia - due to bad dental experiences when I was a child…read more I am VERY apprehensive about even going into a dental office. I consider myself a bad dental patient. That is - until I started going to Dr Nix. Dr Nix recommended sedation dentistry for me. It has eased my anxiety about dental offices. I would not hesitate to recommend Dr Nix to ANYONE!