1. Shoreline Pediatric Dentistry

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Rockwall, TX

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Shoreline Pediatric Dentistry

5.0 (3 reviews)

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9 years ago

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Courtin Dental  Family Dentistry & Orthodontics - Dr. Courtin and Family

Courtin Dental Family Dentistry & Orthodontics

3.4(50 reviews)
0.7 mi

We had just moved to Rockwall and were looking for a new dentist for the family. After doing some…read moreresearch on Yelp, I decided to give Courtin a try. The office is conveniently located on the I-30 frontage road with access from Ralph Hall so getting there was very easy. Everyone in the office was very friendly and helpful and my wait was less than a minute for my 9:00 am appointment. Since I was a new patient, they did a full mouth X-ray and periodontal exam. After that was complete, Mary (Courtin) introduced herself and discussed what they had discovered and a plan to keep me healthy. Together we looked at my X-rays (both new and previous X-rays obtained from my prior dentist), and discussed treatment options for areas of concern. Mary is very easy to talk to, and made me feel comfortable right away. You can tell that she has a passion for her job which is something that I feel is very important. Before doing any work, Mary's receptionist brought me a breakdown of the work that needed to be done with prices and expected insurance coverage. I've never had any medical professional do this before and was grateful to know what I could expect to be paying upfront before any work was completed. I could do everything right then, or pick the things that fit into my time constraints and budget. I had a full deep cleaning, as well as repair on a old filling, and in spite of being upside down in the chair for a bit, had no discomfort what-so-ever. Now (24 hours later) my mouth feels just fine and I'm relieved that I've found a dentist who is friendly, thorough, and professional. I can recommend Coutin without reservation to anyone looking for a good dentist in the Rockwall area, and am looking forward to a long relationship with Mary and her staff.

Steer clear of this place…read more Billing practices are questionable. Management was insanely rude. My husband and I both had awful experiences here and immediately found an alternate team. My husband had botched implant prep here with his dentist being hired and fired within the same month. When he went back for follow-up and placement with a new dentist they paired him with a provider that's out of network with our insurance (we had no idea that their team all take different insurances and they don't disclose that to you). We've called 3 times to have our claim submitted to insurance and it still hasn't been done. For myself, the cleaning tech was wonderful but then I met the dentist and he started making wild claims and recommendations about the condition of my teeth post-pregnancy. As a nurse practitioner I felt very uncomfortable by his bedside manner and sales behavior. I asked for a copy of my x-rays and the recommendations for a second opinion 4 times between phone and email and never received them. This office doesn't care about your budget, respecting your insurance policy, or adhering to a less is more/conservative approach. If you do decide to be treated here keep a close eye on your paperwork and research everything. In the mean time, I'm still working hard to get my booking deposit back (yes they make you pay $75 just to book a cleaning).

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Courtin Dental  Family Dentistry & Orthodontics - Dental Implants Rockwall, TX- Scarlett O.,
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Dental Implants Rockwall, TX- Scarlett O., Dental Assistant

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Greenhill Family Dental

Greenhill Family Dental

3.0(10 reviews)
5.8 mi

I have extreme anxiety when it comes to going to the dentist. So much so that I have been putting…read moreoff getting a tooth fixed for so long that it is now cracking off in pieces. The dentist was so kind and did not shame me for the condition of my teeth what so ever. Staff were super friendly and they have really flexible scheduling. Also, the total was half of what a dentist in Rockwall wanted to charge me for the same crown!

Greenhill Family dental in Fate…read more... Absolutely unacceptable experience! The dentist was 45 minutes late to my scheduled appointment because he was returning from lunch. When he finally arrived, he was incredibly rude and unprofessional toward his own staff, openly belittling them in front of patients. Watching someone treat their employees with such disrespect told me everything I needed to know about his character and professionalism. His behavior was so off-putting that I walked out before he ever performed an examination. But here's the kicker: He had the audacity to bill my dental insurance for an exam that NEVER took place! Not only was my time wasted, but now I have to deal with an insurance claim for services I never received. Being late is one thing. Treating your staff poorly is another. But billing insurance for an examination you never performed? That's a whole different level of unacceptable. I would NEVER recommend this dentist. Patients deserve respect, professionalism, and honest billing practices. This office failed miserably on all three counts.

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Greenhill Family Dental
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Shoreline Pediatric Dentistry - pediatric_dentists - Updated October 2026

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