I called and spoke to Ana on 3/7/2023 as I'm a new potential new client coming from Chicago. I have…read morehad a consultation in the past with another dentist but had to move so wasn't able to have the surgery, and don't know the time frame. As a courtesy I sent my insurance information to her, and for 16 days heard nothing back. Finally, 3/23/2023 I called again and spoke to Ana who in a passive aggressive way said they wouldn't call the insurance company. I finally asked for the office manager to call me back, and she did an hour later; she said once I had the consultation they would do a predetermination of cost. As a potential client why would I involve myself further in the process if you aren't able to confirm with insurance on coverage? Also, why are you as office managers and staff employed if you aren't able to facilitate new business? I called you, you literally paid nothing for this lead and I'm insured. This dentist is probably amazing but the staff in the office needs to be better.

What a wonderful team of professionals. They are working to fix Covid neglect for a paranoid…read morepatient, me, and making it a calming and successful experience. Based on my experience, my wife is now also a patient. Strongest recommendation I can give.

Dr Tanur , Susan and the entire office is 5 star ! can't say enough good things about the entire…read moreoffice I've recommended about 6 or 7 people to Dr. Tanur . I had implants with him several years and the surgery was a piece of cake . Susan is the BEST hygienist ever ! I have severe dental phobia but Susan is so warm and friendly, I feel more at ease

Went in for crown lengthening and came out with a lightened gum. The doctor told me as I was waking…read moreup from the anesthesia that they had "removed some hyperpigmentation." After coming home I realized what happened I was so upset that an important part of my smile that hold a cultural significance is completely wiped. The doctor insists that this is not an intentional lightening of my gum although they clearly said to me that they've "removed some hyperpigmentation" but also they never mentioned in my consultation that this was a possibility nor was it indicated in the consent form. I consulted with a different periodontist after the fact and after reviewing my consent form, that makes no mention of lighter gum as an outcome of a crown lengthening, they suspect that this may have been done, because to some, a lighter gum is "aesthetically preferred". Gum lightening maybe the "in thing" to do right now but I absolutely didn't consent to it. In fact I hate my results so much that I wish I never altered my original smile. I recommend anyone who wouldn't want alterations to their smile on a whim of a doctor to avoid this place.

This is a little long and I'll try and keep it as short as I can but still tell about my experience…read moreat the Great Expressions in Mesquite, Texas. In 2016, I came in because I needed to have several teeth pulled and I spoke with the female dentist there about dental implants. I wanted dental implants because I have only heard negative things about dentures. The dentist proceeded to talk me out of the implants and into dentures because they were cheaper and she promised she would make sure they would fit so I would be happy with them. I trusted that and decided to go ahead. I received my dentures approximately 6 weeks later and was happy with how they looked. They were very pretty, and they did fit well when I left that day. Unfortunately, it was near impossible to eat with them and they stretch out very quickly so you have to use more and more adhesive and/or go back in and have them tightened up. I made do though since I had already invested in them. Then in October 2021, I was out of town at my daughter in law's wedding and on the way out of the hotel, somewhere between the hotel and the car, my dentures must have fallen out of my bag because when I got home, I could not find them anywhere. They never showed up in the hotel's lost and found, so I made an appointment to get a replacement for the top denture. I came in and saw a male doctor this time and he was extremely nice and had me fixed up in no time. He ordered a new top plate and he told me it would be about 2-3 weeks before they came in. He sized my mouth at that time and I was under the impression that what I was picking up in 2-3 weeks was the actual denture. I may have misunderstood but at that time, I was certain that's what I was told. In 2 weeks, I received a call from the office that my dentures were in. That was the message I got "Your dentures are here and please make an appointment to come in to make sure they fit". I made the appointment and when I got there, the female dentist was there and told me that what they had was the wax denture and she was going to make sure they fit and then order the denture. I never saw this denture that "came in" since I had already picked out the color shade and gotten fitted. I asked to see them and was told no. Then they made the front office person come and apologize to me for misinforming me. I do not believe she misinformed me. She told me the same thing the male dentist told me and I was expecting to leave that day with my replacement dentures. The female dentist then made impressions with the putty (was this not what they were telling me had come in?) to size them and sent those off with a brand new order. The dentures she ordered took another 3-4 weeks to come in with the wax plate and then 8 weeks (I work from home so the teeth issue wasn't that critical except when I had online meetings). When they finally came in, they were huge. They look like horse's teeth and are way too big for my mouth. The other dentist had to use a child's template because of my small mouth. The color was wrong on them as well. I had ordered a bright white and they were a dingy white. I was told if I changed the color, it would be yet another 8 weeks. It was their mistake! I was not happy at all. There was no filing down the top gum of the denture and nothing other than putting them on and I was told I could leave. The gum part of the plate is too tall and makes it hard to close my mouth without looking like I have a mouthful of something. I had to pay out $400 for this top plate denture that was not what I ordered and was/is way too big for my mouth. I don't know what kind of office issues are going on there, but I was blatantly lied to about the order process and it seems the dentists were having a battle of the ego. The young lady who sits at the front window and the one who called me is not at fault and I resent the fact that she was forced to apologize for doing something she was told to do. Whatever happened to what is best for the patient? I now am going to look for a dentist who will listen to me and at least let me know if I am still a good candidate for dental implants. I just hope there is no bone loss that will require additional surgery and costs that I wouldn't have had if I'd gotten what I wanted earlier. Great Expressions advertises for dental implants, but they sure aren't behind selling them. I won't be back to Great Expressions.

I recently scheduled an appointment for dental cleaning with their Mesquite location (1515 North…read moreTown East Blvd. Ste. 215 Mesquite, TX 75150). I was not allowed to even meet with a hygenist. They took my X-rays & told me I had pressure on my teeth and needed an expensive custom night guard - I do not grind my teeth nor do I have any such issues & I asked if I could use an OTC night guard & they said their expensive custom option was much longer lived though they refused to estimate the difference or the life length of the custom option or explain why it was better. I've never had such a thing recommended. Next, Dr. Natalie Lesnikovskaya said I have advanced gingivitis based on a cursory 5 min exam. This has never come up, even a few months ago at another Great Expressions location, I was told I had no cavities & this dentist told me I had 3+ "terrible cavities we need to address today". She also told me that I needed a replacement for my 'leaky crown' - thing is, I do not have a crown. I have a filling, only one that is not white but she didn't seem to understand. They gave me multiple thousand dollar 'treatment plans' to address concerns I did not have plus a $600, 3 appointment plan to 'cure my terrible gingivitis'. As I was waiting for the dentists 'manager' to explain the possible thousands of dollars I could 'pick one option between the two' of, she asked me to sign all these forms - each listed me as the guarantor. While I was waiting (it was about 9:15 am at this stage & I'd been there since 8 am. I was able to hear other patients getting told about night guards & their gingivitis. This just felt like an outright scam. I paid my copay for this appointment while not even receiving the promised cleaning. I was called & told I will also need to pay for the non-covered dental cancer screening for $29. While receiving this screening (using a light), Dr Natalia Lesnikovskaya told me I really need to stay out of the sun because my skin looks 'bad'. I was truly taken aback by the constant unprofessionalism throughout this experience. I am worried they are scamming people. I refused to sign the papers (the 'manager' of the dentist said they were "not contracts, just agreements?" where I was listed as the guarantor) & was then told to meet her at the front desk where I paid my copay & then left. I spoke to others in the field & it seems this place is well-known already.

He is a great dentist…read more I believe he has retired. I hope he is doing well. My teeth and gums appreciated him.

I have known and used Dr Stewart for years. Gentle and compassionate. I would absolutely…read morerecommend him to friends and family

Glad I found this place. Dr Varghese and staff are amazing. From setting up appointment to…read morereminders thru text and to the follow up. The facility is well kept and clean also! I would definitely recommend this practice to anyone.

Awesome staff, friendly and corteous. Dr George has such an impeccable bedside manner when treating…read morepatient. He told me he will treat me not my dental x-ray. Thanks for the wonderful stress free experience.

Dr. Brewster and his staff are wonderful. I've been a patient for many years and have always been…read moreextremely pleased with the care I've received. He takes time to explain treatments and never makes you feel rushed. His approach is toward overall well being - in my case, providing laser treatment of chemo-related mouth sores. His staff is great as well. Very friendly and helpful every visit. I highly recommend this practice.

Terrible experience. Dr. Brewster showed his evil side. I hope my experience never gets repeated on…read moresomeone else. Just warning. I got the Dr. Jekyll and Mr. Hyde treatment from Dr. Brewester. Very unprofessional. Even the hygienist was speechless at his behavior. Never saw it coming.

I've been going there for years. I made a terrible decision. I decided to trust them for…read moreperiodontal work. They did a connective tissue graft to fix receding gums. The periodontist seemed reputable. NO ONE called me to check on me, odd, but I guess that's how they roll. But after the procedure I noticed I could see the top of my jaw for my lower gums. Honestly it looks worse than before they touched it. I called Sunnyvale smiles and was rudely told to take it up with the periodontist even though they referred me to him. He's out of another office and goes there once a month. I've left about 6 messages for the periodontist and no one has returned my call. Just use these people for cleanings and maybe Invisalign if you are feeling brave. I would take a picture of my new smile but I don't want to give anyone nightmares. The 3 stars is for the cleanings they are good at. It's the periodontist that lowered their score and the lack of care for a patient that had a procedure done at THEIR facility and recommended by them.

Ideal Dental Sunnyvale TX (part of DECA Dental Group) has been the worst dental experience I've…read moreever had. If you're considering Invisalign, orthodontics, or cosmetic dentistry in the Dallas area, stay far away unless you enjoy unnecessary stress and broken promises. My Invisalign treatment was supposed to take months but stretched into years, filled with errors. One of their rotating dentists, without my consent, decided to cut my teeth to make room for alignment. The cuts were sloppy, which future orthodontists confirmed as poorly executed but thankfully fixable. Ideal Dental constantly switched dentists, each seemingly unaware of my treatment plan. They originally sold me on a 5-year smile guarantee, including laser whitening, a retainer, and trays at the end. But when my treatment ended, they changed the policies, claiming I needed to pay more to continue. Each time I pushed back, they offered discounts as if they were doing me a favor. I was tired of fighting, and my OCD was triggered by the half-done work. When I finally accepted the situation and asked for my promised whitening and retainer, they once again tried to charge me. After pressing the issue, they admitted it should've been included. I went through the in-office whitening process and saw almost no difference. To make things worse, they ran out of gel for my trays and made me come back, only to try to charge me again. I reached out to DECA Dental Group, the BBB, and Ideal Dental directly to resolve this, but got no response. I've given Ideal Dental every chance to make things right, but they've let me down at every turn. Save yourself the hassle, time, and money--if you need more than just a cleaning, do yourself a favor and go elsewhere. Two other orthodontists said my case was a simple fix and couldn't believe the issues I'd been put through. I even found a gel on Amazon that worked better than what Ideal Dental provided. I would highly recommend trying a reputable dentist if you're in the Dallas area and need orthodontic or cosmetic work done. TL;DR: Avoid Ideal Dental Sunnyvale TX unless you're okay with broken promises, sloppy work, and paying extra for services you were told were included. Don't go here if you need more than a cleaning unless you hate yourself and want to be punished.

This team is absolutely great!…read more I walked in after having a horrible experience at a chain dentist and was very intimidated by the shape of my mouth and what I thought needed to be done but everyone put me at easy. Everything was thoroughly explained and the dentist was so gentle. She was able to do a deep cleaning and set me up with some follow up appointments. We went over cost before any procedure was done so I knew what I was looking at...which turned out to be way less than I thought it would be. I found Apricot Dental on Yelp and am so glad I did! Fellow Yelpers always steer me in the right direction! If you are dragging your feet to get your mouth taken care of, I urge you to setup an appointment. I promise you, you will be so happy you did! My entire family will be switching over to Apricot! I cannot say enough good things about this dentist office!

My visit to Dr.Randhawa's office has been the best dental experience I've had . She is very…read moreprofessional and explained everything with detail. I ended up having my whole family join her office also , which they ended up loving as well. My 9 year old sister would not stop talking about how Gentle Dr.Randhawa had been during her cleaning and treatment which included fillings ! Highly recommend her !

Very professional doctor and staff providing hygiene care for my entire household! The quality of…read morecare is superb second to none! We have a great experience every single time! We recommend this doctor and staff without any hesitation!

Had a great visit the first time was referred to a oral surgeon and scheduled my second cleaning…read morethat I can get (I get 2 a year) they do not make sure your visits are covered by your insurance or procedures if you don't check yourself you may have quite a bill!! Most others will go over visits and treatment plans ahead of time so you know what to expect be warned yall they don't care! Won't be looking out for your best interest! Called to see if they can use another billing code for exam because the second one all she did was look into my mouth and say yep it all looks good!!