Carlos and team were excellent. Friendly, professional and they care about making things look right…read moreand the customer is happy. Denise is great at communicating and follow up. She did a great job estimating the job and providing options that met our needs at a reasonable price. We are very happy not only with our new flooring but the experience with the people, which is equally important to us. Thank you.

Excellent communication, options, samples, measuring, and pricing. We have not ordered yet but very…read morehappy with the service so far. We are looking forward to doing business in the new year.

Choosing Palozzi Flooring to install vinyl planks in our master bedroom paid off nicely in a…read moretimely, affordable endeavor. Owner Anthony acknowledged our budget and presented many appealing options. Gustavo Felix and Jesus performed the multi-step process from carpet removal to custom baseboard painting. My husband commented that he was glad we hadn't attempted the project ourselves--since we're consummate DIYers--after watching the complicated process and the obvious ease of their long expertise. I appreciated Gustavo's edification on flooring types and the pros and cons of product choices between flooring contractors and Floor & Decor. Seems there's a big difference in the "Uni Click" and "Easy Click" types of planks that is not addressed in online tutorials. (He advocates the former.) We had originally decided on Floor & Decor products and merely sought installation estimates. Although we ultimately lucked out in meeting with Anthony and finding commensurately-priced products, I suggest more initial pushback to educate first-timers about quality differences and pricing. Big-box stores aren't necessarily the best choice. We are pleased with the new bedroom look and anticipate similar carpet replacement throughout the house down the road.

They are hands on and communicative, not to mention talented!! Above and beyond craft work. Can't…read moresay enough about the start to finish project!

Kitty was absolutely amazing to work with! She was extremely knowledgeable, practical and listened…read moreto my needs for my flooring. I was extremely overwhelmed going in. Kitty took a lot of time explaining my different flooring options and simplified it for me. She listened to me needs and my wants and never once made me feel dumb. I would absolutely recommend coming to Carpet Empire and working with Kitty.

Went into Carpet Empire Plus and met with Dan who directed us to the carpeting we were wanting. Set…read moreup everything and Jose came out and quickly and professionally installed our padding/carpeting in our bedroom!! Very professional and efficient. Excellent service and value. Highly recommend!!!

Hemet Flooring did an absolutely beautiful job on our flooring installation! We had a great…read moreexperience working with Ryan and his crew from start to finish. Ryan went above and beyond to help us match our existing floors. When an issue came up with the flooring order, he took the time to work with the manufacturer and even drove all the way to Cypress to exchange the material, making sure we received the correct flooring. The installation was quick and the floor looks amazing! Ryan truly cared about making sure everything was done right, and we really appreciate all of his extra effort. We highly recommend Hemet Flooring!

We needed all the carpets removed in our 2,500 SF tri-level home in Idyllwild and replaced with…read morehigh quality planks. Ryan walked the home with us, brought some excellent "Made in the USA" samples and gave us a very fair price. A week or so later, Austin and his crew arrived, had the old carpets & padding out in 3 hours and started installing the new floor. There were a couple of areas that needed tending - screws added to the subfloor in this 45 year old home - and they eliminated the issue! The new flooring was finished exactly to the schedule they gave us - and it looks fantastic! Extraordinary attention to detail, an extremely polite crew that cleaned up after themselves every day and the finished floors are absolutely stunning! NICELY DONE, GUYS!!!

Beyond all our expectations! Competent, responsive, knowledgeable. Would absolutely use them for…read moreany flooring project. Thank you Sasha!! And the referral for the tile repair, Butch is also 100% going on my referral list!! Thank you Premiere flooring and Butch!

Premier Flooring Solutions is Number One in my book. Everyone was extremely professional with a…read moregreat attitude and most importantly did the best job on our house that I could ever imagine. We have a 3000 square-foot house, the job they did turned out beautifuly. They were extremely detail oriented, Everything was perfect. I've never taken time to yelp, but these people deserve great credit. I'd recommend them in a flash. They are completely worth it. Nicole and Sasha in the office were fantastic and Butch who installed the flooring was a master at his craft with an unbelievable attitude. These people are a real pleasure!!! 6 Stars

MARIO and his team were great with my very particular floor in my home. It's not a typical floor,…read moreit's peebletech. Was incredibly dirty after 15 yrs or more of never being cleaned. Looks like new now! Very impressive. They also treated all my furniture and walls carefully and I had no damage throughout the house. I had a few areas I was hoping could be a bit cleaner and MARIO sent out his manager ISRAEL who was very nice, professional and was able to give them some luv and they look much better. Highly recommend the entire team at this business!

We hired Mario's Floor Care Services for our honed/matte limestone floors. While the initial…read morecleaning appeared satisfactory, the technical execution of the sealing process was completely deficient, and the customer service follow-up was highly unprofessional. The technicians applied Miracle Sealants 511 Impregnator while the tile and grout were still wet. When we questioned this protocol at the time of application, Mario and his crew assured us that because the 511 sealer is breathable, the moisture would evaporate through it without an issue. This claim is entirely false and contrary to the manufacturer's directions. Applying a solvent-based repellant over a saturated water barrier prevents even absorption, causing the wet grout to reject the sealer and trap moisture underneath. Several weeks post-application, our grout remains blotchy with dark, wet-looking areas. When Mario's crew returned to address the inconsistent grout, Mario became rude and combative over the phone, claiming that his crew "was not here to clean our floor"--entirely missing the point that the issue was their failure to apply the sealer correctly, not our failure to clean. Based on our experience, you may want to look elsewhere for a professional stone care company that understands manufacturer instructions and treats paying customers with basic respect. Mario, thank you for your response. Respectfully, your response is a deflection. As a co-owner of the home who paid for half of this project, I was present throughout the process and have every right to expect the job to be done correctly. Your team acknowledged my concerns and stopped working until you instructed them otherwise. You still have not addressed why you actively ignored the manufacturer's explicit instructions--and industry standards--not to apply sealer to damp stone and grout. Nor did you address your condescending treatment of a client. Your field crew was fantastic, respectful, and hard-working. This review is strictly about your poor customer communication, refusal to listen, and disregard of the manufacturer's instructions.

Excellent from start to finish. Carlos was a blessing to my project…read more -He was friendly, prompt and on time with reminders of any kind when it came to coming to my home and providing me with an estimate. Other companies and contractors flaked or tried to provide me with general estimates via texts. Not Carlos. -His estimate was clearly outlined and there was no pressure to do things a certain way. Because I was working with a budget and fluctuating ideas on baseboard and the type of floor I would select. Carlos made it easy to view and choose because everything was listed and itemized. He also was always available to me to answer questions or clarify items for me. -He didn't flinch when I asked about a seamless install and he never made me feel bad for asking questions or referring to my budget. He was always kind, understanding, and professional. -When other factors that had nothing to do with him came up, he offered to help me with referrals to other trades like plumbers, etc. -When it came time for the install, his team was prompt, thorough, and very efficient. OF ALL THE TRADES HIS TEAM WAS THE ONLY ONE TO LEAVE MY HOME BETTER THAN THEY FOUND IT. Sorry to scream on that one but it was that much of a stand out. His guys took care of everything needed to do the job and then cleaned my home and the space they were working on outside without me asking, following up, or needing to do it myself. -Finally. When it came to billing everything was simplified there too. I was able to pay by phone or online with a link. Easy breezy and MY FLOORS LOOK AMAZING. I have already referred Carlos and Wood Floor Installers Inc. He was a true blessing to me on my project.

Excellent work by the team. Professional and friendly service. Would definitely recommend.read more

Rob and his team did an excellent job on our garage floor. He communicates really well and we…read morecouldn't be happier with the end result. Highly recommend, would definitely use him on other projects.

I made an appointment with Rockin Epoxy for a phone call. I received a reply I would be called to…read moreget information for my project. No call no acknowledgment no contact. I am having the driveway resurfaced and the garage floor with epoxy. Also I will have the pool deck resurfaced by a reputable company who showed up to give an estimate. Construction for my project starts in 2 weeks. Obviously Rockin Epoxy is too busy to schedule a phone call.

José and his team were a dream to work with José is a very kind, honest man, and Juan was so…read morefriendly and hard working. I had a big job for them in laying wood-look tile and baseboards. They worked with me until I was perfectly happy with the results. They get my highest recommendation for your tile needs in the high desert.

This is the second time I have hired José from JG Specialist Installation to work on my house. The…read morefirst time he repaired my tongue and groove floor that had been badly installed. This time he tiled my fireplace wall, and I couldn't be happier with the results! José is a master craftsman, reliable, always shows up on time, his pricing is extremely fair, he's fast, but also very detail oriented. An all-around professional. I will definitely be hiring him again.