I had a wonderful experience at my OB-GYN office. Dr. Carmichael is personable, easy to talk to,…read moreand took the time to listen to my concerns and offer thoughtful suggestions. Vanna at the front desk was amazing--she greeted me with a warm smile and even offered me water while I waited. Carvina at checkout was great as well. She was patient, helpful, and assisted me with a lab issue without hesitation. Overall, I received excellent service from these ladies and truly appreciate the care they provided. Highly recommend!

One of the worst experiences ever!!!! 8am appointment arrive at 7:55am, call around 8:15am, trying…read moredoors, locked, wait on the only bench I see which is by the elevator. I called, no answer, jiggled both entrance handles, knocked, asked passersbys if they worked there. Started talking to someone else waiting then another person whose appointment is at 8:30am. The 2nd person lets me know that now the doors are open. Going in thereafter was no bueno. Attitude galore from curly q at the front desk. First you tell me I had to be in the back. The back of where exactly? The only place I saw to sit was steps away from the entrance by the elevator. My biggest pet peeve is when someone makes me feel as if I'm being dishonest when they're actually deflecting. 1) as someone who works in the medical field in customer service I would never ever not unlock the doors knowing what time people are supposed to arrive. 2) why didn't anyone answer the phone after 8am knowing there's an appointment scheduled? 3) Arguing with me and talking about me as I'm leaving is poor and abhorrent customer service behavior. 4) I don't lie unnecessarily so I told the girl to check the camera because are you really telling me I wasn't here since 7:55am when I've been waiting? 5) people tend to book early appointments to go to work after, so NO it's not ok. So now I have to wait longer than I should have to be seen and be around unfriendly staff while I wait, no thank you. I would give 0 stars if I could just based on this experience. I even filled out my online documents so I wasn't waiting unnecessarily long and for nothing. I'll find another, better managed practice to give my money to but this is not that.

Best Gyno ever. He is very open and honest. Never had a problem with any of his staff and they are…read moreall helpful. I even recommended him to friends and they love him as well.

World's greatest NP!!!! I really appreciate the personal…read morecare given every time I am seen.

if you value your health I would not choose DR. Smith as your OBGYN, she could give a FUCK. About…read moreyour well being. She doe not return phone call after 24hours like they say they do. If you ask for the Dr too return your call she still will not you can call multiple times/different days/times and still no returns. What do you have to die too get her to call then it will be too late. She didn't Read my medica file so she gave me wrong dose of medication and so on all my hair fell out. No apology or even an email from her stating she was sorry. I had to pay for her FUCK-UPS 3,500 dollars later.

This is my first pregnancy and the experience I had with this doctor office was horrible. I choose…read morethis clinic because it was closer to my house, but now I rather go somewhere else. I understand the office is closed due to COVID, but I never received a called to go to an alternative place which the answering service told me they are calling patients to give them those options. I called multiple times and spoke to the answering services because I went to the hospital twice the doctor at the hospital told me to speak to my doctor immediately, but unfortunately I can't get in contact with my doctor. The Answering service wasn't helpful at all. They inform me that the office is close and they reopen on Dec. 13th but the first week might be busy so I might not get an appointment for the first week. I told them about my trip to the ER and that I was instructed to see my doctor immediately and nothing changed. So far every other office I found wants my medical records from this office before they see me and they wont even provide that. I go on the website to make a patient portal and it won't even let you register. Overall don't go here. First time pregnancy and this is a horrific experience. Also they charged me for services that my insurance company paid for !!

****BEWARE**** I had to choose one star or Yelp wouldn't let me post the review but Zero stars…read moreshould be an option for this doctor!! Do not go to this practice!! Everyone from the receptionist, to the nurses, and doctor are ghetto, and unprofessional. They don't answer the phone, won't return phone calls, forget to unlock the door and forget to disconnect the phone systems from the answering service after returning from lunch. Every time that I call they hang up on me about three times before I actually reach someone who knows how to operate a phone, but those things are minor compared to the reason I am writing this review. I don't know where Dr. Tyndal Jones received her license but it should definitely be revoked. I have very painful and long periods and wanted info on having a hysterectomy. The doctor that I normally see advised against the hysterectomy due to my age (44) and suggested that I instead have a uterine ablation where they would remove fibroids (detected by ultrasound) which would eliminate the pain and heavy bleeding. I wanted a hysterectomy as I had been dealing with the pain for several years and the uterine ablation has a low success rate. This is where Dr. Jones and Signature Healthcare come into play-I went in last year late 2018 for a second opinion and still seeking a hysterectomy. Dr. Jones agreed with my first Dr and recommended the uterine ablation which she performed on 12/26/2018. Prior to her performing the ablation when I went to her office for pre-op she said she changed her mind and I should have my uterus removed instead. Now I'm confused and I say to her you told me a hysterectomy was not in my best interest and talked of vaginal prolapse and other conditions to convince me to only have the ablation and now 2 days before the procedure you change your mind. She then tells me that the hysterectomy is the only guarantee of no more periods . At that point I should have got my ass out of there but I was so desperate to rid myself of the painful periods I proceeded with the ablation. Afterwards she told my husband that the procedure was successful and I didn't have fibroids after all just fatty tissue. I was told the recovery time was 2-3 days but I was out of work in excruciating pain and bleeding for 6 weeks! I called the doctor several times and was advised that she had seen that happen before and although it is not normal she did not think it was necessary for me to come in. As a matter of fact when she got on the phone with me after her nurse transferred the call she had no idea who I was. She never pulled my chart and just insisted that birth control pills would help. I reminded her that due to my medical history that I could not take bc pills and she said "oh yes you have blood clots" which is incorrect. I have never had blood clots doc! Look I don't expect her to know me by voice or name- I know she has many patients but she didn't even care enough to pull my file so that she can give me the help I so desperately needed. Since the ablation I have been in more pain then ever before- back pain, pelvic pain, leg pain, side and lower stomach pain, and on top of all of that menstrual cramps! I have called her and been seen by her as well since then and each time I express the pain that I have been experiencing during my period. I asked if it was related to the procedure and if something else maybe wrong but she just shook her head no. I told her that I have difficulty walking, passing urine/ having bowel movements when my period is on, told of the side pain and that it feels as though my ovaries are going to explode still nothing from the genius doctor but a prescription for Percocet. Finally I went to a GI doctor thinking the side pain may be my pancreas or appendix and guess what their CT Scan found that my gynecologist couldn't?! Huge ovarian cysts on both ovaries?! Please ladies save yourselves do not go to this quack. Men do not let your wives endure the suffering that I have experienced over the past year. I am begging you. Now some may think this review is TMI and I don't care! My goal is to prevent this from happening to another woman! This doctor only cares about repeat customers. She gave me a failed ablation and when I was on the phone literally crying in pain 4 weeks after the procedure she asked me if I wanted to schedule a hysterectomy? Unbelievable! She then told me a few months ago that she now recommends a hysterectomy but that she will leave my ovaries- my ovaries which I now know are the source of my pain!! Stay away!!!

I transferred to this office for pellet treatment after my doctor retired. As a new patient I was…read morehopeful. The front office staff and assistants are wonderful. My 1st visit I saw Dr Cook and although she seemed a bit distracted she was very nice. I have had 4 treatments and there were issues each time. It seems even with blood work they could not get the levels right. Messages to the text service can go unanswered for days! When calling i constantly had to state and restate my issues as if no notes were taken. The last straw for me here was that I made an appointment in April for a May visit. The day before my appointment I received a phone call stating vitamins are now required to be purchased from them and it would be an additional $75!!! My appointment was literally at 8:30am the next morning! When I explained I already had the vitamins and they were NOT $75 they said the policy changed and was effective this week. But my appointment was made over a month ago under the OLD policy! I was devastated because I needed my pellets but would NOT be taken advantage of by this doctor. KNOW BEOFRE YOU GO!

I'm updating my review because I have a feeling that I was just a little bit too harsh on Dr. Cook…read more I guess, you know, I did a lot of research to find her and I expected that I would get out of my visit something at least worth the effort I put in. Now that I read my review I'm guessing my issues was more with the WellStar Cobb OBGYN (which I will never ever step foot into again) and less with Dr. Cook. I'm hoping she leaves for a better practice so that she can offer better service to her patients.

I moved to Georgia in January of this year. Was referred to a Dr. Fryman, but she wasn't…read moreavailable. Made appt with Dr. Hilton Howard. He came in and we started talking and I was very comfortable. I brought my records from Texas for him to look over. I've had pellets with him twice now. He's very friendly and kind. I see some bad reviews for the Practice here, and am very surprised. The Office Administrators at the front desk are wonderful too. I'm always seen within 10-15 minutes of my appointment time. Everyone I have come in contact with has been great. I would highly recommend Dr. Howard, and have just referred a friend at my gym to him, in fact. Thank you to all the great staff and Dr. Howard.

I have been a patient with Peachtree Women's Clinic since my daughter was born 22 years ago…read more Because of my experience with the retired Dr. Mobasser and other staff, I recommended that she become a patient. I do not recall who delivered my grandson, but my daughter and grandson were in good hands. She is now expecting my second grandchild and came in to see Dr. McDaniel. She and her fiancé were asked a VERY unprofessional and uncomfortable question. I will not say it on here, but we will be calling to file a complaint. It is a shame that you go in to be seen, expecting professionalism and humanism, only to be disrespected because you are young. They brushed it off, but this doctor needs to be dealt with.

I love this place! I highly recommend Southeast Dekalb Gyn. The staff is friendly, the care is…read moregreat, and the whole process was easy and smooth. I had a great experience and would definitely recommend them to others!

They're kind people, everyone who works in office. They make the visit quick and efficient and they…read moresympathize. The only thing is sometimes it's hard to reach them when it comes time to do your follow up call. But normally if you leave a message they get back to you asap.

The medical staff is very professional and accommodating. My son was delivered by Dr. Johnson at…read moreDekalb Medical in April. We had a wonderful experience. I highly recommend this practice for prenatal care and beyond.

I've been a patient at this office for the past 3 years, and unfortunately, my experience has been…read moreextremely frustrating and disappointing. Throughout my time here, I've been given conflicting diagnoses by different doctors, with little to no clear communication or coordination between them. Instead of feeling supported, I've felt like I've been sent in circles without real answers or a consistent treatment plan. I was also prescribed medications that I clearly expressed concerns about due to potential side effects, yet those concerns were not properly addressed. On top of that, I've been required to pay for multiple appointments just to obtain paperwork that should have been provided alongside my diagnosis. I've also paid for additional visits under the expectation of receiving treatment, medication, and documentation--none of which have been delivered. While the nurses have been kind and professional, it does not make up for the overall experience. The lack of follow-through, communication, and care has caused unnecessary mental, physical, and financial stress. I have been waiting for months for medication that was promised for a condition that significantly impacts my quality of life. My emails, portal messages, and calls have gone unanswered. At this point, I will not be returning. I cannot recommend this office to anyone seeking reliable or consistent care.

I really liked my Doctor, Djuna Jones, but when she left the practice I was not informed. As the…read moreoffice location is inconvenient for me, I am trying to transfer to a new doctor; however, I have received some disappointing customer service in achieving this goal. They are extremely difficult to get ahold of. They take a two hour lunch break from 12-2 during which there is an answering service telling you they are on break and to call back. Often, when I call back at 2:30, the answering service says the office is closed even though the office stays open until 4:30. The times I have been able to speak with a human, I am told there is only one employee at the office who can fax things and she is not in and they don't know when she will be in. They have promised me before that they will call me back and they never have. It is extremely frustrating, especially when I have been calling and faxing them for several weeks. It makes me glad I am leaving them, because if this were an urgent matter of my health, I would hope for a much more accessible office that leaves me feeling confident and taken care of rather than ignored and forgotten. I would like to add that the last time they put me on hold, I timed it, and it was more than 20 minutes!