I have no idea why this place does not have five stars. My husband and I have met with several…read moredifferent doctors at Boulder Center for Orthopedics & Spine including Dr. Master and Dr. Kramer and all have been excellent. I've had ankle surgery with Dr. Kramer and my husband has had shoulder surgery with Dr. Master. Dr. Master has also helped me with shoulder and hand problems. The doctors are knowledgeable, trustworthy, caring and listen to all questions and concerns. We highly recommend this company! My husband and I have also had a very positive experience with the physical therapists at Boulder Center for Orthopedics and Spine - specifically Holly who knows her stuff!

HORRIBLE! Boulder Centre for Orthopedics & Spine is the most frustrating experience I've had with a…read moremedical practice! I came from Utah thinking CO would be as flawless. Foolish me. Before my appointment, my UT surgeon promptly emailed my knee MRI/records to ensure a proper evaluation, even calling me to confirm it was done. Awesome! Yet, during my consultation, Dr. Igolnikov and his assistant insisted they were never received. While there, I call UT, they confirm - again - with the day/time records were emailed. I'm directed to the front desk. No luck. I state I'm not leaving until they find the email (their eyes rolling), which two desk gals finally did 30min later (my eyes rolling). No apology. Just defensive excuses. Who hires these people?! Unfortunately, I still had to pay for a wasted visit. Billing department was no better. They required I prepaid for my self-pay appointment ($378). I did. Yet, a week later I received an emailed bill for $411 due. A few weeks later the same bill arrived by mail. I called billing and was told, they had overlooked my payment. The repeated administrative failures involving both medical records and billing - is unacceptable! Since they struggle with fundamentals, obviously I have no confidence in the organization and am not into "hoping" things will change at the risk of my time, money, and most importantly - my knees. I will not return.

This is an updated/new review & summary; consolidated from my initial 2 updates on this business…read more Based on the customer service I received from upper management, I have increased the stars from 1 to 3. **Issues I encountered: Upon moving into the new space on campus, I noticed an immediate downshift in customer service. Medical records weren't referenced appropriately and I had to provide the same information on each visit, front desk staff were oblivious to folks waiting to check in and overall just made the experience quite poor. I sent an email with detailed examples and feedback which made it to the executive director (more on this further down in review). I also encountered an issue when I was issued a Strasbourg sock for my plantar fasciitis, which I was being treated for during the course of 3-4 months. I knew going into the office visit that the sock was $30-$40 anywhere else, either in local retail stores or online at various retailers, and figured there would be markup for receiving this from my physician's office. Turns out there was a 460% markup on it,,,beyond what any reasonable person should expect. I had a conversation with both the DME company (who sets the price) and the physicians office (who failed to provide information on the cost of the item when it was so exorbitant). Long story short, I wasn't happy and expressed my severe disappointment with both parties. The feedback was also escalated up to the exec director at CUSM. **What I love about CUSM: Dr Ballentine and my Physical Therapist, Rhadika. They're both absolutely amazing. **Resolution Update as of 11/20/15: In both situations, I spoke with the executive director. He was very patient and thoroughly listened to my feedback. In terms of the initial issue I encountered (which was reported a couple months before the DME issue), he was very transparent and sincere in his feedback and assured me that these items would be addressed. His prompt reply back to my concerns and assurance that my concerns were valid and would be addressed were incredibly appreciated. Regarding the DME issue...I had escalated the issue up the chain at the company and only became more frustrated with their sincere lack of customer service (DJO Global). Upon sharing my feedback with CUSM, the ED phoned me back, listened to my concerns and escalated the issue to the account manager with whom they work at the company. After conversation with him, my billing issues were resolved and I am completely satisfied with the outcome. **Lesson: Anytime you are given any DME item from your physician's office, do not leave their office until they provide you with an exact cost of what you could (and likely will) be billed for that item...this will allow you to make an informed decision. Don't assume that the items they provide to patients aren't marked up exorbitantly and that you won't be taken to the cleaners. For customer service issues, politely and professionally share your concerns with management. You'd be surprised what can be done. **Bottom Line: I probably won't be returning to CUSM for future sports medicine treatment, however they made very concerted and productive efforts to resolve my issues. Take what you want from this and make your own informed decision.

YELP review for UChealth Sports clinic, Boulder CO:…read more Dr. Rachel Brakke If you are considering using this UChealth clinic, be VERY careful. I have chronic back pain. The clinic that I was using to treat the pain was not very effective. I was looking for a second opinion on the existing treatment plan, and possibly a new clinic. The doc I was assigned for this second opinion did not listen to me. She was focussed on delivering treatments. Her assistant was not professional, and ghosted me on a followup video teleconference. BEWARE!

Dr Zach Richard is the most engaging physician I have ever experienced. Grounded in reality with no…read moreBS ego...completely with you. Genuine, knowledgeable, kind with the most upbeat demeanor. Sincerely listens and communicates.

The initial exam caused nerve pain. I have herniated discs, a spinal fracture, stenosis and…read morearthritis. The positions for a-rays and testing started nerve pain that I haven't had for most of year. But they don't give medication and told me to ask my primary physician...who is not treating me for the back issues...to give me pain medication. So I was left to twist in the wind by Spine West. Needless to say I have gone elsewhere for treatment

In town for training and I had a Gout flare Sunday night. I was in extreme pain and I needed to see…read morea doctor right away to get treated. I called several places and every business was booked out for weeks. Finally I called Foot & Ankle Care and they were kind enough to listen to my story and kept the office open a few minutes late to see me. The staff was extremely friendly and empathized my pain I was feeling. I was seen right away and met Dr. Brian. He was very friendly, professional, and cut straight to the chase. He get a steroid shot, which I thought would be extremely painful based on my first experience. He actually managed to give me the shot and the pain was next to nothing... amazing. It's been 24 hours and the shot and anti-inflammatory has reduce my pain quite a bit and I can walk again at least. Thank you so much Foot & Ankle Care. You guys are awesome!

Dr. Gradisek did me a huge disservice. Surgery on my foot in the outcome was very unsatisfactory…read more He bragged that he had done work with the Chicago Bulls basketball team. I find it very hard to believe with his lack of skill. He placed a device in my foot and it backed out halfway. When I went back to him, he basically told me that there was really nothing he could do and that as long as I didn't have pain, it should be fine. You should've refunded the entire cost of my surgery and offered to redo his work. If you care about your feet, I would suggest you stay far away from this doctor.

I came to Eric with a a particularly bad case of plantar fasciitis. I had been in a boot for a…read morecouple months, and my foot/calf had partially atrophied. He worked with me for several months ~ I went from not being able to support any weight on my foot (and scared to even do so) to hiking for 5 miles straight in Boulder a week ago. Up until this injury, I hadn't experienced a physical limitation of this caliber before. It really takes a toll on not just one's physical mobility, but one's mind and spirit. The difference between where I am now and where I was a year ago is astounding. And it meant everything to have Eric on my team ~ his constant encouragement and support helped me to get through a particularly challenging period in my life. It made a world of difference to have Eric there; he was 'in it' with me. I highly recommend him to anyone who is looking for support in healing from an injury.

I had some kind of trapped nerve / spinal cord / neck issue that no one could figure out. Bob has…read morebeen slowly unwinding it with fascia release. Considering how many surgeons and doctors I saw, its really nice to find people who have a deep understanding healing. And, another big plus, the entire staff is lovely,

I was referred to Dr. James Rector at Boulder Orthopedics (BoulderCentre for Orthopedics) ten years…read moreago by another orthopedic center in the Vail Valley. As a highly active forty-four year-old rock climber and triathlete, I was diagnosed with severe osteoarthritis in my left hip. I continued to do sports at a high level; however, my pain became increasingly difficult to manage, and I eventually reached out to Dr. Rector to discuss treatment options. He recommended Birmingham Hip Resurfacing (BHR) as the best procedure for my specific condition. It was extremely important to me that my surgeon understood my post goal surgical objective was to continue with a high level of activity as quickly as practical. I communicated my objectives to Dr. Rector, and we set goals to support my intentions. In October 2009, Dr. Rector performed Birmingham Hip Resurfacing surgery on my left hip with outstanding results. I immediately experienced relief from pain, and subsequently regained full range of motion. I returned to rock climbing and competing in triathlons within a year after my surgery. Six years after my BHR, I was diagnosed with osteoarthritis in my right hip, and in September 2015 Dr. Rector performed total hip replacement surgery on my right side. Once again my pain was almost immediately relieved, and my range of motion was virtually perfect. I was climbing in the gym eight weeks after surgery, biking at ten weeks, and running pain free eight months post operatively. At one year, my physical condition has returned 100 percent, and I have no restrictions on any of my former and present activities. I highly recommend Dr. Rector and his team at BoulderCentre for Orthopedics. I found and continue to feel that Dr. Rector treated me with extreme professionalism, and obviously I have complete trust and faith in his work. He and his team are dedicated, talented individuals committed to the health and welfare of their patients. I refer to Dr. Rector as my "Hero," and the elation that I feel rock climbing, running, and biking pain free is immeasurable. Most importantly he has helped me reacquire my former quality of life! Lynn Scott, Boulder Colorado

I highly recommend Dr. Rector. He operated on my hip, doing a total hip replacement. Dr. Rector is…read morehighly professional, yet he has a warm, personal presence. He carefully listens to any concerns or questions. I recovered quickly from the surgery, and am now able to return to my active life, doing the things I enjoy. I heard my positive reviews of people who had gone to him for surgery. Now I can add my personal high recommendation for him.

A couple of years ago I threw out my shoulder while doing some woodworking in my shop. A trusted…read morefriend recommended Dr. Kyle Willets as a good choice for physical therapy and so I visited her office. Right away I felt at ease with Kyle - she's warm, kind, super knowledgeable, and clearly loves to help people. And over the next couple of months she helped my shoulder get back to 100%. It's been a couple of years since that first injury, and I still go and visit Kyle regularly as part of my body wellness program. I'm getting a little older and she helps me with aches and pains in my joints, and she gives me regular advice on how to better care for my body. Kyle has even advised me on nutrition - she knows a lot about that too. I have a goal of losing 25 pounds and she is working with me on that as well. Kyle is a lovely human being, and I'm glad to have her as a resource and as a friend. I highly recommend her.

Charlotte has been amazing helping me With my knee pain…read more.. I'm no longer thinking I will have a knee replacement in my future!

Do not go here. I had the worst experience from coldness of the doctor to asking questions and her…read moreturning her back away from me when I just want to know how to help my ankle. I have a high deductible health insurance plan so when figuring out an mri that was affordable to me she treated me like a second class citizen. The office is extremely outdated and dark. The doctors assistant is a younger woman who didn't act professional. As a 29 year old female that's saying a lot. When someone goes to the doctor and they're paying a lot of money they just want to be heard and get help. This place was just an overall bad experience and it made me upset and sad. Would not recommend UPDATE: the doctor called me and reassured me I needed surgery and tried to schedule me. I got a second opinion and the newer doctor asked me "what was she thinking?!" PT and immobilization before even thinking about surgery that most ligament injuries heal. She's just in it for the money. Stay away!!!! I suggest boulder ankle and foot clinic

IT'S A MIRACLE!!!!!!…read more I've been dealing with pain in my left knee for 30 years. It started when I was marathon training in 1988, and my knee hasn't been right since. I've been to an acupuncturist, a chiropractor, and a few other osteopathic doctors. The only thing that provided any relief were a series of steroid shots into my knee. These provided relief for an increasingly shorter period of time. The last time I had them my pain relief lasted about 3 months. For the entire 30 years of my medical treatment providers have been telling me that I have osteoarthritis, and that's what they've been treating. I visited this clinic several months ago, and they did x-rays which indicated that my problem is not osteoarthritis. The only problem is that my leg muscles are too tight! Joanne Halbrecht, the doc, manipulated my legs and determined that that's the only problem I have. She recommended I see a physical therapist, so I went to Katie Gaven at Boulder Higher Health. Katie recommended a series of stretches which I do every other day. These stretches reduced my pain by about 80%. I returned to Joanne with this report of 80% improvement. She recommended a daily regimen of glucosamine pills (a mixture of glucosamine, turmeric, etc). Since taking these my knee pain is almost non-existant. After thirty years of pain! THIS IS TRULY A MIRACLE. Bonus points: (1) The clinic sent me treatment summaries after each of my two visits. I've never had a doc do that before. I now have a record of what transpired in case I need it for whatever reason. (2) Joanne is a No-BS doc. When I asked her why my right knee, with equally tight leg muscles around it, didn't hurt, she said, "I don't know." How refreshing is that! (3) They have Sports Illustrated and free energy bars in the waiting area. (4) They send patients a satisfaction survey after the first visit. (5) Emily, who does the x-rays and information taking, is friendly, efficient, and competent. I've never been more satisfied with a medical professional than I am with Joanne and her staff. I give them my absolutely HIGHEST RECOMMENDATION!

Always a pleasure to see Dr. Dolbeare. Such a great personality. I have had several procedures…read morethought out the years with very positive outcomes. This time, a pain free knee injection

Dr. Dolbeare is the most impressive, compassionate physicians I have had the opportunity of meeting…read morein several years. He truly lives up to his excellent reputation. I would recommend him extremely highly and with no hesitation. What a breath of fresh air in the medical arena.

A couple of months ago, I visited Pace West physical therapy. My knee had been bothering me for…read moreseveral years. My hips were out of alignment causing pressure on the knee. It was painful for me to walk. My son had been helped by Pace West and told me how they had worked wonders on his problem. I was reluctant but my wife called up and made an appointment for me. Now, two months later, I walk without pain, I'm standing straighter and feel years younger. All thanks to Pace West.

I have been coming to Pace West since knee pain developed 4 or more years ago and Darcy fixed me…read moreup. They have helped me thru surgeries, rehab. Everyone is super professional and great to work with. Currently I see Trevor for dry needling, shockwave + laser therapy on problem spots. I am 60 and want to keep moving and be active into my late 80's. Their videos are extremely beneficial as well. Great office. I sent my active 21 yr old son there for rehab when he tore his achilles skiing and it was a complete tear but high up above the ski boot, unable to have surgery. Pace is the best!