AMAZING company! They don't price gouge and they do great work! Saved us over $4000 from other…read morequotes and the work has lasted and he guarantees it too! He has actually checked back in with us to be sure everything is working right! Where else can you get that kind of customer service these days?? Extremely knowledgeable! The work was done flawlessly in the quoted amount of time even after running into multiple unexpected issues he found once he got digging (literally) into it. Chris is an amazing human being who actually cares about people not just making a buck. We will trust him for ALL our future plumbing work! Do yourself a favor and give them a call and you'll find your plumber for life! Thank you so much, Chris!

I met Chris and his co-worker, when they came to my home and saw the mess of my sewer line. Pipe…read morelines that is sad to say that we have to put a lot of money to replace. Chris is very knowledgeable and explained the problem and I value his opinions. I wish there were many people like him who cares. Thank you so much Sir Chris.

Although we decided to not proceed with the sewer line replacement and to sell the house "as is",…read more we were in very impressed with the thorough A1 estimate given by C J Pedroza. He took the time to map out exactly where our buried sewer lines were located and used his camera to get a thorough understanding of the problem. (By way of comparison, we had another estimate that just stated how much it would cost for each five feet of work, with no deep inspection.) CJ's estimate was very detailed and seemed to cover every issue that we would encounter. The overall estimate price was on the lower side of the four estimates we received. Once this house sells, we will definitely recommend that the sewer work be done by A1!

A few days ago, A1 came to my property to diagnose and fix a main drainage blockage…read more They used the camera in the front of my property, and ultimately snaked my back bathroom which fixed the problem temporarily. A few days later, I have the exact issue again. When I called and told them, they said they would charge the full amount again. Clearly they did not fix the root issue, and yes I am aware I could have "clogged" it again but that is highly unlikely. Only twice in 10 years has my home had a main drainage blockage. Completely unacceptable

DO NOT USE THIS COMPANY! Half the time no one answers their main phone OR the emergency line…read more Phone's mailbox is full so you can't even leave a message. Septic alarm was going off and after several attempts finally got someone to come out. He drained the tank (so he said) and said there's a problem with the pump and they'd be sending someone out to look at it. After 24 hours the tank was full again and alarm was going off - 24 hours? I have a hard time believing a 1500 gallon tank would fill in 24 hours so essentially they charged me $505 for a service they didn't provide I believed. After a few days of trying to reach someone I finally was put in touch with the gentleman who runs the place. He said he didn't know anything about my house or situation despite him being the one who's in charge. I explained what his employee said and he said he'd figure it out and call me right back. All while my alarm continues to go off and seep sewage into my yard. I'm now a month+ past this and I'm still waiting for that call back. I called another company and while completing the job Hines was supposed to they confirmed the tank had only been partially drained, just enough to access the pump and floats. Needless to say I paid these crooks $505 that I ended up having to also pay another company to do the job correctly. DO NOT USE THIS COMPANY (If you're even able to get a hold of them).

I have utilized C.S. Hines for nearly five years now. Everytime I have called I have received same…read moreday service, their staff is knowledgeable, hard working and have always been friendly. This is what a company should be. The continue to earn my business.

So I just bought a new house and received a wonderful letter from the city stating I needed my…read moreannual backflow test done. Surprise! Stuck with old faithful Yelp and looked up backflow services. Up pops up this company. Yelp hasn't let me down yet so... yeah.. let's try it out. I called and left a message. About a day later I received a call back and it was this company. He was able to schedule an appointment in 2 days at a very reasonable price. What's great about his service is that it's fully turn-key. I handed him the letter from Chesapeake and from there he does everything. He fills it out, submits it to the city and I'm all good to go. After it was all done, he sent me a scan of what he filled out for my records. Technically, I didn't have to even be home for the whole thing. Bravo Beasley! Now that's what I call service!! Food Taste: n/a Overall Service: 5 Value of food to cost: 5 Facility: n/a Repeat customer: yes Dog Friendly: no

James Beasley is very great and offers a professional service for back flow testing for my…read morebusiness. Beginning with our first interaction, He has been polite, and timely...he shows up when he says he will and his rates are competitive and reasonable compared to many other quotes I've been given. Clear communication and customer service are very important to me when working with another company and the fact that I can call and talk directly with a person is a plus. He is able to answer any questions I have had as well.

Had a leak under kitchen sink during the holidays. As always, they came promptly and quickly fixed…read morethe problem. I've used them for years, but this is my first review! They are reasonable, courteous, knowledgeable, and efficient!

Paid over $200 an hour. The fee to just inspect and service my Apollo water heater was $289. During…read morethe inspection , a part that was functioning prior to the service, but suddenly not, cost another $250, $100 for the part and $150 for the installation of the new part.