DO NOT USE THIS COMPANY! Half the time no one answers their main phone OR the emergency line…read more Phone's mailbox is full so you can't even leave a message. Septic alarm was going off and after several attempts finally got someone to come out. He drained the tank (so he said) and said there's a problem with the pump and they'd be sending someone out to look at it. After 24 hours the tank was full again and alarm was going off - 24 hours? I have a hard time believing a 1500 gallon tank would fill in 24 hours so essentially they charged me $505 for a service they didn't provide I believed. After a few days of trying to reach someone I finally was put in touch with the gentleman who runs the place. He said he didn't know anything about my house or situation despite him being the one who's in charge. I explained what his employee said and he said he'd figure it out and call me right back. All while my alarm continues to go off and seep sewage into my yard. I'm now a month+ past this and I'm still waiting for that call back. I called another company and while completing the job Hines was supposed to they confirmed the tank had only been partially drained, just enough to access the pump and floats. Needless to say I paid these crooks $505 that I ended up having to also pay another company to do the job correctly. DO NOT USE THIS COMPANY (If you're even able to get a hold of them).

I have utilized C.S. Hines for nearly five years now. Everytime I have called I have received same…read moreday service, their staff is knowledgeable, hard working and have always been friendly. This is what a company should be. The continue to earn my business.

AMAZING company! They don't price gouge and they do great work! Saved us over $4000 from other…read morequotes and the work has lasted and he guarantees it too! He has actually checked back in with us to be sure everything is working right! Where else can you get that kind of customer service these days?? Extremely knowledgeable! The work was done flawlessly in the quoted amount of time even after running into multiple unexpected issues he found once he got digging (literally) into it. Chris is an amazing human being who actually cares about people not just making a buck. We will trust him for ALL our future plumbing work! Do yourself a favor and give them a call and you'll find your plumber for life! Thank you so much, Chris!

I met Chris and his co-worker, when they came to my home and saw the mess of my sewer line. Pipe…read morelines that is sad to say that we have to put a lot of money to replace. Chris is very knowledgeable and explained the problem and I value his opinions. I wish there were many people like him who cares. Thank you so much Sir Chris.

Have you been feeling like Uncle Ernie in Christmas Vacation? "Shitter was full!" MDM Septic is the…read moreplace to choose! Do not look any further, these are your people. Just get it done. After calling several places, speaking with numerous people, getting quotes, availability, and options for a solution, I thankfully came across Anna Prescott at MDM Septic. She was a breath of fresh air (amidst a smelly situation). From the moment Anna answered the phone I was met with courtesy, professionalism, respect, & empathy towards the issue we were having with our septic. She answered every question I had and scheduled an appointment for us the same week. I was anticipating one worker & one truck sometime between 8-10am. As a heartwarming surprise, there were 4 workers, including Brian Daniels (Project Supervisor) there before 8am and the job was done in under an hour. There is a cost associated with any service so an investment of some kind is to be expected. They aren't gonna pump your crap for free- nor should they! The price they offer is reasonable & BETTER than many other companies in the surrounding areas, yet the level of professionalism and value this team provides is unparalleled in the industry. From start to finish Anna & Brian are ready & willing to make sure the "crappy" jobs are handled & handled with the utmost care. I cannot thank or recommend this sister/brother team enough. You'll appreciate them as much as me and my family do. I'm sure of it. Call them.

Excellent service! Prompt, respectful! Took 1 day from my calling to get the service we needed!read more

I called early on a Saturday morning, in more of a panic than was necessary. The folks at Hogge…read morewere very understanding and we discussed the best time for them to check the problem. Unfortunately the message got lost. Problem has been fixed, but I will definitely call them the next time we need help.

From the owner: In 1989, my grand father Gayle Hogge started Hogge’s Septic Tank Service LLC. I’m proud to…read moreintroduce the Hampton Roads and Middle Peninsula communities he served to Hogge’s Plumbing and Septic Services LLC. We specialize in the repair and maintenance of Septic Systems, Residential Plumbing, and Alternative Plumbing Systems. Hogge’s Plumbing and Septic Services is the company to call for all of you plumbing and septic emergencies.

So I just bought a new house and received a wonderful letter from the city stating I needed my…read moreannual backflow test done. Surprise! Stuck with old faithful Yelp and looked up backflow services. Up pops up this company. Yelp hasn't let me down yet so... yeah.. let's try it out. I called and left a message. About a day later I received a call back and it was this company. He was able to schedule an appointment in 2 days at a very reasonable price. What's great about his service is that it's fully turn-key. I handed him the letter from Chesapeake and from there he does everything. He fills it out, submits it to the city and I'm all good to go. After it was all done, he sent me a scan of what he filled out for my records. Technically, I didn't have to even be home for the whole thing. Bravo Beasley! Now that's what I call service!! Food Taste: n/a Overall Service: 5 Value of food to cost: 5 Facility: n/a Repeat customer: yes Dog Friendly: no

James Beasley is very great and offers a professional service for back flow testing for my…read morebusiness. Beginning with our first interaction, He has been polite, and timely...he shows up when he says he will and his rates are competitive and reasonable compared to many other quotes I've been given. Clear communication and customer service are very important to me when working with another company and the fact that I can call and talk directly with a person is a plus. He is able to answer any questions I have had as well.

Excellent service. Quick response time and friendly knowledgeable personnel. It would be nice if…read moreall service businesses were as professional as Wright's Septic Tank.

Since its inception five years ago, our small community of 11 homes in Virginia Beach have been…read morestruggling with malfunctions in our sewage removal station. From inadequate pumps to an inferior containment system, threats of a catastrophic septic failure constantly loomed over our homes. The only reliable constant throughout these issues was the outstanding service and support provided by Derrick and his crew at Forrest Sewer Pump Services. Forrest constantly provided reliable and forthright council on pathways forward for mitigation. Constantly monitoring our situation, we counted on them day and night to address immediate issues as they arose. Time and time again, Forrest delivered flawlessly. Ultimately, we relied on Forrest to install an entire new system capable of supporting our community's septic requirements while providing a long-term viable and sustainable solution set. Forrest conducted a complex installation professionally while mitigating the impact on the neighborhood writ large. Additionally, the installation was conducted under extremely hot weather conditions. Forrest handled the weather and installation challenges with dexterity overcoming each in order to achieve a timely and thorough project. Forrest's services are outstanding to say the least. We cannot recommend them highly enough and are indebted to them for solving a long-standing issue that endangered the health and welfare of our community. We breathe easier at night knowing that we have the full support of Forrest at our disposal.

Unfortunately the company that normally does our grease trap cleanout was too busy to come out so…read morewe called Forrest. I figured it's a pretty easy job, just actually clean out the grease trap. I was out of town that day, but our manager said the guy was there was 20 minutes max. When I got back in town I opened the grease trap and it was awful. Then I reviewed their own before and after photos and you could clearly see how bad it was in the after photo their own service guy took. I spoke to 2 different people in the office, Kim and someone else. They said they have reviewed the photos and they all agree their guy did a wonderful job. This tells me their quality bar is very low. Also, they charge much more than anyone else in this area for this job. I just wanted someone to come back out and actually do the job, but that is not going to happen. Thank you Forrest for teaching me this lesson of just waiting a few days next time to get someone that can actually do the job correctly.

Absolutely incredible service! They came out right away -- on a Saturday! The young man who helped…read moreus was polite, informative, and easy to talk to. I highly recommend this company. We'd used a different service in the past (at our old house) that actually broke our fence trying to get to the backyard, but Duck's was unbeatable -- fast, careful, and best of all, nothing was damaged in the process. Highly recommend!!

I misplaced my invoice so I called, texted and emailed this retard to get a copy. All I hear is…read morecrickets from dude. Do not recommend, very unprofessional. I now have to get my tank pumped a second time costing me an additional 300 dollars. Thanks ducks, you suck!!!!!

We had septic drainage issues. Had another company do some work that we felt was not completed. We…read morecalled Brown and found out the previous company did a shoddy job and the same problem would eventually pop up again. They spent six hours and completely restored our system. All of workers were polite and careful around my flower beds. We got a call to tell us when they were coming. THEY ARE AWESOME!

Had an appointment scheduled and they did not show up. When I reached out to find out why they…read morehadn't shown up no one answered the phone. Left several messages and no response!!! Will not recommend because of poor customer service!