Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

My father took his 1966 Chevy truck to Mazzo Automotive to restore his truck. The truck was taken…read morein 2017. All these years and nothing was completed. Instead my father received his truck in pieces and shattered windows in July 2025. Please keep in mind that the truck was not given to Mazzo Automotive destroyed. They left the truck worse. May God lead us to justice. We will see you in court.

Took my car apart without my permission, I was asking for a quote and Rene told me to fix my "two"…read morewater pumps and oil pump it would be 1900, went to the shop to ask questions since the money is obviously not a small quantity and it all seemed so sketchy. The guy was super rude did not want to answer any questions nor help but only took my money he kept using profanity during the whole interaction. Stated if we didnt leave his shop after he was irritated by our questions that he would end up kicking us the heck out, while my car was still in there with pieces everywhere. He kicked me in the hip and beat up my family member badly. Save yourself from the worse service ever.

I was traveling with a stop over in El Paso. My new brakes were making an unusual noise…read more Richard's shop was recommended by a local. I stopped by unannounced with my concern. Richard took a test drive and confirmed the new brakes were safe and a little noise was common with the rotor and pad combination installed. He recommended I drive it for a few hundred miles and if still concerned return and he would install a quieter set of pads. He wished me well and didn't charge me for the polite advice.

To begin with said one price and then tried to double it when I got there and then on top of that…read morethey kept parts from my vehicle I had to ask for them and somehow they still kept the mid-pipe and the heat shield from the downpipe that I'm still missing today I'm not going to keep going back three times to get parts that were on my vehicle that they didn't give me back That's not how you conduct business not to mention when you're having a down pipe installed they should tell you like that's not a smart idea if you don't get it tuned there is no advice or anything we just do what you want just to get the money they don't care about your car.

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

By far the best service I've had in the 5 years since I got stationed in El Paso. Every service…read moremember is looking for a good mechanic when they get to a new duty station. These guys are Straight forward, professional and honest people. They advised me on how to do my repair, helped me with the repairs where I needed special machines and when I messed that up they fixed the car for me at a deep discount on labor. Turned my Acura into a community project and we had some laughs the whole time. By far the best mechanical support I've had at any duty station since I started my career 16 years ago.

I highly recommend Alvarez Automotive for all car repair services. The work performed was highest…read morequality and their price was very reasonable

I would like to highly recommend Juan Alvarez. Very , professional, reliable, honest & fairly…read moreprice. Juan and his staff are very knowledgeable in their profession. For me that I need my vehicle back fast like I am sure many other Juan is very fast with quality work. Me gustaría recomendar encarecidamente a Juan Álvarez. Precio muy profesional, confiable, honesto y justo. Juan y su personal están muy bien informados en su profesión. Para mí, necesito que me devuelvan el vehículo rápido, ya que estoy seguro de que muchos otros Juan son muy rápidos con un trabajo de calidad.

Northeast Tire Solution, I had a low tire, and while putting air, I noticed a nail. It was near 5…read morepm, and when I googled "Tire Shops near me," most were about to close. I chose Northeast Tire Solution because, according to google, they close at 6 pm and because of its location. When I arrived, it wasn't an establishment like "Discount Tire, Martin Tire, or Firestone," but unlike those other locations, they immediately took care of my tire, and I was out of there in approx 30 minutes. They speak both English and Spanish and accept cash and credit cards. They also explained that their schedule might not reflect so, but they usually close around 8 pm. (10 am to approximately 8 pm)

I found these guys online and they are great! I've been to a few places in the northeast, but am…read moretired of getting the run around. I have been quoted 800.00 to fix my a/c, but they found the leak, fixed it and the total was 62.00. They gave me options for repair and there is no wait. He told me to bring it in and I was out within the hour. I have found a new mechanic.

not sure if it's called Raymond auto shop now but if you are going for a wrap or any body work here…read moreDONT COME !!! they are scammers they will not work on car or they will use your car YOU HAVE BEEN WARNED BRING IT AT YOUR OWN RISK AGAIN DONT COME HERE ! This is a little summery to a big mess I dropped of car and lets just say it stood there 3 weeks no updated no nothing till I put a stop to it and was like ima go see my car unexpectedly let's just say they didn't know it had a tracker and was not at the body shop I had originally dropped it off at and did. Not notify me they were moving my car or using it I should say !!!!

Unprofessional, rude, go somewhere else!…read more Called to ASK what precautions they are doing for covid and was told they do sanitizer and masks. When I arrived I noticed no employees had masks at all, I told them I had called and asked about masks. When I confirmed I had called I was then told "we don't serve people like you". Very unprofessional, then the employee proceeds to give me a hard time. If you have any concerns with coronavirus or your health or safety this is CLEARLY not the place to go!

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.

I had my radiator hose installed incorrectly and clamped incorrectly, and if I would have not been…read morevigilant on checking my fluids I would have had serious engine problems.I was advised that mobile mechanic are over priced and will tell you something else is wrong, when it's not.take heed people.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .