Leonard came out after 3 companies couldn't fix my connection with my Hikvision system. He was very…read moreprofessional and very knowledgeable about the devices and how to service them. Very happy with the service

Our technician was great. We had a quick turnaround and very informational session on how to run…read moreeverything. I will definitely recommend Metropolitan Security & Surveillance to our friends and family.

Great people, priced well, and quick to respond, they made this process super easy and painless -…read morevery appreciated!

The N & D Security team (Sally, Perry, Darren, John, and David) is incredible. From my first phone…read morecall with Sally and Perry to the installation with Darren, John, and David, the experience could not have been more seamless. Initial Communication: Before settling on N & D for my home security system, I did tons of research, including research into all the big home security companies. Unlike other companies, N & D Security does not lock you into a long-term contract, nor did they try to upsell me on products and services that were beyond the scope of my needs. Rather, Perry readily identified what would likely make sense for my home, asked incisive and poignant questions about my home security needs, and carefully listened to and thoughtfully answered all my questions. He then diligently followed up with a recommended package for my home. Perry's attention to detail, follow-up communications, and responsiveness was impeccable. And I was all the more impressed given the fact that N & D is a small team that essentially operates as a family-owned business. Installation: The installation could not have been more seamless. John, Darren, and David arrived promptly. They installed the security system and had me up and running in little to no time. I was thoroughly impressed by the service--the N & D team went above and beyond anything I could have expected. For example, in addition to setting up my home security system, Darren helped set up our doorbell camera and even attempted to help install smart locks throughout my home. Upon the immediate completion of the installation, John carefully explained how the system operates, patiently answered all my questions, and even gave me his personal number in the event I had any additional questions. After Installation: After completing the installation, Perry checked in again to ensure that all our needs were handled and that our system was up and running. In addition, the N & D team was incredibly diligent in completing additional follow up work I had requested. In sum, if you are looking for a top-notch home security system, N & D is a no brainer. They are a pleasure to work with and I can genuinely say that choosing them for our home security needs was one of the easiest decisions I've made.

The service was quick, professional, and reasonably priced for the scope of work. The owner was…read morehighly communicative and we work together to finalize the project details without issues. The work was completed in a timely manner, and they did an excellent job of keeping things tidy and cleaning up after themselves when done. If I ever end up needing residential networking installed at another local location, they will be the first folks that I call.

Trebor Tech did an incredible job installing a server rack and running six network drops throughout…read moremy three-story home. From start to finish, they were professional, punctual, and clearly took pride in their work. What really set them apart from the other four companies I got quotes from was their attention to detail -- they not only ran all the cabling cleanly, but also repaired and painted the drywall afterward, leaving everything spotless. My home posed some challenges since there's no traditional attic access, but they found a smart solution by cutting a discreet access point and installing a clean, removable panel that looks like part of the original design. They even went above and beyond by installing a drop-down TV mount in my living room since my fireplace mantel sits too high for comfortable viewing. The entire experience exceeded expectations, and I wouldn't hesitate to hire Trebor Tech again or recommend them to anyone looking for quality network or low-voltage work.

This is a long overdue review for a company and people that deserve more than 5 stars…read more I had cameras (2 doorbell cameras and 1 fixed camera) installed at my home about a year ago. Chris and Rose came out to do the install and did a wonderful job. They hid the wires well and made sure everything was in good working order prior to leaving. (They even stopped work to help look for the cat that we thought escaped while the door was open.) They answered all the questions I had after installation and helped to resolve issues with video quality and connectivity. About 4 months after installation one of the doorbell cameras malfunctioned and caught fire. I emailed Chris and Rose about what happened. They came that same evening to help secure the door since the fire department ripped out the door frame to stop by fire. They didn't stop there. Chris and Rose figured out what happened and went back to the manufacturer. They were able to get the manufacturer to exchange the doorbell cameras for an updated version. When they came back to replace the doorbell cameras they found replacing the one that malfunctioned would no longer be the best option because of the addition of a storm door. Chris and Rose suggested a fixed camera instead. Chris came back a 3rd time to install the fixed camera. There was no hesitation or complaints from them about having to come out a 3rd time. It's now about 8 months later and things are working well. I know if I ever had additional questions or issues, Chris and Rose wouldn't hesitate to address them.

I just got my car door repaired and these are the nicest people. They are prompt and easy to work…read morewith. They repaired my door in no time.

When i call on the phone Chelsea was very professional and she had excellent customer service. Ted…read moreand Max came out and did a fantastic job on installation of my new alarm system. Both gentlemen were thorough with explaining the process and how to operate the system. I highly recommend Petibon Alarm.

Wonderful security company. Max was professional, knowledgeable and a pleasure to have in our home…read more Chelsea thoroughly checked the history of our system before making our appointment so Max could quickly make the adjustments our system needed. We've always felt secure with our Petitbon alarm system.

Patrick installed my Lorex NVR with bullet cameras, installed a new wired doorbell (where no wiring…read moreexisted previously), and some WIFI floodlight cameras. The first thing of note was how good Patrick's quote was when he sent it to me. His pricing was fair, and his detail and thorough approach to making a proposal were top notch. Everything was in it...including diagrams and photos. He does a complete breakdown of labor and hardware costs so you can tell what you are getting for your money. If, like me, you are providing the cameras or NVR, he helps you understand where your part ends and his begins. He also was very quick to get back to me and keep in contact as I was making my decision between him an other vendors. In the end, obviously I went with Patrick...and his price was not the lowest in fact. His professionalism was what tilted me in his direction. We made a few adjustments to the proposal so by the time he came in, there were almost no details left to work out. That is always a good sign. I'm very glad I made that decision. Hey and Indy did a great job taking care of our home as they worked. The camera's went up and they look as they they were originally a part of the house design. The doorbell also looks original. I would absolutely work with Patrick again and most likely I will.

Recently I was having internet issues, and Patrick was able to evaluate my service and connect me…read morewith better products to make sure I was able to keep working remotely. Their service was affordable and of good quality. I needed them to update my internet, and they definitely delivered!

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

We have worked with Kevin for almost 20 years. He knows audio visual, TV, stereo, WiFi, home…read morenetworks, etc. Most importantly, he is incredibly client-oriented and responsive. He loves to create great home theaters, Sonos systems, etc. that are easy to use, and rock!

From the owner: Phone calls ONLY please. My family-owned business is pleased to offer an assortment of electronic…read moreproducts and services. From TVs and Audio Systems to Complete Home Theater and Multi-Room Sound Systems. New builds, remodels or replacement of your old equipment with the latest technology. I can design, sell, install, program and train you on how to use your new systems. With over 30 years in the business, I have the experience to help you with whatever you may need. And when you become my Client, you will get my mobile number and you can call me anytime 24/7 and unless it is impossible, I actually answer the phone - eager to help. When you call my office for your initial consultation at the posted phone number, please leave a detailed message and I will call you back as soon as I get a break in the action and we'll set something up.