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    Performance Ford of Moab

    3.0 (10 reviews)
    Closed 8:00 am - 4:00 pm

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    Cyndi S.

    Elvin and his team helped my young daughters and I on a Saturday to batten down our sunroof after it shattered suddenly on our way home. They were very nice, accommodating and creative about finding ways to help us out! The impromptu repair job made it all the way back to Denver without issue. Thank you Crump Reese Chevrolet!

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    1 month ago

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    8 months ago

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    8 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Grand Junction Chrysler Dodge Jeep Ram - 2018 Jeep Cherokee Trail Hawk

    Grand Junction Chrysler Dodge Jeep Ram

    (64 reviews)

    I had a very bad experience with this dealership a few years ago on a recall with my 2005 /magnum…read moreR/T my show baby! I just bought a 2025 ram 1500 a few months ago and with about 550Mi the Screen went black and the odometer was blinking. I called this place as I am in Moab Ut. and was told I could leave it in the morning with them for the day but I can"t just sit around all day. Forward 2 weeks, I am a Veteran and had just finished an open heart surgery in Grand Junction and really wanted to get this done and I was determined to find some help. I have worked in automotive shops most of my life as a Mechanic, Service writer, Service manager and other roles. I was looking around and saw Kaden at his work desk, I explained the situation and he pulled the truck right in, set me up to be a comfortable as I could be considering my circumstances and checked it out, NICE!! within 30 min. diagnosis said there was a bad screen, and the parts were ordered! I also asked them to add a brake controller as it is the only thing on the truck I wanted but did not get with it. So excellent so far, the parts are supposed to go on this week and I will update this with my results! if you need some help Kaden is your man, responsive, intelligent and helpful!!

    I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.

    Performance Ford of Moab - car_dealers - Updated May 2026

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