Superior Service. I…read morehave purchased several cars from Canyonlands Auto and without fail they offered much better trade values and if they didn't have the vehicle I wanted they found it in a timely fashion. They consistently beat the Wasatch Front and Grand Junction dealers. If you don't like to sit in car dealers and play games for hours on end give Canyonlands Auto a try, you will not be disappointed. A special shout out to the young lady who prepares the paperwork. She is efficient and pleasant so you will be on your way quickly. I do not hesitate to recommend this professional company. Recently, I had the pleasure of working with Lucas while I was looking for a very specific vehicle. To make a long story shorter, we were not able to locate the right vehicle with the right mileage anywhere. Lucas ended up helping me purchase a new truck even though he would not make any money on the deal. Canyonlands Auto is all about building relationships, not about making a quick buck. When looking for your next car, make sure you check with them. Thank you

We broke a CV axle on our Bronco while in Colorado and had to limp it into Moab where we had…read morealready reserved a hotel for three nights. I was able to order the new part from the local Ford dealership and got it the next day. The dealership was not able to fit me in for several weeks which just would not work since I was on vacation. I called around and finally found Westauto Repair in Moab and they not only squeezed me in but the owner went above and beyond by dropping me off and picking me up from the Hotel while they installed the new parts in less than 2 hours! The Ford dealership said it would be a 3 1/2 to 4 hour job. So they fixed it in half the time and saved me several hundred dollars in labor charges! I was able to take my Bronco off roading and enjoy the whole reason we came to Moab all because of the kindness and great work of Mr West and his son who went above and beyond

I sustained trail damage to my Jeep on a trip to Moab. West Auto fit me in and had my Jeep quickly…read morediagnosed and repaired. Honest, competent and fair mechanics. I paid them more than they asked for because their work deserved it. Crazy, right?!

We were pulling a large boat from Oregon to Texas when the change oil light came on in our truck…read more We were rolling through Moab and noticed the nice clean shop off of the main road. The crew was exceedingly friendly and even let us bring our dog into the waiting area to get him out of the heat. Not only were they were quick and efficient with the oil change...we showed up just before closing and they stayed to get it done instead of asking us to return in the morning. Overall excellent service.

Slick Rock Auto Spa, wonderful staff and excellent service. I had them work on my pickup, and had a…read moreminor thing that bothered me. It wasn't something that affected my truck, just I didn't like it (ocd with symmetrics). Bob didn't say anything or complain he just said ok. They pulled in the back. And began to look at how to fix the issue I had, with no scheduled appointment. In about twenty minutes,they had the problem resolved free of charge. I am pleased with the outcome. Thank you Slick Rock Auto Spa

Came here with a friend looking for a part for his car. The young man at the front desk was…read morefriendly and allowed us to enter the yard without paying the $3 per person fee that was mentioned on signs around the business. My friend and I quickly picked the part we needed out of an old Golf. Upon entering the building, the owner sternly said he wanted $30 for a piece of plastic that could be bought new for around $20-25. After a short attempt to bargain with the owner, he made rude remarks and didn't budge from his price. Needless to say my friend and I left without the part. My friend and I had visited two other salvage yards and were treated far better at both. Customer service is very inconsistent and prices are ridiculous. WILL NEVER RETURN TO THIS "BUSINESS".

I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.

We called on Monday with the error code and VIN number, explaining that we were going to be driving…read morethrough from Moab on our way to Minnesota. They got us in at 9 am on Thursday. Apparently they felt the need to run diagnostics themselves before ordering the part, stranding us in Grand Junction overnight with no mode of transportation and no prior warning. I called and asked to speak to the service manager, Austin, but instead got a call back from Dana. He was not willing to discuss any options or compensate us for the additional 24 hours we were going to have to spend in Grand Junction. I called back again to tell them that we were going to pick up the truck, and I was told it would take 30 minutes to "get it ready". I told them I expected it ready immediately and was met with a dial tone. When we got there to pick up the vehicle, they did call RAM, who said they would reimburse us the hotel cost and one meal. If your RAM/Jeep breaks down in Moab, take it to any other dealership or be prepared to stay days in Grand Junction. The only positive note is the shuttle driver, she went above and beyond.

I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today