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    Discovery Auto Group

    4.3 (18 reviews)
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    Great people to work with. Love the white Hummer H2. Made a quick deal and was on the road home. Thank you guys for everything! -Kristin

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    Review Highlights - Discovery Auto Group

    We had the pleasure of working with Chris Haugen and Lacie Christensen who were pleasant, knowledgeable and personable.

    Mentioned in 2 reviews

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    Western Slope Toyota

    Western Slope Toyota

    2.8
    (84 reviews)

    I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

    After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

    Modern Classic Motors

    Modern Classic Motors

    2.5
    (53 reviews)

    Chandler was amazing and I would suggest any of my family or friends to go to him!! Modern classic…read moremotors really did a outstanding job.

    I apologize for the length of this but if you live in Grand Junction and are thinking of purchasing…read morea vehicle, you are going to want to read this. My wife and I purchased a 2019 Ram 3500 from Modern Classic Motors after selling our home to travel the country full-time in the fifth-wheel RV we had just purchased from them. After buying our RV, they directed us to their automotive dealership to purchase a truck capable of towing it. Before the purchase, we specifically explained exactly how this truck would be used. They had just sold us the RV, knew we planned to travel the country full-time, and knew we would periodically return home to help care for our parents, who are both in their late 70s. During the sales process, we were told the truck only needed relatively minor repairs, new tires, a new windshield, spark plugs, and other small items. At no point before signing were we told the engine required complete replacement or had suffered catastrophic damage. About one week after signing, but before we ever took possession, we were suddenly informed the truck needed a complete engine replacement because, as we were told, the "whole engine was severely damaged." We immediately asked to unwind the deal. Modern Classic Motors refused, assuring us everything would be taken care of, the truck "wouldn't give us problems for years," they had "spent money making this vehicle amazing for us," and that we "should be grateful." More than a month later we were told the truck was ready. The moment it pulled up, there was an obvious knocking noise coming from the engine. We questioned dealership staff before leaving and were told that was simply "how a 3500 sounds." Relying on those representations, we accepted delivery. Approximately 800 miles later, while towing our fifth-wheel RV through Oregon, the truck suffered major mechanical failure. Two independent repair facilities identified rod knock almost immediately without even opening the hood and were shocked we had made it that far towing a 15,000-pound RV. We later learned the truck contained a 2018 engine rather than the 2019 engine we believed we were purchasing, complicating repairs because ordered parts were incompatible and significantly reducing the truck's value. For months I repeatedly requested Modern Classic Motors' final repair order documenting the work they performed before delivering the truck. They refused to provide it until I ultimately had to pretend to be a mechanic working on the truck. Ironically, the repair order documented unresolved mechanical and safety concerns and stated the truck needed to return for additional repairs. More than $20,000 in additional repairs have since been approved, with additional known repairs still remaining nearly a year later. We were stranded for approximately eight months, have continued making loan and insurance payments on a truck we could not use, and have incurred towing, repair, transportation, diagnostic, and countless other expenses. Because the truck remained unusable, my wife's travel healthcare contract ended because we could not relocate, and I lost what would have been a life-changing employment opportunity. Throughout this entire process we tried to resolve this professionally and privately. On one recorded phone call, owner Trish stated that "this never should have happened" and that her salesperson "never should have said what they said." At another point she told us she would help us in any way possible and make sure we didn't have to pay for these repairs. Unfortunately, neither promise came to fruition. Modern Classic Motors knew exactly how this truck would be used before they sold it to us. They knew we had just purchased our fifth-wheel from them, knew we had sold our home, and knew this truck would be towing not only our RV, but our entire life. After nearly a year, we have formally served Modern Classic Motors with a settlement demand and are preparing to pursue litigation if a fair resolution cannot be reached. If you're considering purchasing a vehicle from Modern Classic Motors, our advice is simple: dont. But if you do, have every vehicle independently inspected before purchasing, request every repair record in writing, and never rely solely on verbal representations. Our family has paid an enormous financial and personal price for trusting what we were told. Based on our experience, we cannot recommend doing business with Modern Classic Motors.

    Grand Junction Chrysler Dodge Jeep Ram

    Grand Junction Chrysler Dodge Jeep Ram

    2.3
    (64 reviews)

    The Great: Zack was my service advisor and he gets 6 stars. Everything about my interaction with…read morehim was stellar. From the time I checked in, he was sincerely apologetic that it took a bit longer than he would have hoped to get me checked in due to the long line, and looked up a couple of recalls on my truck that he scheduled to get taken care of on the same visit. I was able to follow up with him during the day via e-mail which he responded to within minutes, and was always very polite and professional. I found some paint on my bumper after I picked it up, took a picture and sent it to him because I thought they did it. He was ON TOP OF THINGS. He went immediately to his manager and got the images from my arrival and emailed them to me. Turns out it was there when I got there, and he was very nice about it. After some investigation, we discovered the source of the paint and the culprit who was a family member. Bottom line: he was right, I was wrong - but there was no gloating or blame - just an honest desire to do the right thing. I did have to come back once to get a key reprogrammed due to an install issue and Zack got me right in, did the programming right there and then and didn't make me wait or try to charge me again (I was dreading the fight given the typical dealer experience). Also good: The shuttle driver was very polite and nice - even though virtually every one of her passengers was complaining about the wait and the cost - she just kept a smile on her face and drove us around and stayed very positive. The Not so great: 2 stars The wait for the shuttle was long -- 90 minutes. They should have more shuttles on busy days. 1 star: The prices were outrageous for dealer only parts. Hard to build brand loyalty when you know you're going to get taken advantage of the day the warranty expires by the dealer and the manufacturer. I could have bought these parts online for 20% of what I paid, except that only the dealer or mechanics who have very expensive scanners can program the parts. The computers literally lock most mechanics out of doing the repair. If not for the professionalism and friendliess of Zack, I probably wouldn't have written a review - I'd just have gone home feeling taken advantage of by Mopar and the dealer, but the quality of his service really made me feel better about what I felt like was way too much money for what got done.

    So what can I say about this experience at this dealership. Let me start off by saying, I have been…read morebuying Chrysler since the Chrysler New Yorker. I have always been a huge supporter of Chrysler. After retiring from the US Army and finishing my last deployment I decided it was time to trade my only Ford vehicle I have owned in for a Tungsten 2026 Ram. That's where the stress and anxiety started. My saleswomen was great but her management team will destroy her career if she stays at this place. EVERY member of the management team are some of the biggest liars I have ever met in my life. This is coming from an officer in the US Army that has spent a good time around our political system. If you know the lies that comes from politicians, I can assure you the management team here is worse so here is a list: - they processed paperwork for a vehicle that had a manufacture stop sell and then told us there was not fix, so that fell thru. - I found the same vehicle in 3 different places in the US, I did their jobs for them. Two of those fell thru because to this dealership you ARE NOT PRIORITY! - Then I waited 3 weeks with them going back and forth about a truck in Kentucky, that was exactly the same as the one I had a stop sell on. - They ordered a completely different truck than the Kentucky truck and tried to pass it off as the Kentucky truck. - They tried to sell me a more expensive truck (now with taxes over 105k MSRP) and with less options as the original. -Then the general manager, who is a waste of space and has ZERO conflict resolution skills, as me what I wanted to do and had zero clue how to fix a problem they created. -They wasted 4 days of my time, lost jobs and customers for myself, all so they could play games with me for a vehicle over 100k. I have loved Chrysler since I was a small child and even when deployed to various countries over my 20+ years of military service and in each country I made sure to buy a Chrysler branded vehicle, while still maintaining my Chryslers on the home from. They can not apologize or their negative actions and tried to pass off a more expensive truck with fewer options and thought I would not notice or even care. They would rather be "right" in their eyes then fix the problem with money off or fixing a solution they made. They treated me like I was stupid and had no clue about the world around me. I have lived in more countries than most have been to, I have more time in a combat zone, then most people own their vehicles. Seeing I was visibly upset by their "bait and switch" techniques they did nothing for the customer but ruin my credit, case more emotional and physical pain and if I'm honest if they would have owned up to their lies and their mistake I would have taken the wrong truck home if they would have dropped the price and fixed the missing options but no they were so far into their "BAIT AND SWITCH" technique they standing on their descent seemed to be their only option or even care. This is the WORST experience I have had since leaving the military and coming home finally. The lies and their mistake "bait and switch" techniques are real with this dealership and I am forever a lost and loyal customer of Chrysler.

    Discovery Auto Group - usedcardealers - Updated August 2026

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