They close earlier than they say they will. I had $150,000 cashiers check ready to buy a truck and…read morethe woman lock the door as we pulled up an hour before they closed. After driving 3 1/2 hours to buy a truck, I am very disappointed.

Their salesman, Steve Damm was great to work with. From my initial inquiry to the final paperwork…read morewith financing, the team at Fuoco Motors made my buying experience easy and stress free. Thank you to the Fuoco team!

I was on a road trip from LA to Denver with a planned stop at Grand Junction. About 140 miles…read moreout--in the middle of nowhere, in 100 degree heat--my Maintenance light came on. Then I got an alert to see a dealer like, NOW. Fortunately my trusty RAV4 got me into town. Travis and the whole amazing team at Western Slope took great care of my car. They were courteous, professional, and fast. Diane gave me a ride into town so I was still able to enjoy my stay. Then I was back on the road again, my car running like new. Thanks to everyone who was so helpful!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

Great cars just as good and reliable as anything you could find anywhere in Denver or anywhere…read moreelse. Great family owned business and the true representation of an honest mom and pop store

NO call from Simpson Auto regarding our F150 with the bad wheel bearings! I have told everyone I…read moreknow about our experience and I'll keep telling more people I am in contact with. I figured I'd at least get a call from Clarence about this issue, but it looks like he's out trying to screw someone else over and has no time to deal with this. Word of mouth advertising hurts!

I recently purchased my new (used) vehicle from MCM and I love my new ride…read more The staff was nice and helpful without being too pushy, but it is a car dealership, so some sales tricks are to be expected. The vehicle is great. It had very low miles, a lot of extras and looked brand new. I have had no problems with it at all and have no qualms about my purchase. I have only a couple comments that I feel others should know so they don't get tripped up themselves... (1) One of my biggest issues that I voiced repeatedly to my sales person and to the finance manager was that I wanted to be sure once I filled out the application that my credit report was only going to be run once, as I did NOT want a bunch of "hard inquiries" on my credit report because I was also looking to buy a house in the near future. I was assured repeatedly that the process only included the dealership running my credit once and then submitting it to the banks/lenders for their review and approval for the loan. That was not the case. Not only did my credit report get hit more than once, but a total of 8 times from different potential lenders!! Of course I didn't know about this until about a week after the purchase. That in itself really did piss me off. Be honest with your customers! Honesty is the best policy and is what keeps them coming back. (2) The sales woman I dealt with didn't know nearly as much about the vehicle as she lead me to believe. Some of it was no big deal, but the cincher for me was I asked her if the vehicle needed premium gas. She flat out said no... Again, it wasn't until a couple days later when I went to fill up my first tank of gas that I discovered that it, indeed DID take premium. Talk about a difference in the price of gas... literally and figuratively speaking. So, do I feel burned on the purchase? No. I like the vehicle, the price was fair and the staff has been nothing but nice to me during the purchase, and since, to include working with their service department for my first oil change. The give good customer service and make you feel "at home". Do I feel that there was misinformation and manipulation in the works to "make the sale"? Yes. But, unfortunately that is part of the business of used car sales. Would I return to purchase from them again. Yes... but I would arm myself with my own research and information on the vehicle and would call them out on the only one inquiry on my credit. All in all, the purchase was solid, the staff worked to get my business and has followed up several times since to check how the vehicle is doing and sent coupons for discounted services. Educate yourself in advance on what you're purchasing and all will be good. They haven't been in business for 20-something years by giving bad customer service.

Bought 2022 Ram Turbo Diesel for $50,000 cash. Wanted it to pull our new travel trailer. Within the…read moreweek I had to replace all tires because they were all mis matched and crap. 2 weeks after we had to replace all 3 fuel filters for about $350. Now we are back in the shop after 2 other 1 month in the shop for a Turbo replacement X 2. Now, AGAIN my truck is actually going back to the DODGE DEALERShip to deal with a filter problem that lit up my check engine light. Now I may get it back.......? So, NO I am not happy what so ever with sales team that sold me this truck. I should not being to bring my truck into MCM every OTHER MONTH! RICHARD M HOWDEN

Amazing experience, my salesman was Dre Herder. He got us a great deal and fought for us getting…read morethe coverage we wanted.

I wouldn't waste my time at this dealership ever again! I arrived for my 1pm appointment at…read more12:50pm, drove my car into a completely empty service bay pulling all the way to the front. As per any car dealership I have ever been to, I expected to be greeted by a service writer. Did not happen, waited 2 minutes before going inside to only see 1 service writer with another customer, I presumed. I stood inside for 8 minutes listening to these 2 people talk about fishing and hiking the entire time, certainly not about her car. I went back out to my car where I waited another 3 minutes before someone came out and saw me, looking very shocked that I was there. Which makes no sense because I have an appointment. He said I didn't know you were waiting, I said apparently talking about fishing and hiking is far more important. I asked to speak with the Service Manager, I waited another 4 minutes before this happened. I told the Service Manager I had been warned about taking my car to Red Rock Honda, to only find out the hard way. His only explanation to me was his service writer was providing excellent customer service to the customer he was with. I told him talking about fishing and hiking for 8 minutes while ignoring another customer with an appointment wasn't my idea of good customer service. I left without ever having my car serviced, never to return again!

Tom Matelski was very good at his job, we did not feel pressured into buying something that we were…read morenot comfortable wit.

These people are scammers, liars. Just horrible horrible people with no morals…read more I was brutally honest before I drove there. Spoke to a gentleman for 2 or three days.Maybe even four before I drove there.Because I did not want to waste my time driving far going there. I'm gonna keep this review simple. They ran my credit days before I drove there. I begged them not to waste my time. I told them my credit score and how I am out of work for the past three months because of medical reasons. I told them I own a house though. And I told him I own a truck, but you won't want it. It's an old plow truck, plenty of service records mechanically. It's okay, but every inch of it has a dent and scratch. I begged them not to waste my time or have me drive there so again. I waited days and gave them all my info, and they ran my credit..... They kept calling schedule.The time told me, come on in. The gentleman who I speak with, and given the information.The whole time he looked at my truck, then he went to his manager, and his manager introduced himself to. Now, the guy i've been speaking with.For multiple days he disappeared, he ran away...... The manager refused to look at my folder with service records. Titles deeds to my house. You know, every single thing that I could bring in and he walked me out the door and he will refused to even look, add my folder...... They ran my credit days before I went in.They wasted my time and I begged them not to do that to me. I even said you're gonna give me gas money because I told you. I did not want to make this trip..... BUT HE SAID, DON'T WORRY, NICK, WE'LL GET YOU IN A VEHICLE.NO MATTER WHAT. MAN HE WALKED ME OUT THAT DOOR YOU WOULDN'T COMMUNICATE.HE WALKED ME OUT. I'VE MANAGED CAR RENTAL COMPANIES.I MYSELF WAS TECHNICALLY A DEALER AND HAVE MANAGED OTHER BUSINESSES.I WOULD NEVER TREAT MY CUSTOMERS LIKE THIS. BUT I'M ALSO NOT A LIAR OR A NARCISSIST.

I bought my first VW here at the Grand Junction VW. First, I love my car. It's beautiful,…read morewell-running, and drives like a champ. The VW dealership here is clean, which in this COVID 19 day and age is important. They take excellent care to make sure one feels safe here. I had my 20,000 service today and the staff was efficient, kind, and did an excellent job to make sure my car ran smooth and safe...important since I transport my family around. I recommend GJ VW for sire

Quoted $1500 to replace computer module that ran the windshield wipers. Took to a local foreign…read morecar specialist who found fuse was missing

I just turned in a leased ARIYA and leased a new 2026 Leaf! My salesman, Corddaryl McClain, was…read morevery helpful and got me on my way painlessly! My Aryia was a great car but with the extra Tesla charge adapter and the extra allowed mileage I'm expecting to have even greater experiences in the Leaf. Thanks to you Corddaryl!

Whole staff is fantastic from the sales people to finance. Made the buying experience very easy...read more