The first man we met was John Adams. He was polite and very helpful throughout our car-buying…read moreexperience. He never pushed us or hurried us. He was open and honest and it felt like he was really there to help us get the right vehicle and not just trying to make a sale. The next man was Jeremy and he was the closer. All the paperwork went through him. He was very helpful and explained everything so we could understand it. We also appreciated his fun sense of humor which made things easier. The last nicety before we left in our new vehicle was John filled the gas tank for us. He knew we lived far from Grand Junction and wanted to make sure we got home with enough gas. Thank you two for the great experience!

I bought a 2015 dodge challenger RT from them a month ago, they told me it had new breaks and…read moreeverything and that the car was completely serviced well it wasn't, my breaks completely went out going to salt lake I went in was very professional, trying to get the problem resolve, well they asked for the old parts since I had to replace them myself so I brought them to them as I did the other rear break that I did not touch or replace completely blew up, the mechanic himself said they lied to me and it was even in the notes for the car that it was done but never did, I almost killed someone a cop even followed me to the dealership, to make sure I was good well me being pissed off I was still very professional and the mechanic that was there even confirmed the problem well, the manger an maintenance manager both then refused to fix it and was trying to find any reason to avoid fixing it when I bought a warranty that should have covered it, well then the maintenance manager started screaming at me and then laid hands on me and the entire time acted like a child, DO NOT buy from them AT ALL they're horrible let them sink, there's a very good reason 80% of the sales people and workers have left them. including managers. A police report was filed and I'm also suing Them, I'd say do the same.

They close earlier than they say they will. I had $150,000 cashiers check ready to buy a truck and…read morethe woman lock the door as we pulled up an hour before they closed. After driving 3 1/2 hours to buy a truck, I am very disappointed.

Their salesman, Steve Damm was great to work with. From my initial inquiry to the final paperwork…read morewith financing, the team at Fuoco Motors made my buying experience easy and stress free. Thank you to the Fuoco team!

After months of anticipation, I got THE call this morning--my Toyota was ready for pickup. The test…read moredrive was everything I'd hoped for. The paperwork was 99% complete. I was literally two minutes from driving off the lot. Then it all fell apart. Three red flags that made me walk: - Credit Union Roadblock - The dealership refused to provide my credit union with a bill of sale before the transaction date, then immediately pressured me to switch to their financing sources. - Warranty Scare Tactic - They claimed that an extended warranty purchased from an East Coast dealership wouldn't be honored in the Western U.S. (This is false--Toyota warranties are honored nationwide.) - The Deal Breaker - They insisted I sign a mandatory arbitration agreement waiving my right to take them to court, claiming it was "required by law" to complete the sale. (Also false.) I refused. I walked away. No dream car for me today

Amy H and the parts staff at Western Slope took care of us while we were passing through from CT…read more Just friendly, professional, can-do folks. It was a quick wiper blade replacement and fluid top off. But it's the "how" as much as the what that counts, and each person we interacted with (five in total) were just really nice and professional. The garage bay was full of customers in the few minutes we were there, so they must be doing something right!

Great cars just as good and reliable as anything you could find anywhere in Denver or anywhere…read moreelse. Great family owned business and the true representation of an honest mom and pop store

NO call from Simpson Auto regarding our F150 with the bad wheel bearings! I have told everyone I…read moreknow about our experience and I'll keep telling more people I am in contact with. I figured I'd at least get a call from Clarence about this issue, but it looks like he's out trying to screw someone else over and has no time to deal with this. Word of mouth advertising hurts!

I recently purchased my new (used) vehicle from MCM and I love my new ride…read more The staff was nice and helpful without being too pushy, but it is a car dealership, so some sales tricks are to be expected. The vehicle is great. It had very low miles, a lot of extras and looked brand new. I have had no problems with it at all and have no qualms about my purchase. I have only a couple comments that I feel others should know so they don't get tripped up themselves... (1) One of my biggest issues that I voiced repeatedly to my sales person and to the finance manager was that I wanted to be sure once I filled out the application that my credit report was only going to be run once, as I did NOT want a bunch of "hard inquiries" on my credit report because I was also looking to buy a house in the near future. I was assured repeatedly that the process only included the dealership running my credit once and then submitting it to the banks/lenders for their review and approval for the loan. That was not the case. Not only did my credit report get hit more than once, but a total of 8 times from different potential lenders!! Of course I didn't know about this until about a week after the purchase. That in itself really did piss me off. Be honest with your customers! Honesty is the best policy and is what keeps them coming back. (2) The sales woman I dealt with didn't know nearly as much about the vehicle as she lead me to believe. Some of it was no big deal, but the cincher for me was I asked her if the vehicle needed premium gas. She flat out said no... Again, it wasn't until a couple days later when I went to fill up my first tank of gas that I discovered that it, indeed DID take premium. Talk about a difference in the price of gas... literally and figuratively speaking. So, do I feel burned on the purchase? No. I like the vehicle, the price was fair and the staff has been nothing but nice to me during the purchase, and since, to include working with their service department for my first oil change. The give good customer service and make you feel "at home". Do I feel that there was misinformation and manipulation in the works to "make the sale"? Yes. But, unfortunately that is part of the business of used car sales. Would I return to purchase from them again. Yes... but I would arm myself with my own research and information on the vehicle and would call them out on the only one inquiry on my credit. All in all, the purchase was solid, the staff worked to get my business and has followed up several times since to check how the vehicle is doing and sent coupons for discounted services. Educate yourself in advance on what you're purchasing and all will be good. They haven't been in business for 20-something years by giving bad customer service.

I bought a used car from here and they said that the car works great and that they inspected it in…read moretheir own garage. I bought this car as a fresh 20-year-old woman and during the buying process two grown men were pressuring me to buy and saying a bunch of meaningless jargon to confuse and stress me and they had me give them a 5-star review before I even left the lot. I asked them about a sound I was hearing and they assured me their in house mechanic took a look and it is spick and span, well about 3 months after my purchase the sound started progressively getting worse, I took it back to have them look at it and they said it seems to be the transmission but can't do anything about that unless I want a full replacement.(and quoted me about 6K-10K, which is more than half of what I paid to begin with) Long story short, this place sucks and I wouldn't recomend buying anything from them unless you want to get swindled.

Amazing experience, my salesman was Dre Herder. He got us a great deal and fought for us getting…read morethe coverage we wanted.

For the past four years I've patronized RRH for fluid and mechanically needed repairs. As a…read more"waiter" I've always been treated as a valued patron, with wait times as shared by Stan. Their service department is highly qualified and the performed tasks completed as requested. Thank you Stan for your management of my vehicle's needs!!

Tom Matelski was very good at his job, we did not feel pressured into buying something that we were…read morenot comfortable wit.

These people are scammers, liars. Just horrible horrible people with no morals…read more I was brutally honest before I drove there. Spoke to a gentleman for 2 or three days.Maybe even four before I drove there.Because I did not want to waste my time driving far going there. I'm gonna keep this review simple. They ran my credit days before I drove there. I begged them not to waste my time. I told them my credit score and how I am out of work for the past three months because of medical reasons. I told them I own a house though. And I told him I own a truck, but you won't want it. It's an old plow truck, plenty of service records mechanically. It's okay, but every inch of it has a dent and scratch. I begged them not to waste my time or have me drive there so again. I waited days and gave them all my info, and they ran my credit..... They kept calling schedule.The time told me, come on in. The gentleman who I speak with, and given the information.The whole time he looked at my truck, then he went to his manager, and his manager introduced himself to. Now, the guy i've been speaking with.For multiple days he disappeared, he ran away...... The manager refused to look at my folder with service records. Titles deeds to my house. You know, every single thing that I could bring in and he walked me out the door and he will refused to even look, add my folder...... They ran my credit days before I went in.They wasted my time and I begged them not to do that to me. I even said you're gonna give me gas money because I told you. I did not want to make this trip..... BUT HE SAID, DON'T WORRY, NICK, WE'LL GET YOU IN A VEHICLE.NO MATTER WHAT. MAN HE WALKED ME OUT THAT DOOR YOU WOULDN'T COMMUNICATE.HE WALKED ME OUT. I'VE MANAGED CAR RENTAL COMPANIES.I MYSELF WAS TECHNICALLY A DEALER AND HAVE MANAGED OTHER BUSINESSES.I WOULD NEVER TREAT MY CUSTOMERS LIKE THIS. BUT I'M ALSO NOT A LIAR OR A NARCISSIST.

Thank you Cole with the service dept for helping me and my family get back on the road…read more My vw cc broke down on our trip back to Cali. Hands down 10/10 financings and service. They treat you like family. Shout out also to sales for taking the time to show me cars to purchase at an affordable price. Thank you so much.

Wanted to go over numbers for financing this vehicle. Was told by staff that unless I am serious…read moreabout going forward, that it is store policy, that they cant give me numbers for months quite. I went to Kia, Honda, Subaru and other dealerships and they were able to go over what my monthly payment would be. I find that really strange? Am i wrong? Is that normal?

Whole staff is fantastic from the sales people to finance. Made the buying experience very easy...read more

I had such a great experience buying my 2025 Nissan Rock Creek Pathfinder! My salesman, Joey Bentz,…read morewas such a pleasure to work with. I appreciated his no pressure, but informative approach. I feel I got a fair deal on my trade in and on my new vehicle. I've reached out to Joey on several occasions after the sale was finalized. His respectful demeanor and prompt response has been so refreshing! If you are looking for a vehicle, go see Joey Benz, at Red Rocks Nissan, you won't be disappointed! The whole team over there is friendly and eager to earn your business.

I had a very bad experience with this dealership a few years ago on a recall with my 2005 /magnum…read moreR/T my show baby! I just bought a 2025 ram 1500 a few months ago and with about 550Mi the Screen went black and the odometer was blinking. I called this place as I am in Moab Ut. and was told I could leave it in the morning with them for the day but I can"t just sit around all day. Forward 2 weeks, I am a Veteran and had just finished an open heart surgery in Grand Junction and really wanted to get this done and I was determined to find some help. I have worked in automotive shops most of my life as a Mechanic, Service writer, Service manager and other roles. I was looking around and saw Kaden at his work desk, I explained the situation and he pulled the truck right in, set me up to be a comfortable as I could be considering my circumstances and checked it out, NICE!! within 30 min. diagnosis said there was a bad screen, and the parts were ordered! I also asked them to add a brake controller as it is the only thing on the truck I wanted but did not get with it. So excellent so far, the parts are supposed to go on this week and I will update this with my results! if you need some help Kaden is your man, responsive, intelligent and helpful!!

I don't even know where to start as this has been a consistently bad experience across the board…read more It actually started with a recall appointment. I scheduled it, took time out of my day, brought the truck in, and only then was told they didn't even have the parts. Their service staff admitted they knew that ahead of time and just... didn't bother to notify me. They shrugged it off. When I asked how I was supposed to know when the recall could actually be done, I was tersely told to "just keep calling every few weeks." I later wrote a review about the experience and only then I was contacted by the Service Manager, who acknowledged how bad that was and promised they would prioritize my recall and keep me informed. Of course, that never happened. The only reason the recall eventually got done is because I physically stopped by again and asked a different service advisor. After that, I had additional issues with poor workmanship and a completely unprofessional parts department. Trying to resolve any of this has been just as bad. I spoke to my service advisor, who told me to contact the Service Manager (apparently handling issues internally is too much to ask). I emailed him, but there was zero response. I waited nearly a week and escalated to the General Manager. Nothing. Then I contacted the Dealer Principal, and someone from Western Slope Auto even took my info and said they'd call me back. No call. No follow-up. No response. This is on top of paying for an alignment that clearly wasn't done (fixed soon after by a competent local shop) and weeks of misinformation and poor communication from the parts department. At this point, the lack of professionalism, poor workmanship, and complete absence of customer service is actually impressive. If you value your time, your vehicle, and your money, stay away from this dealership. It's a perfect example of poor workmanship and zero customer service.