Called for an inspection of my roof in relation to a sale. Out of 3 different companies they were…read morethe only one that I wasn't talking to a random operator, seemed to know what they were talking about, and got me scheduled promptly. They inspected the roof and disproved what the inspector was citing, and found issues that the inspector had completely missed. Then they got the repairs done 2 or 3 days later. Was happy they called the inspector out on BS...and had no problems fixing the real problems for the buyer. If you appreciate working with normal human beings then these are your guys.

I've worked with Chris, the owner of New Line Roofing, on many projects over the 20+ years I've…read moreknown him. This past year, I introduced him to my In-Laws as they were in need of repairing the hail damage on two different properties in Louisville. The level of service they received and the quality of the workmanship that was done, is something they speak highly of often. We also asked Chris to install a new roof on a new home that we built this year and again we were impressed with every step of the process. In a day and age where service and quality seem to be pushed aside for profits, it was a breath of fresh air to work with an organization that put those qualities first!

Best roofing company in the Denver area. Highly recommend. Great value and did an excellent job…read morefor the entire process.

They roofed my home back in 2018 came out and did a inspection July 2023 after the hail storm…read moreindicated there was minimal damage recommended not to replace the roof. I would not hesitate in recommending these folks. They did a good job first time around on time professional made some good recommendations, second time around ... didn't try and scam me into replacing my roof

I had the pleasure of working with Justin and Lauren at Bear Brothers this past Fall. I couldn't…read morebe more impressed with their professionalism, quality of work, and customer service. From the initial consultation to the final inspection, their team was punctual, knowledgeable, and extremely thorough. They took the time to explain all the options available to me, providing honest recommendations that helped me make an informed decision. The work was completed on time and with great attention to detail. My new roof looks amazing. I'm adding a picture of it while using my drone to fly in January to check it out. I was out of town at the time of the roof installation, everything was completed and cleaned perfect. I highly recommend Bear Brothers Roofing to anyone in need of roofing services. Their dedication to quality and customer satisfaction is truly unmatched. Thank you for making this experience smooth and worry-free!" Thanks! Ryan L

Matt and Jessi can help with your roof replacement needs. We work with you and your insurance from…read morestart to finish.

Time wasted. They don't do the job in 1 spot they try and come back lots so they can make a big…read morebill that will come out of your insurance. Over priced and terrible at there jobs.

So much work left un done. like the replacement of the stairs leading to my attic after a house…read morefire. supposed to have the same size 2 windows in the attic they put in 2 different ones. including a tiny one you can even put a window fan. a broken window they broke during repair and was supposed to send someone out to fix the counter balances and window screens they took with them a year later all this is still broken or missing.

Did not complete the job they were contracted to do. Window installer came over to my house several…read moretimes without calling first. Then was mad cause he couldn't get in.

Two roofs were accomplished- 1890's cottage with steep pitch and a detached, flat roof garage which…read morehad been damaged by a fallen tree. Citywide was there within 24 hours of calling and were able to get a tarp system on the garage to keep the structure from taking on water damage. Chris Reffalt and the entire team were detail oriented, precise, excellent in making the entire process precise enough to pass inspection and our insurance's standards.

I had a great experience working with Heartland Construction Services LLC (also known as Rex…read moreRoofing & Restoration, LLC). They were able to get the job done quickly and efficiently, and they were very customer service oriented. I contacted Joe from Heartland in January of 2022 for the first time. He appeared to be very transparent, knowledgeable, and honest. The company also had the right documentation, reviews, and insurance coverage required to finish the job. I feel like they explained the process extremely well from start to finish. They were also very familiar with the process of working with insurance. The company had a few hiccups with the project, but they handled them graciously and with a strong sense of urgency. For example, there was a delay in getting started because they needed to wait for the insurance company to approve the claim. However, once they got started, they were able to complete the roof installation in a day and they got me on the schedule in only a week's time (despite the overall delays in the industry). In other words, another company may have taken a month to get the project scheduled and materials ordered. They had also got some green skid marks on the driveway from moving the OSB boards, but were out in no time to power wash and scrub the driveway clean. Don was out there on his hands and knees. To me, that is a whole new level of dedication to customer service. Another company may have just snubbed its nose at my concerns and ignored them. Don, the project manager was out several times to make sure the job was done right. He even came back days later to finish painting the inside trim around the skylight. Shannon kept me informed and always was on top of addressing any concerns or needed information. Specifically, Shannon was always quick to respond and always had the answers to my questions. She was a great advocate for me as the customer and helped to keep the project on track (despite those delays because of insurance). I really appreciate all her help in getting the job done. Joe has a lot of experience with this kind of work, and he knows that insurance companies and building departments can be tough to deal with. He was really persistent in advocating for me and trying different approaches. His expertise and problem-solving skills were greatly appreciated. Heartland was also able to upgrade my roof with high-quality class 4 shingles and their team was professional, friendly, and courteous throughout the entire project. They also went above and beyond getting the payout I deserved from my insurance company. The fight dragged on for much longer than it should have, but even the lawyers didn't care to take it on. I can only be eternally grateful for going to bat for the customer and doing what's in their best interest through and through. In short, Heartland Construction is top-notch in every way--I highly recommend them!

I thought it was weird Rex Roofing was interested in the job I initiated as a Yelp Project because…read moreI haven't seen anything remotely resembling my 1200sqft 1970 ranch house on their website or socials, and I'm in Longmont while they're based in Castle Rock. Stay far away from them if you're not in a reasonable service area. They are an insurance claim chaser company and will step all over you to get at your payout. They sent different people out to inspect and provide quotes (gutter and soffits/fascia was the scope requested). I did not ask for a roof assessment but the gutter guy thought it might be eligible for an insurance replacement, so I said sure send the guy on out and let's see what happens. That's where it got really.... interesting. My first appointment was for a Friday. I asked for a specific time so I could manage my work schedule around the inspection. A time was agreed upon. Nobody showed up. I had to initiate contact to find out that they would not be coming that day due to the time/distance. We rescheduled and on the rescheduled date, I reached out early to confirm the time and was told the inspector would be 30min late. I readjusted my work calendar and was notified it would be an additional 15min. This turned out to very much work in my favor. The inspection was very thorough and took about 1.5hr. At the conclusion of the inspection I was told they can convince the insurance company to replace the roof. They showed me what ended up being a contract, but was not presented as such explicitly by name. I was asked to sign before they revealed the "fine print" on the back page - which involved having the insurance company sign the check over to Rex Roofing rather than me (I have USAA). This didn't sit well after discussing with several people and reviewing the fine print. I voided the contract within the 72 hour grace period so I can get a second opinion, gather additional quotes, and control my own insurance payout (if that happens). Instead of responding to me to confirm they received my email (always document in writing! With time stamps!) they forwarded it to the inspector who started texting me asking to "resolve" the situation. I explained, as I had in the email, that I would be taking my insurance payout myself and I requested a "cash price" quote from them. I was then told there was no way my insurance company would approve it without the inspector present, a number of wild assumptions and insinuations were made, and I was essentially berated by text by the salesman for exercising a legal right to void the contract. I had to block his number because he would not stop texting me to mansplain how I had no idea what I was doing as a homeowner and he was the only person who could convince my insurance adjuster to cover the roof. Turns out he was right - they talked me into opening a claim, the adjuster said the roof is perfectly fine and they would replace only one portion of one downspout that had hail damage. I can't tell you how the "value" of this company compares to others because they said they would do the work "for a price agreed upon with the insurance company" without providing a scope of work or any numbers of any kind in writing - so I guess they're not really interested in much besides doing the job for as much as they can squeeze out of the insurance company. I might not have made a USAA claim myself but everyone else in my family has.

Smooth installation of roof shingles, gutters and downspouts, and great communication. Very pleased…read morewith the work performed by Gardner. They even replaced siding trim that I had angst about for years in less than 24 hours. Great company.

The August hail storm did a number on my roof and gutters, so I called Gardner based on a…read moreneighbor's recommendation. So glad I did! My project manager, Scott, was super experienced and had worked for insurance companies prior to joining Gardner. As a result of his experience, he knew exactly how to communicate differences between his company's estimate and the estimate my insurance company provided - and he worked with my insurance company directly when needed. He also worked with the gutter installer to schedule - and then reschedule when weather didn't cooperate - meeting him on-site to ensure a change I requested was handled correctly. The entire process only took two days (roof on day 1; gutters on day 2) and I wasn't even in town for any of it! Insurance claims are never fun but this one was 100% pain-free, thanks to Scott. B O T T O M L I N E : I highly recommend Gardner for a stress-free experience!

While I was selling my house back in 2018 the inspector found hail damage on my roofs…read more I had used JAM roofing on a commercial building years earlier and gave them a call. Jason and his crew at JAM replaced my entire roof within three days of calling thus meeting the buyers purchase deadline. They did a beautiful job for me. Jason helped me with the insurance claim and new Erie city building codes. They completed the job on time, I highly recommend them.

My first contact with these folks was through another roofer - my wife and I live in a 60's…read moreMid-Century home with a spray foam, and after 3 years of ownership (and subsequent leaks from hail damage) I decided to find a qualified roofer to complete some repairs. I received a quick call back from Tom at Jam Roofing...I explained that we had decided to contact our insurance company to see if they would cover a claim. Tom asked to stop by and take a look, regardless of whether we were going to pursue a full blown roof job - he was willing to take some photos and give us his opinion. As 2 other roofers quoted a fee to look at our roof, I appreciated Toms "good customer service" approach. It was Toms professional opinion that the roof was badly damaged. Fast forward to our insurance inspector - our insurance company responded that hail damage was minimal and sent us a check for $1900 to cover some cosmetic damage. I am not very familiar with the type of spray roof on our home, but it did not take a rocket scientist to see that it was damaged (and to see the leaks in our ceiling). After a discussion with Tom, he suggested that I ask for a re-inspection with an adjuster who is specifically familiar with this type of roof - and he would arrange to meet the adjuster at our home. About 4 days later, our insurance company contacted us with the news that they would total our roof and provide a very fair settlement payment. 48 hours after that I had money in hand and contacted Tom to let him know that he earned our business. We signed a contract to upgrade from our current Elastomeric spray roof to a more durable rubber roof. At the same time we chose to install an additional evaporative cooler on the roof, and Tom provided a reference for a heating/cooling company that he's coordinated work with in the past (will post about these great folks in another review). We paid a % of the total up front for material cost and in about 2 weeks we were contacted to set a start date. At the exact time I was told, up pulls a roll-off dumpster, and shortly after a bunch of trucks with material and our work crew. Over the course of the tear-off and installation, the crew worked diligently, professionally and respected our home - leaving the job site clean and clear of any debris. Weather created some small delays in completion, but as soon as the sun was shining again, the crew was on the job. Throughout the process, Tom would check in with us and review the work. He also personally completed the final bits of fit and finish. So, here is where the rubber (roof) meets the road...this was a big, expensive job and I am so satisfied with the service, communication and quality that I want to shout it from the rooftop (pun intended). Seriously, how often have you dealt with folks that call you back quickly (every time), do exactly what they say and do it in the exact time they promise to do it? That is Jam Roofing. The quality of the work, details, fit and finish are evident - we got a super high quality roof that I am confident will provide many years of protection and comfort...and we got the help we needed in facilitating an insurance claim that was favorable. Highly, highly recommended - if you need a roof repair, new roof or anything roof related - look no further. Call Jam Roofing and ask for Tom. You can thank me later!