Went to trade in my daughters vehicle, was prepared to buy brand new for her,, salesman was rude,…read morewouldn't let us talk, didn't ask what we were looking to do, talked down to us like we were stupid, not our first time buying a new car, took our trade for a ride, overheard him tell another salesman that her car was junk, and that it was making weird noises, the car had just been in their shop for a diagnoses, tech found nothing wrong with her car, got the car fax report, came back saying her car had supposedly 50,000 miles more than the odometer showed, and the last report was in a state she had never driven the car in. Wouldn't let us explain that there had to be a mistake somewhere, before unpleastries were expressed we got up and left.

It is a pleasure to work with a group where everyone is helpful and easy going. They found exactly…read morethe vehicle I was looking for and at a reasonable price. I todays fast paced and uncertain times they performed in a friendly and professional manner. So well that I purchased 2 new vehicles in 1 day. Rand Blaser

After many years of purchasing cars, trucks, and services from Go automotive, I have found them to…read morebe consistently honest, reliable, fair, and friendly. In my book, the highest praise is this: I trust them. Tom Jackson

I recently purchased a car there. The staff I dealt with were professional and easy to work with…read more My problem is with the sales manager and most likely the owners/corporate. They made a mistake on my paperwork, which cost me several thousand dollars. None of us caught it (salesman, finance or me) because they bundled the numbers into one amount. I believe this was done deliberately to keep me at the number I needed to make the purchase. In hindsight, I should have told them to pack sand and ask for my trades back (which they had already sold). All of this happened a month after I bought the car. Reading reviews of other Deacon Jones dealerships, looks like this is the norm. I even asked what they were going to do to make me feel better about the deal...even a t-shirt or keychain but was denied and told "we don't do that". I also own a Jeep I bought a from their Jeep dealership. Soon in the market for my wife a new car and will buy from another local dealer or drive somewhere else. I hate it for the local employees because they are truly helpful and caring.

I saw a very specific vehicle that checked all the boxes I was looking for. Actually I saw many of…read morethese vehicles over dozens of hours of extensive online searches over a few weeks. They were all either out of my budget, too many miles, overpriced... CarGurus led me to DeaconJones Ford in Clinton,NC to a very reasonably priced, great mileage, loaded-options vehicle, with service and title history, accident free, smoke free, you get the idea. I picked up the phone and called to inquire. I was greeted with promptness and professionalism. They immediately answered all my questions and sent me figures within a few minutes! Luby was my contact in sales and it was like talking to a family friend. True gentleman with over 40 yrs experience. I was ready to cut another block with him on the test drive. No pressure, no games, upfront pricing. I had already shopped financing options yet ended up financing through them as well with their competitive rates. Made a scenic 2hr trip down to test drive and hopefully purchase. They had all paperwork ready to go as promised, vehicle detailed, AND a full tank of gas! Again, no games! Sent me everything I asked for beforehand, and it was exactly as described over the phone and ready to go - no pushy upsells on options, etc. General Manager Thao was awesome to work with. I forgot to call my bank beforehand and let them know I was buying a vehicle, so the only delay was on me! It was the best experience I've had buying a car, and I would recommend you start here and save yourself time and headaches. They also had several vehicles that would have worked for me- and I was looking for very specific features. Top notch experience and drove away with a smile- and I never leave reviews!

Efficiency good customer service they were on time for my appointment. Nice waiting area.read more

Came here when my Scion's engine blew up on me. They went above and beyond helping me get it fixed…read more They let me know it was covered under the excessive oil consumption warranty. All I had to do was show proof of regular maintenance and it was fixed for free. Thank you to Mike in the Services Department for the help! Honest and dependable. I will recommend this place and get my services here from now on.

I drove by one day and saw a car I liked ( I had just gotten my permit)…read moreBut I was gonna get my mom to buy the car under her name I had the whole amount they wanted for the car i stopped by with my mom and we was checking the car out and the big white dude walked up to me and said I can't sell it to you I asked why and he just said bye I was ready to buy but after that I lost interest and took my business somewhere else the reason I'm just now posting this is because I drove by the dealership and saw they was closed and I'm gladly posting this

The team at D&R is amazing they all worked together to help me find the vehicle I was searching…read morefor!!!! Thanks for all your help guys and gals!!!

Beware, they write their own reviews. I bought a little…read moreHonda Civic from them a couple years ago and had nothing but problems with them. The ladies who work in the office seem nice until you sign the paperwork and drive off with the car. The transmission messed up 2 days after buying the car, it took them 3 weeks to get the car back to me, (in the meantime i purchased a second car to get to work) and after paying half of the rebuild because they don't stand behind their vehicles I added another grand to my loan. Not to mention when they gave me back the car MY HOOD LATCH WAS BROKEN! NO SURPRISE. This was January I believe* by March (hadn't owned the car 3 months!) the motor gave out at 135k and of course without a warranty the cost AGAIN was out of my pocket. All in all, the car was costing me 9k for a 2002 Civic so after 2 years I gave them back the car and said f*** that shit and f*** their company. I haven't referred anyone to them and I've proudly stopped more than a couple of people from shopping with them. You've been warned!

A 5-star experience! The team is incredibly friendly and professional. They helped me find the…read moreperfect car without any pressure. I'm happy and delighted. I highly recommend them to anyone looking for a vehicle. Thank you for the excellent service!