Went to trade in my daughters vehicle, was prepared to buy brand new for her,, salesman was rude,…read morewouldn't let us talk, didn't ask what we were looking to do, talked down to us like we were stupid, not our first time buying a new car, took our trade for a ride, overheard him tell another salesman that her car was junk, and that it was making weird noises, the car had just been in their shop for a diagnoses, tech found nothing wrong with her car, got the car fax report, came back saying her car had supposedly 50,000 miles more than the odometer showed, and the last report was in a state she had never driven the car in. Wouldn't let us explain that there had to be a mistake somewhere, before unpleastries were expressed we got up and left.

It is a pleasure to work with a group where everyone is helpful and easy going. They found exactly…read morethe vehicle I was looking for and at a reasonable price. I todays fast paced and uncertain times they performed in a friendly and professional manner. So well that I purchased 2 new vehicles in 1 day. Rand Blaser

Took my truck in to be serviced, they scratched my rim up and then lied about it. When I walked…read morearound my truck I saw the scratch. They took pictures of it and said the shop manager would contact me which he never did. I put a review in and then they said they tried to contact me which they didn't , now I look again and my review is totally gone, so I figured I would repost this.

This was my second and LAST purchase from the Performance Group in Clinton, NC. My first purchase…read moreat the Ford store was AWESOME!! This time....biggest disappointment ever. First of all the sales girl, Brittney Oates was as helpful as could be and then as the deal progressed she got more and more uncooperative. First problem was they wouldn't let me test drive a car that I was fixing to spend over $12,000 on. Secondly, the Sales girl Brittney and the General Manager, Danny Holland II, both turned out to be the biggest crooks and liars I have ever seen. The agreed to fix a couple things on the car that I was purchasing, a 2016 Kia Soul+, HOWEVER it was like pulling teeth to get them to get anything done on a timely manner. They move at their own pace up there. A TURTLE WOULD HAVE BEAT THEM AT A RACE!! Thirdly the car kept acting up mechanically and the made me pay half of the repair bill for a new starter. Still not sure if they ever put it on. Another thing was a spare tire, THERE WAS NONE!! They said they had got one and put it in the car on one of the many trips to the service dept. there at the dealership. Went to clean the car out the other day because I had enough of this POS anyhow, STILL NO SPARE TIRE even after they told me there was one in there. I wanted another vehicle, DANNY HOLLAND SAID I'LL GIVE YOU THE MONEY BACK BUT NO CAR!! NOT EVEN MY TRADE BACK!! So....long story short, I only kept the car about three weeks and just traded it in at a dealership in the Raleigh area for a 2010 Cadillac SRX. Now the wife is finally happy with her vehicle again. DON'T BUY FROM PERFORMANCE CHRYSLER IN CLINTON, NC!!! THEY ARE LIARS, CHEATS, THIEVES, ETC.....

After many years of purchasing cars, trucks, and services from Go automotive, I have found them to…read morebe consistently honest, reliable, fair, and friendly. In my book, the highest praise is this: I trust them. Tom Jackson

I recently purchased a car there. The staff I dealt with were professional and easy to work with…read more My problem is with the sales manager and most likely the owners/corporate. They made a mistake on my paperwork, which cost me several thousand dollars. None of us caught it (salesman, finance or me) because they bundled the numbers into one amount. I believe this was done deliberately to keep me at the number I needed to make the purchase. In hindsight, I should have told them to pack sand and ask for my trades back (which they had already sold). All of this happened a month after I bought the car. Reading reviews of other Deacon Jones dealerships, looks like this is the norm. I even asked what they were going to do to make me feel better about the deal...even a t-shirt or keychain but was denied and told "we don't do that". I also own a Jeep I bought a from their Jeep dealership. Soon in the market for my wife a new car and will buy from another local dealer or drive somewhere else. I hate it for the local employees because they are truly helpful and caring.

I saw a very specific vehicle that checked all the boxes I was looking for. Actually I saw many of…read morethese vehicles over dozens of hours of extensive online searches over a few weeks. They were all either out of my budget, too many miles, overpriced... CarGurus led me to DeaconJones Ford in Clinton,NC to a very reasonably priced, great mileage, loaded-options vehicle, with service and title history, accident free, smoke free, you get the idea. I picked up the phone and called to inquire. I was greeted with promptness and professionalism. They immediately answered all my questions and sent me figures within a few minutes! Luby was my contact in sales and it was like talking to a family friend. True gentleman with over 40 yrs experience. I was ready to cut another block with him on the test drive. No pressure, no games, upfront pricing. I had already shopped financing options yet ended up financing through them as well with their competitive rates. Made a scenic 2hr trip down to test drive and hopefully purchase. They had all paperwork ready to go as promised, vehicle detailed, AND a full tank of gas! Again, no games! Sent me everything I asked for beforehand, and it was exactly as described over the phone and ready to go - no pushy upsells on options, etc. General Manager Thao was awesome to work with. I forgot to call my bank beforehand and let them know I was buying a vehicle, so the only delay was on me! It was the best experience I've had buying a car, and I would recommend you start here and save yourself time and headaches. They also had several vehicles that would have worked for me- and I was looking for very specific features. Top notch experience and drove away with a smile- and I never leave reviews!

Efficiency good customer service they were on time for my appointment. Nice waiting area.read more

Came here when my Scion's engine blew up on me. They went above and beyond helping me get it fixed…read more They let me know it was covered under the excessive oil consumption warranty. All I had to do was show proof of regular maintenance and it was fixed for free. Thank you to Mike in the Services Department for the help! Honest and dependable. I will recommend this place and get my services here from now on.

I drove by one day and saw a car I liked ( I had just gotten my permit)…read moreBut I was gonna get my mom to buy the car under her name I had the whole amount they wanted for the car i stopped by with my mom and we was checking the car out and the big white dude walked up to me and said I can't sell it to you I asked why and he just said bye I was ready to buy but after that I lost interest and took my business somewhere else the reason I'm just now posting this is because I drove by the dealership and saw they was closed and I'm gladly posting this

The team at D&R is amazing they all worked together to help me find the vehicle I was searching…read morefor!!!! Thanks for all your help guys and gals!!!