Been using them since '10. Had a car alarm installed and been using them ever since. They are…read morefriendly and helpful.

always charging me more. there was a leakage which I already…read moreknew and for telling me that there is a leakage they charged me half labor. even for filter and oil they charged me extra though it is included in the service package. this is not the first time. they always charge me extra whenever I go there.

These guys go above and beyond! I could recommend them enough…read more We get our car serviced here and take it here for any repairs or little fixes it needs. Each and every time I stop in, they are more than happy to help, even if it's something small.

Under new ownership and what a dream team, mechanic Dan and his partner (who's in on Saturday) have…read morewhat it takes to bring this business back to the thriving local automotive mechanic workshop it was a few years back. Dan's got loads of mechanic experience and I definitely felt my car was in great hands when I dropped it in for a service. Dan gave me a thorough breakdown of what I could expect price wise and was definitely fair. They do everything from WOFs to full servicing, I'm spreading the word in my patch.

RIPPED OFF!!!!! I…read morepurchased a car from Terry recently which was a complete lemon.he promised there was nothing wrong with it but when I took it for a new WOF they told me its a write off and the floor / side pillar is completely rusted out and someone has taken time to hide it. Should have failed its last 2 warrents but when he looked up on the system who had issued them it was blank. Someone had purposely faked the warrent then hidden their identity.. When I asked Terry about it he made up some story about selling it for a friend. Couldn't give me the friends name or number though.

Extremely capable, friendly fellows, never had any trouble with them and was thoroughly impressed…read morewith how knowledgeable they are. Special thanks to Jun and Jeff for the helping with sourcing the tyres + getting that alignment issue that no other shops could figure out. I'd recommend all to give these guys a try the next time you need similar service. The shops usually pretty busy so may need to book in advance.

Yeah, it was actually horrific....Firstly, I couldn't get a time whenever I called. If I called on…read moreMonday, they would ask me to come next week in the middle of the day leaving my work.....If you're so busy with your current clients, then stop selling out vouchers on Group On and wasting our time....The customer service was soo horrible that I felt like I was getting it done for free.... Secondly, the number they have advertised, they never ever pick up that phone...I called like 20 times but no response....I had to go down there (13 km drive) to get an appointment and was told that ohh, we're busy so we don't pick up phones....To get it done, I had to call in sick at work because apparently, they r booked over the weekends even if you call 1 week prior....After all this, I expected at least the wheel alignment job would be perfect...Noops....not at all....I still need to tilt the wheel a bit towards the right to keep the car straight.....I was so appalled by this experience that I didn't bother going back to get it fixed cause I know, I'll get a lame excuse only from their side....I took it straight to Beyond Wheels, Otahuhu....They r just awesome....gave me a computer generated report showing the metrics before alignment and after that....

They are open on SUNDAYS! The staff are friendly, efficient and helpful. Got a puncture repaired…read moreand they could not be faulted. Somewhere clean to sit and wait if you wish but they also let you come back later if you want to pop to the very close by shops. Perfect service!!

We bought a new triton from Andrew Simms Newmarket last year, the first service was free and not…read moreanything to write about. But it was due for the first year/15000km service this month. First they had it wrong in their system so no reminder, then I had to beg for a courtesy car, and had to wait over a week for a day with a runabout. I arrive promptly at 9am and they hand over keys to a mirage which was parked wedged so tight between two other vehicles I had to flag down a rep to extract it. The loaner was dirty, inside and out. With the tank almost on empty. 4pm and noone bothered to call, so I called them... Kept on hold for 15mins while the rep finds my car... It's in the groomers, head on over (in rush hour traffic) and it should be ready when you get here. I arrive at 4.35pm The bill astounded me.... $750! For a standard service and oil change on a new vehicle with less than 11,000km!! It was $250 to service my Lexus at Toyota!!! We expressed our dissatisfaction and disappointment and the rep couldn't care less, he just took the credit card and swiped the transaction through. And then threw back the keys. Left to go find our car, it was nowhere to be seen in the top lot. We trapsed back in to ask where our vehicle is located... 15mins later while standing in the cold... Our wet, barely groomed truck arrived back. The vacuum didn't see the inside of the car. And the windows still had smears all over them. And the floor mats were worse for it all. What a complete failure of a service experience. We will never return and not be buying another Mitsubishi or anything with Andrew Simms. And I will definitely not recommend them. And look for another dealership to service the remaining scheduled services.

I took my car in for a replacement engine part and was advised it would take an hour, it was done…read moreexactly on time and better than that my car was washed including the wheels and vacuumed wow incredible service, I got such a surprise when I went to drive away and it was sparkling - good on you Service Team excellent effort

Grattan Collision Repairs have fortunately not had to deal with my car for a couple of years now…read more(touch wood), but when they did, it was a few times in short space of time. After needing a bumper repair and then a whole new bonnet within a few months, I appreciated the speed at which both were completed, as I desperately required my car for uni. There was great effort made to source the cheapest parts, and being a student this greatly helped. I was fortunate to be informed throughout the processes and my car looks as good as new. $4000 ono for anyone interested.

Grattan Collision Repairs overwhelmingly impressed me when they repaired my car. Louis the Office…read moreManager is pleasant, professional, honest and does exactly what he has quoted to do. The extra-mile service, the finish on the car, and the price all were exceptional Thank you Team- I thoroughly recommend you!! It was a pleasure to deal with you. Jude Crichton Joie de Vivre Florists