They sell you cars with temporary fixes, and then they wash their hands of the whole thing!read more

I recently purchased a Jeep Grand Cherokee from CU Auto Sales and couldn't be happier with both the…read morevehicle and the experience. Jeep was also doggo approved. :) Sean was fantastic to work with--friendly, responsive, and completely transparent throughout the entire process. He explained everything clearly, kept things moving efficiently, and made the whole transaction easy and stress-free. Highly recommend Sean and CU Auto Sales if you're in the market for a great vehicle and honest service.

I'll be honest - we walked into the dealership prepared for battle! Whatever charismatic,…read moremanipulative, money-grabbing shenanigans they met us with, we would be prepared! My husband and I had worked through our 'good cop/bad cop routine' and were ready to get this negotiation on the road. After many past experiences negotiating car purchases and leases, we knew what was in store for us, so we were steeled and braced for the exhausting, hours-long wrestling we knew was to come. We had bottled water, we had snacks, we had books to read while the sales agents scuttled back and forth 'trying to get us the best deal.' Tony was the first to come out and greet us. We knew the car we wanted and we knew the price we needed for our trade-in. We were willing to walk away if things didn't match up. Tony was friendly and jovial - but we're no fools, we know that's all part of the act, right? Except his friendliness lasted the entire deal, it never wavered; even when we showed signs of leaving, he was still friendly and obviously wanted us to make the decision that was best for us. This brought about a slight wavering in our forcefield of cynicism. Tony had to call in the big guns to negotiate the value of our trade-in - Eli, one of the two owners. He was all smiles and charisma when we met - again, this must be part of the slick sales act, right? Except he was smiley and friendly and genuine the entire time too. We had done our homework - we knew the Kelley Blue Book value of our trade-in, and we had printouts to prove it, as well as concrete offers from two other dealerships to just straight out buy our trade-in. Eli met what we needed with the trade-in - we didn't have to fight to get a fair price. The price of the car we were buying was also fair. Where's the catch, we were both thinking. Despite Eli having a tricky VW lease to deal with with our trade-in, he willingly took on the extra work, and gave us a fair deal. It came time for the paperwork. We've both done this many times and we know that one trick of car dealerships is to get you into the habit of signing by giving you all the less-important forms to sign first, then they finally present you with the big contract where you sell your soul to the gods of vehicle finance. By this time, you're so fed up of reading through contracts, you just sort of give it a cursory glance (they hope) and sign it. This is when they usually sneak in all kinds of naughties. When Eli gave us the big contract FIRST to sign, and made sure we understood and were okay with all numbers, I realized this dealership really is different. No salesman in their right mind would give you the Big Scary Contract to sign first - they need to warm you up first and get you a bit more complacent about reading the details. Or maybe it's THOSE salesmen who aren't in their right mind, because Eli and Tony were very much in their right mind and they wanted us to be genuinely happy, not just close a deal at all costs. We were also amazed when Eli had us sign TWO credit union loan applications because he thought he might be able to get another credit union to beat the (already great) rate of the first; which he did. We were both astonished that he took the time to do this after he'd already basically sealed the deal. The car had a few dents and dings, which Eli promised would be fixed within a couple of days of the sale. We decided to trust him - and he was true to his word. He had a guy come in and fix all the dents and paint chips, no extra cost to us. AND gave us a free loaner car while it was done. We arrived at the dealership at 6:15pm that day, took our sweet time with the test drive, and we were out and on our way home by 8:18pm with the new (used) car we wanted. We were both slightly shell-shocked by the whole experience - it was actually enjoyable! We didn't feel cheated, we were treated as human beings and individuals, and we got a great car and a fair price for our trade-in. And we never had to eat our snacks or read our books. In the end, we experienced all the charisma of a good salesman but none of the sleaze. This is how car sales should be done. Eli, Tony, Ryan and Joe were honest, friendly, and genuine. They all love cars - they're not just in it to close deals (although clearly that's important!). They want their customers to be happy after the sale, not just while they're in the office. It was a completely 'wow' experience. I don't want to buy another car anywhere else.

Found a great car for sale through Car Fax at Secured Auto. The vehicle was just as described. Eli…read morewelcomed me and after falling in love with the car, we quickly processed the transaction. It was efficient and painless. Eli was able to get me out the door in less than 2 hours including the test drive. He was also very helpful with financing options and extremely knowledgeable about the vehicle. I will definitely be back in the future.

These guys were so easy to work with! I was able to send over all of my info via text so that when…read moreI came to pick up my new car I was in and out in less than 10 minutes! Will definitely come back for my next car purchase.

Excellent car buying experience. Scott Anderson was professional, equitable, friendly, and helpful…read more I highly recommend purchasing your next vehicle from Anderson Motor Co. We drove 300 miles for the right vehicle, and it was well-worth the trip. Service was exceptional. Thank you Scott, thank you Matt.

Upon arrival at the dealership we were greeted and shown around in a golf cart so that we could see…read morethe entire premises. Very knowledgeable staff and the cars and coffee event was incredible featuring the holy Trinity.

I've purchased 4 vehicles from Porsche Salt Lake, seamless experience every time. Everything from…read moresales to service has been great every time. Will be back again!

We have purchased several cars from this dealership and have always had such a great experience…read more We've always come away feeling very taken care of and have loved our cars. We've worked with Corbin each time and he's always been really great to work with. He's very knowledgeable and has treated us really well. The process has always been really easy too, and we feel like the prices are fair. We just bought another car from him today and we couldn't be happier. We can't imagine going anywhere else now because we trust him completely!

Don't be scared to come! Everyone has been extremely helpful. Not pushy at all. Highly recommend!…read moreThank you Cole!

Greetings from Spokane, WA! On 28 Feb 2018, I had the pleasure of purchasing a 1971 Super Beetle…read morefrom RC Automotive. I found the car on CarGurus around the end of January 2018, phoned the dealership, and was introduced to my new best friend Nate. After a few back and forth texts, more photos, questions about the car, and calls for close to a month, I told Nate I was interested in purchasing the Beetle; and that I was flying down to Salt Lake to pick it up and drive it back to Spokane. I flew into SLC, Nate personally picked me up from the airport, and drove me back to the dealership to meet my new Bug. The gentleman who detailed the car, made it look like it had just rolled off of the assembly line in 1971. After a test drive, I signed some paperwork, paid cash for the car, and drove off into the sunset...or so I thought I would. I had planned on driving back to Spokane early the next morning, but the Bug wouldn't start. I contacted Nate and got the Bug towed back to the dealership. The Service Manager, Chris, allowed me to occupy an unused service bay, and Nate spent the next few hours going above and beyond to help me get back on the road. There are a few morals associated with my experience. If you want to by a car in Salt Lake, look for Nate (wherever he may be); if he happens to have the day off, ask for Barry. RC Automotive is a BUSINESS. Utilities and associates have to be paid (it's the American way!). Respectfully, if you haven't purchased the vehicle outright, and someone else makes a better offer, don't expect to have priority "dibs" on said vehicle; whether you're flying in or happen to be a local. Also, it's a buyer's responsibility to research the vehicle and dealership before purchasing the vehicle. Ask the right questions. If you don't get the answers you want, it's your right to go somewhere else. Nate, I can't thank you enough. Barry, stay gold. Chris, I died laughing (inside) when you told me you wouldn't drive back to Spokane in that car. Thanks Jazmine, for all the paperwork filed and sent out in a timely manner. And another big thank you to everyone in the service department, and the young man who made my new '71 Beetle look brand new.

I was new to the area, needed an AWD for the canyons, got ripped off by Barry Nolan, and Chris's…read moreteam. Car looked good, test drove it, signed, and came back for pick up by Uber, it was thrashed, totally different. Had multiple lights on the dash, gas completely on empty, no oil, rear passenger tire gash with leak, and engine light on... I refused to take the car. Argued with Barry, he said "he'd make it right", never did. Dealership refused to cancel the sale. I got 2 mechanic reports, both said $10,000 in immediate repairs needed, do not drive the car, if I do, it will turn into $30,000 worth of repairs. Learned car was sold 4 times at the 100,000 mile mark. I returned the car via the credit union and the dealership refused to pay off the credit union! They profited twice on the car! Now I am being sued for the sales contract. I see over 30+ reviews on google this has happened to others. It's Auto Fraud, they camouflage the condition of the car by deleting the codes temporarily to get you to sign. They lie that they inspect, service, and maintain the vehicle, at their Service Center. You meet the team and they all lie together. Join my defense against these crooked thieves! Text this google number to help (801) 436-7747.

Look no further my car fetish friends. Hands down great alternative to nearly any Salt Lake…read moreDealership. Go for these fine folks-mom and pop old school values to get a fix (not the illegal fix). Come to think of it, given the opportunity, I would work for them in a wink!

I bought a car here less than a year ago. They assured me that my car was in "great condition"…read moreafter the repairs they made. A few months after I bought the car, a bunch of things went wrong and I had to pay thousands for repair. I didn't contact Automotive Solutions because I just thought it was a one time occurrence. However, a few months later, my car pretty much fell apart. I took it to a couple shops and they both quoted me an additional $3000-$4000. I called Automotive Solutions and told them about it and they accused me of being a rough driver, which is so wrong. I don't even drive this car that much - a few miles around town, but I obviously don't trust this car to go on road trips or up the canyon. I asked them if they would consider taking this LEMON back, but they refused and laughed at me for being so gullible believing it would take so much to get this car on the road again. I only went to Automotive Solutions because a family member is a friend of theirs, and I really regret even meeting them. I spent so much money fixing the lemon I got there, I could have bought a new car. I would NEVER recommend anyone go to them for anything.

Easiest car purchase to date. I can't thank Gus and the crew at TW enough. Great cars, no pressure…read moresales, easy financing....just all around awesome! Most importantly, my wife loves loves loves her killer new ride!!!

When I bought the car, I had a 3rd party inspection done. They stated that the lower control arms…read morewere going out & would need to be replaced soon & an alignment done. I let the dealership know that & they said that I could buy it & pay for it at home or they would do it free of charge at their shop. They knew that I lived out of state & that would it would be difficult to get the car over there. I should have come with my own financing but I was on a major time crunch and traveling, so I trusted them with it. I told them I have had loans w/ Chase, Cap One, Mazda Fin.; all of my loans were through major entities. They said the only place I was approved was Westlake Financial (this is a company for people with very low credit & repos, I didn't know that at the time). They also approved me at 13.99%, said that was the best they could do. I didn't have another option at the time with finding my own financing due to time constraint and needing to get home to work the next day, so I went with it. I asked them again if they had gotten me approved with Cap One or Chase since I asked for them to check with them. They said I didn't get approved. Later I checked my credit; there was never an inquiry for Capital One or Chase, just Westlake and a bunch of random credit unions in Utah. When I got my rejection letters for the credit unions all of them were for me not being a resident in Utah, which I'm sure they know is a qualification. After I left I refinanced for less than HALF the interest of the original loan through CapOne. Tony told me I couldn't pay the sales tax at the DMV, that I had to pay it there. That isn't true. I've always paid my sales tax up front at the DMV, I have never financed the interest into the loan. He claimed it was my only option & wouldn't leave it out of the loan. I had $1,500 financed into the loan that didn't need to be there to pay interest on. They also charged me a $2500 fee for the car having low mileage, the paper stated it had 56k miles. On the way home I noticed the odometer was well over 58k not 56k. Tony told me that I had to pay the registration upfront &NV would mail me my plates. I let him know that's not how the DMV works in NV. He argued with me and I ended up paying it. My plates did NOT show up in the mail because you have to go to the DMV, have an inspection, & register in person. Becky caught the error & sent me a check. When I left the dealership I had a written IOU for them to replace the lower control arms/have them take it to a shop for an alignment. I let them know that I didn't know when I'd be able to make it back over, they told me to give them a few days notice to get the parts & they would do it. I bought my car in May & I have not been to UT since. I work 5-6 days/week, 5 hours from UT. I called asking if they would just reimburse me for the cost of the parts/the alignment. Tony advised me he would have to ask the manager. A week later no response, I called back to check. Tony said the owner told him it was too long ago. I asked him if they would honor the deal if I could figure out a way to get the car to Salt Lake since the paperwork did not specify a time limit & neither did they when I bought it. He said even if I brought the car over he wouldn't do it because the owner said he was "done with the deal" because of "an issue we had with the title". I asked what this meant. He said that the owner had asked me to go to the DMV & I wouldn't do it, so he was frustrated with the deal & was "done with it". The owner texted me asking if the car was registered, I let him know that I had an appt the next week. That next week there was a cyber attack on all of NV state info systems, then DMV was closed for over a week. They canceled all appointments, I found this out when I showed up to my appt at 8am the morning of the attack. When my appt was cancelled I got a deputy to do my VIN inspection & did a "rapid registration" online. It took a couple weeks for that to process, I sent him all of the information when I had it. I was not "refusing" to go to the DMV. If they recall, originally they told me my plates would show up in the mail from NV. The local DMV books out about a month for an appt for registration, you can't walk in. I had the 1st appt on my 1st day off that was available & the DMV was shut down that morning. It's not legal to refuse to do something that I have paperwork stating you would honor (with no limit on time frame listed) because you got mad that I couldn't get into the DMV when you wanted me to? Thankfully I have the money to fix this & it's only causing an inconvenience for me and regret that I gave this slimy, poorly run dealership money. I'm filing a complaint with the UT Division of Consumer Protection, as they are not legally allowed to just "be done" with something that is in the legal purchase contract. I called Tony to ask for it in writing that they were refusing to do the repairs a week ago now, of course I've gotten no response.