We have purchased several cars from this dealership and have always had such a great experience…read more We've always come away feeling very taken care of and have loved our cars. We've worked with Corbin each time and he's always been really great to work with. He's very knowledgeable and has treated us really well. The process has always been really easy too, and we feel like the prices are fair. We just bought another car from him today and we couldn't be happier. We can't imagine going anywhere else now because we trust him completely!

Don't be scared to come! Everyone has been extremely helpful. Not pushy at all. Highly recommend!…read moreThank you Cole!

After Incredible Auto Sales failed to get my permanent registration in time, a staff member told me…read morethat I could just keep driving despite my temporary registration being expired because cops won't enforce the law. So they made a mistake and then told me to just go ahead and break the law. Then, when I went to get a second temporary registration, another staff member acted as if they had made amends for not getting my permanent registration in time because they were providing a second temporary registration. Never mind that I drove four hours round trip to get this second temporary registration. I tried to address the problem of Incredible Auto Sales not getting me a permanent registration, but they didn't answer and didn't return multiple calls. I would say that the review isn't a one star because the car was at a good price, but the CD player went out just a few weeks into owning it and the air conditioner is rather bad, as it has been since I've owned the vehicle. So the only reason this isn't a one-star review is because they at least provided screws and a screwdriver to put my license plates on, once I finally did get the permanent registration.

My experience with Misty B. at Incredible Auto Sales was enough to make me walk away from…read morepurchasing a vehicle. I had simple questions about the VTR fee, registration charges, and emissions charges being added to my paperwork. Instead of calmly explaining what I was paying for and why, Misty came across as extremely rude, aggressive, dismissive, and hostile whenever I questioned the charges. I felt like I was being pressured to accept the paperwork rather than being given a transparent explanation. After researching the transaction, these are the Utah laws that raised concerns about what I was being told: Utah Code §41-3-211 -- Unlawful Acts or Practices: Restricts a dealer from requiring an amount above the negotiated purchase price or additional fees as a condition of sale except for specifically permitted charges. This was my primary concern regarding the VTR charge. Utah Code §41-3-401.6 -- Transaction Disclosure: Distinguishes legally required taxes and fees from other optional charges negotiated between the dealer and purchaser. This raised further questions about how the VTR charge was presented to me. Utah Code §41-3-301 -- Dealer Sale & Registration: Utah law specifically addresses transactions where a dealer temporary permit is not issued, which raised concerns about being told that dealer-handled registration was required. Utah Code §41-3-302 -- Temporary Permits: Explains the dealer's responsibilities when it chooses to issue the normal dealer temporary permit, as opposed to the process where one is not issued. Utah Code §41-3-303 -- Emissions Requirements: Contains exceptions related to purchasers who reside in counties that do not require emissions inspections. I am a Summit County resident, which is why I questioned being charged for Davis County emissions requirements

I was sad to see the negative reviews, my experience has been very different. I bought a car back…read morein May 2025 and it has been amazing. The buying process was super simple, no pressure, and very open about the terms. Andrew was very helpful! I was in and out in less than an hour and it has been the best car!

They will rip you off! They never look for your best interest. They bait and switch all the time…read more They sold me a piece of sh*t car

Best car buying experience of my lifetime! I will buy my next car from them as well. Great prices!…read moreNo games! Honest! Thanks guys!

Sales person confirmed sales price and wire instructions. Backed out of sale for higher price…read moreafter wire set up. Have all correspondence from dealership in texts

Buyer beware: Cons:…read more 1- When we got there the car out the door cost $3,000+ more 2- We stayed there for 4+ hours (ended to leaving without buying a car) 3- Pushy salesmen Pros: 1- They we're very nice to us

The worst buying experience I have ever had. They talked to me into a bumper-to-bumper warranty…read moresaying I would get 0 percent interest, but there is interest on my loan. My newly purchased car was having issues and they told me the repair would be almost $500 and my deductible was $500. The repair sounded fishy to me, so I got another opinion and they agreed the diagnosis made absolutely no sense. What it turned out to be is Tim Dahle Nissan had unbolted components in my car and left them unbolted. The other repair shop bolted them down and issues were gone. Also do not believe their advertised price. They will add a $3000 service fee to it. My service fee paid for a gas tank where the gauge was not working. It's been a nightmare stay away!

Auto Savvy has great customer service. Their employees are very kind and really try to make your…read moreexperience the best it can be. I originally had issues with their repair shop not repairing the car we bought well, but Auto Savvy decided to pay half of the balance to fix the car. While I wish they would have paid the full balance, I was past the miles warranty so I appreciate them meeting me halfway. The car is set up to be fixed in the next couple of weeks, I will update about how the process goes.

Came in for a car that was not rebuilt title Online but come…read moreto find out it was rebuilt. Manager was pissed when I told them a price I would pay for rebuilt car, then tried to product dump on me. Esther was nice but the manager is a goof ball who thinks he can sell anyone, but works at a used car dealership lol!

the best experience arthut speak very good Spanish and help…read moreme with my family that they don't speak English I will go back in the future to buy more

Arthur was a great no pressure sales guy. Easy transaction, great car and good communication…read more Would recommend Carzilla North Salt Lake.

Jace May and Elliot Simon transformed a difficult situation into an amazing outcome. Their customer…read moreservice was second to none--responsive, professional, and genuinely focused on helping. They exceeded all expectations and turned what could have been a negative experience into an outstanding one. I truly appreciate their hard work and dedication.

Initially we were having a nice experience, but this dealership is not transparent. We were told we…read morequalified for the lowest interest loan rate at 4.99% by our sales rep. Then as we are almost done signing all paperwork, I notice on the last document it says 7.14% interest rate. The employee DID NOT TELL US. I had to ask. As a customer, transparency is the most important thing. I asked why the rate changed and he said he couldn't give us the 4.99% on the vehicle we were buying. Not cool to lie to customers. I do not trust this dealership.

BUYER BEWARE. They sold me a flood vehicle. I don't know if they buy flood vehicles at auction and…read moreflip them regularly, but they sold me one and it's a lemon. Car fax showed it to be clean title with no accident history. Car only had 45,000 and shouldn't have this much corrosion and rust. Almost like salt water damage. Possibly a hurricane vehicle. I couldn't tell at the time of purchase. But since purchase I've discovered the entire vehicle is plagued with rust. Car has been in the shop for a week trying to cut bolts off to replace parts. By the time I realized what I bought it was too late. Dealership refuses to give me a copy of the inspection done on the car.

Buyer beware these people lie through their smiling alligator teeth…read more Like another reviewer they sold us a flood vehicle with a supposedly clean history. Come to find out it was at the epicenter of Hurricane Sandy. The clutch burned out 10 days after purchase, said we were riding the clutch, Ha! Learned to drive on standard. Said we should have bought their repair service warranty. Then the exhaust system went, corrosion, now the whole engine. I would never, ever buy a car from these people. The car only had 37,400, we paid cash. Wish I'd never heard of Affinity Auto!

Important to note that this business is under new management within the past year…read more Everyone here is AWESOME! Tyler greeted us warmly and answered our initial questions with patience and kindness. Brandon was especially helpful with the car-buying process and dedicated to getting us the best financing we could get! He was extremely knowledgeable and made the process painless and seamless. We are very happy with our new electric car and our overall experience with Salt Lake Imports! We will definitely come here again as they offer a great selection of electric vehicles and the customer service is 10/10! *chef's kiss* Thank you so much!

Amazing experience getting my daughters car detailed inside and out at Salt Lake Imports. We didn't…read morerecognize the car when we pulled up! Pricing was extremely competitive and the job was beyond our expectations! Scott was really easy to work with and explained everything we needed and didn't try to upsell, simply explained what was going on, what needed to be done, and let us decide. We will definitely be back. Thanks!