Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

I contacted Tom Ward Plumbing to assess a refrigerator issue. A plumber arrived, spent…read moreapproximately five minutes on site, pulled out the fridge, and told me I would need an appliance repair specialist instead. No diagnostic work or repair was performed. I was later invoiced $125 for this brief visit. I spoke directly with the owner, Tom Ward, and respectfully explained that I didn't believe the charge was fair considering the lack of service. I shared that I'd be open to alternatives, such as reducing the fee or applying it as a credit toward future work. He stated the $125 was a travel fee and that had he personally come out, I would have been charged $185. I explained that I chose his business because it came highly recommended by family. In response, he said he would like to speak with them to explain the situation. I told him that wouldn't be necessary, as I was the homeowner and the person who engaged the service. I reiterated that I respected his need to run a business, which is why I called to find a fair solution. However, he then told me I had five days to pay the invoice or he would place a lien on my house for $200. I found this response aggressive and unprofessional, especially after attempting to have a civil conversation.

This team is very responsive and does a great job. My old…read morewater heater stopped heating well recently. I called Ward Plumbing late in the day and was given an appointment for the following day. They came out to verify the size, ordered a replacement and replaced it same day. I wasn't expecting it to be that easy. Less than 24 hours after my call I had a new hot water heater and a hot shower that night. This isn't the first time I've used Ward Plumbing and they've exceeded my expectations every time. They're quick, thorough and each employee I've worked with has been great.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

I called for a toilet repair and was immediately scheduled for the next day. Jordan showed up in…read morethe time promised and did a GREAT job getting our toilet put back together and working properly. We have used this company for several jobs over the years and will continue using them in the future. You can't go wrong hiring these guys to do work in your home.

I HATE dealing with home issues and having to find someone to come fix something in my house. Ivan…read moreand his team completely eliminates the hassle. They are responsive, can come timely and provide good value for what you spend. I had some toilet issues this past week and Jordan came out and took care of all my problems quickly and it cost me much less than expected to boot! I don't easily trust contractors, much less recommend them, but I whole heartedly recommend Ivan and Johns Creek Plumbing for your needs!

Less than a year in and the new fireplace isn't working. They also recommended a 'stone mason ' as…read morehad to remove some stones on fire place to get to a bad valve.... His work was TERRIBLE

NEW OWNER BEWARE!! Update- Bolton responded saying that…read morebecause there were "alterations" that it ruined my warranty. This is ridiculous because they refused to fix it a year later! I had no choice but to get another company to fix and complete their work. They said their work was complete -my units did not run and I had gas leaks. I have all of the proof as I stated in my review.

A Godfather plumbing van almost hit me on 85 south around the Jimmy Carter exit on January 7, 2020…read moreat around 2 pm. The driver was talking on the phone and I guess not paying much attention because the empty trailer he was pulling was swerving around all over the place and into other lanes, and not just a little but dangerously far into the other lanes. His trailer almost hit my car and several others, and I had to jerk out of the way to avoid him. When I called and asked to speak to a manager, they hung up on me. From my personal experience after having called the business and spoken to an employee, I can inform other potential consumers that this business has poor customer service and they seem unwilling to account for their mistakes. I can also say that they drive dangerously and recklessly. I would not recommend this business to other people based on this experience. I would have appreciated a simple apology and a promise to be more careful on the road.

Pachino came out to our house in very short notice due to a leak from a clogged toilet. He was…read moreextremely kind and was able to fix the solution as well as provide me with recommendations to keep the problem from happening again. While he was completing work at my house, my neighbor came outside and told him that they were experiencing plumbing issues as well. Without hesitation, after he finished the work at my house he went straight over to look at their issue. This just speaks to the character of his company and himself. I highly recommend you giving God Father plumbing a call if you have plumbing issues.