Literally sat here for 20 minutes and the childish workers were so unprofessional and lazy they…read moredidn't even know we were waiting !!! Hated everything about this experience

I literally have had better car washes by a bunch of cheerleaders at a church function then I have…read moreat this place. I do not give many one-star reviews but when I do they know they have it coming. I don't know how it's possible but my car came out dirtier than when it went in. Standard pay station I chose the $16 car wash which one would think hey that's going to be a good car wash it's probably going to clean my car pretty decent. I was wrong. The two employees that were there obviously would have rather been anywhere else and their work ethic showed it. I should say lack of work ethic. Whilst I got guided in to the car wash I had to swerve to go around the tip box that was placed conveniently in the path of the car wash entrance. It is definitely a very small tunnel car Wash and I kept wondering where all the water was. Or the soap. To call this car wash mediocre would be a compliment. They did have a complimentary "detail station" with free vacuums which, coincidentally, we're unable to suck anything up as they appeared to turn on but neglected to actually work. No big deal I'll vacuum at home. I went over to the detail Center to grab a towel to tow off my car and there were two in there that were being used and reused. No clean ones just two dirty ones. Fortunately I keep towels in the car and were able to deploy ones that weren't already filthy. I did manage to have a look at my tires where apparently I paid to have them slop some black slime over just the left tires the right ones remained untouched. I was able to grab one of the filthy detailing towels and wipe the crap off of my tires to try to make them look a little bit less disgusting. If I didn't know any better it looks like axle Grease. While trying to clean up my car employee number two managed to work her way out of the office and come patrol the grounds where I advised her that the vacuums don't really work and she said it'd be like that sometimes. I then showed her all of the slop on my tires and she suggested oh you only bought the $16 wash if you want the good wash that's $25. To her credit she did offer to let me go through again however I'm not going to put my truck through that. Overall it's mismanaged, a lack of maintenance, and a lack of employees that give a rat's patootie about a decent car wash. 0/10 avoid at all costs

I use Waterway mainly in the winter to get salt underneath washed off. When winters over I do a…read morethorough clean inside & out. So far my experience has been good. I do wish it was so costly. When it first opened I signed up for weekly washes. But had to stop because of the cost. My experience there has always been good.

Went back today (3/22/26) after a long break from using this place due to consistently poor job…read morecompared to price. Seems to actually have gotten worse. Paid $45 for "The Whole Thing" which, surprise! Doesn't include the whole thing. Had to pay $10 more to have mats washed and hatch area vacuumed, neither of which actually got done to any real extent (see photos). I sat for 25 minutes watching the guy sitting sideways out my car doing nothing or heaven knows what. This was after being directed to leave a line where the 2 guys were actually doing their job nicely. Anyhow, the things they don't do that I think are reasonable to expect; wipe door jams, of all hatches and doors, vacuum areas specifically paid for, clean the windows, clean the dash and the instrument cluster, wash the floor mats that you pay extra to have washed, wipe down the car from remaining wet after the auto wash, wipe headlights, tail lights, and side view mirrors, clean wheels. I'll throw a couple pics in. About the best I can say is the wash got rid of some built up grime from the weather. The service provided is crap. I think it must be because in that areas they only cater to people who drive very expensive cars. I just drive a Mazda so my car is probably half the value of the average customer and doesn't warrant any real care in their minds. About the best I can say is at the end of the day it's just car wash. I'll get it cleaned up somewhere else and I wasted $55.00 and tax knowing after years of avoiding the place, it was likely to disappoint. ​

First time coming here, i wanted a place to check out since the hotel I was staying at had…read moreoverpriced snack items. This place had more than everything I needed to get through tonight. Prices on items were pretty fair. I even tried my luck at the lottery which I utterly lost money at. Store gets a fair array of customers too. Staff is pretty modest too. It looks like they don't change the hot dogs on the rolling grill by the looks of it.

I only have a few Google reviews because I never want to hate but when you are treated like trash…read moreit's deserved a review. Absolutely terrible had a valid ID and I am 30 years old but when I went to go buy cigarettes, he told me it was fake and that I needed to leave the store and when I simply told him it wasn't fake and what else does he need to prove it like another card or something of identification he started screaming at me saying he was going to call the cops. I begged him to call the cops so I could prove that it was a real ID and he said doesn't matter I won't sell to you leave my store. I am in town on a business trip was in there for no more than 30 seconds. I have never been treated so disrespectfully terrible terrible service. Do not go. There's a way nicer one 0.2 miles down the road!

While eating out after work a couple of weeks ago, someone backed into my car in the parking lot…read moreand shattered my back bumper. Luckily the car was still drivable; after dealing with the insurance company I needed to get the bumper fixed, which was actually a pretty big job since it included a number of the modern sensors to warn of blind spots and cross traffic. I went to a couple of the better collision centers near me that were highly rated on Yelp. I ended up picking LJI because they had a great facility and really took charge and reassured me that I would be in good hands. The LJI in Beachwood (they also have a facility in Cleveland Heights) is located on Chagrin just East of I-271 in the same building as Choolaah. Once inside I was very impressed with how clean and modern the shop and the office are. The waiting room is very nice and features a small boutique. Once I arranged for them to get the claim from Progressive they handled everything including setting up the rental and let me know that they could get me in the next week. Dropping off the car was easy and the rental was there and ready to go. The estimate was that the car would be ready in about 1 week and they might send it to the Cleveland Heights shop. After a week I got a call letting me know that the car should be ready the next day and then a follow up call to let me know when the car was done. Picking up the car was also easy, the cost to me was only the deductible, minimal paperwork and of course turning in the rental. The repair job was excellent, the back of the car looks brand new, in addition they actually cleaned the car inside and out. Exemplary work and a great job of going above and beyond. I really appreciate how easy they made repairing my car, the staff is great, they communicated with me when they promised and delivered as promised. LJI is clearly one of the best auto collision centers and well worth using if you need auto body work done. I would highly recommend that you consider them.

I was quite disappointed in the quality of service given the high average rating here. My car had…read moretwo exterior light issues and they had my car for nearly a week due to this shop ordering or receiving the wrong part twice. After all that time, somehow I ended up getting charged a few hundred dollars for labor to cover a cracked light cover in scotch tape and replace nearly every exterior light without solving the initial problems. Ultimately I, someone who has never worked on a car before, was able to fix the problems in less than 30 minutes with parts that cost less than $30, ChatGPT, and a single YouTube video. Months later now and everything I did is still working great.

All winter, whenever it snows and it drops enough to fill up the driveway, Albert has come to…read moreplow-day or night. There is a seasonal contract which must be signed first, however. He always shows up to do the job, with a big truck that has a large plow. We haven't been disappointed with the service, and Albert is a nice guy!

Stuff missing from from car after we got our car detailed , we found Al Harper on Linkden,…read more dropped off our beautiful family car to him, met his wife Erika Harper who was also shady. we had Air Pods missing from the glove box, and we could almost get a whiff of marijuana coming from the inside of the car. The car we use to drive our children around in. DEFINITELY LOOK ELSEWHERE!! YoI been warned.

Just had my Cayman in for it's spring maintenance. Would never take it anywhere but "Porsche of…read moreBeachwood". The new dealership is spectacular. Big, beautiful, and modern with all the conveniences you could ask for. The personnel in the service department are all friendly, efficient, effective, and professional. It is always a pleasure doing business with them. For all things "Porsche" this is the only place to go.

We had an exceptional buying experience with Porsche Beachwood. Kyle, Rick, Greg and the rest of…read morethe team, were very welcoming and helpful. They have a true commitment to meeting the level of excellence the Porsche brand demands. The same passion for the Porsche brand, can be consistently felt throughout the Porsche Beachwood center.