Cancel

Open app

Search

Waterway Carwash

2.6 (76 reviews)
Closed 7:00 am - 7:00 pm
Updated 2 months ago

Waterway Carwash Photos

You might also consider

Recommended Reviews - Waterway Carwash

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Fur
Sloane M.

Ordered the $45 cleaning. Tipped $20. But when I go or in the vehicle. As d drive off, I was horrified by the poor inside job that was done! Before the young man began cleaning the inside, I specifically went to him and asked that he take extra care and I would be sure to compensate extra. Dashboard had a dusty spot untouched approx. 4"x5". I redid the dashboard. There was makeup on my door still and the back seat still had whatever markings on the leather. The eyeglass tray at the console on the floor still had lint, food crumbs and whatever else, although I intentionally moved the sunglasses for it to get cleaned. In side windows were not thoroughly cleaned either. I pointed out a couple of stains as I got in my vehicle and the young, sandy brown curly haired teen grabbed his cleaning spray and removed one spot of makeup. The floors looked good,, wonderful job. Not through enough for $45 & darn sure not for a $20 tip! Will upload pictures.

Nice wipe down job
Eden M.

I stopped by this waterway because they are full service. I could have done a better job doing my own car. I was told they do interior vacuuming, windows and a wipe down included in the 45 dollar price. I understand that it was 16 degrees today and it would not be pristine. However, they chose to do beyond the bare minimum. I was waived over and told my car was done. They did not do the trunk stating I needed to ask. They completely skipped the windows. I know this because I took my dash cam down, the marks still remained. They didn't vacuum my passenger seat. They even left me the wet towel that had no cleaner on it. One could probably hire a child and they would do a better job. Save your coins 45 plus tip and I feel ripped off.

Lauren N.

This is my first review I've ever written, but I usually love waterway and think they do a decent job. But, I specifically came here today for the first time in months because I had a dog in the back of my car and she left some dirt and easy removable stains that I just didn't want to deal with. When I got back in my car after the "clean" the backseat looked the exact same and they didn't even touch my trunk, in which I specifically told them I would like everything vacuumed. The only thing that looked touched was my front seat and passenger. I'm not happy. I ended up cleaning the backseat as soon as I got home and it looks good as new...

Jacqueline D.

I usually don't go to any car washes but since I was out of town I decided to go. I read the reviews as usual and decided to go. The reviews were mixed so I decided to come to the heights for service. The car that Waterway cleaned was definitely in need of some love. They did just an ok job. I don't know if they offer any detailing but the car looked better than when I drove it in. The plus side is that they give you a coupon that last for a week or so for you to come back to get another car wash free of charge. The only complaint was that whoever cleaned the car decided to keep the change that was in the cup holder and door way. I wasn't upset but when I saw it was missing and not put in another location I just assumed that was the tip. The ladies inside were nice and I had no real contact with the crew that actually cleaned the car. I will go back before my coupon expires.

Ilona P.

My favorite place to wash my car! Although it's almost 20 miles from the place where I live, I still like to come here. It's slightly expensive- 33$, but they clean the car inside and outside! And that they clean car from inside is what matters for me. Plus, if you choose 33$ package, you get a coupon to comeback in five days and get same cleaning for free, YAY! Besides, you can ask for supervisor check, and the supervisor will check your vehicle if it is cleaned properly. They offer memberships, have gas station and small store inside.

Salliese T.

I went to have my car washed yesterday July 19th 2020 and I was prepared to vacuum it out but then it started raining. I returned today with my receipt and asked if I could vacuum it today. She checked to see which wash I had and she said no but the vacuum is only for washes about a certain price point ($17.28 after taxes). I told her I was fine with doing it myself and she said no we don't do that here. I think there needs to be a better alternative, especially now with the Coronavirus. Having people wipe down and dry and vacuum your car after just being in someone else's car who could potentially have it and they now put you indirectly in contact with it does not seem like a good business practice.

See all

18 days ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 days ago

They do a terrible job. Dont vacuum...left windows spotted and dont wash anythikg. Basically only exterior. Everything is extra.

Helpful 0
Thanks 0
Love this 0
Oh no 0

29 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Andrew F.
104
54
0

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Waterway car wash is a godsend. They have great customer service skills, and a great product of washing and detailing cars.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Veda P.
81
235
1

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kevin C.
614
1
11

7 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of L B.
0
3
0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Chris D.
3
328
66

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Nadia W.
128
17
13

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J S.
0
1
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Great location with fast service. Pro Tip: those napkins are like the Viva paper towels and are great go tos to keep in the car.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Wafa I.
145
302
1193

10 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

Page 1 of 2

Ask the Community - Waterway Carwash

Review Highlights - Waterway Carwash

The only downside is a regular wash is 15$ plus tip, maybe a few dollars more then it should be or needs to be.

Mentioned in 4 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Car Wash 1,995 times last month within 15 miles of this business.

Verify this business

Take 5 Car Wash - Nobody can be this bad.

Take 5 Car Wash

(48 reviews)

Literally sat here for 20 minutes and the childish workers were so unprofessional and lazy they…read moredidn't even know we were waiting !!! Hated everything about this experience

I literally have had better car washes by a bunch of cheerleaders at a church function then I have…read moreat this place. I do not give many one-star reviews but when I do they know they have it coming. I don't know how it's possible but my car came out dirtier than when it went in. Standard pay station I chose the $16 car wash which one would think hey that's going to be a good car wash it's probably going to clean my car pretty decent. I was wrong. The two employees that were there obviously would have rather been anywhere else and their work ethic showed it. I should say lack of work ethic. Whilst I got guided in to the car wash I had to swerve to go around the tip box that was placed conveniently in the path of the car wash entrance. It is definitely a very small tunnel car Wash and I kept wondering where all the water was. Or the soap. To call this car wash mediocre would be a compliment. They did have a complimentary "detail station" with free vacuums which, coincidentally, we're unable to suck anything up as they appeared to turn on but neglected to actually work. No big deal I'll vacuum at home. I went over to the detail Center to grab a towel to tow off my car and there were two in there that were being used and reused. No clean ones just two dirty ones. Fortunately I keep towels in the car and were able to deploy ones that weren't already filthy. I did manage to have a look at my tires where apparently I paid to have them slop some black slime over just the left tires the right ones remained untouched. I was able to grab one of the filthy detailing towels and wipe the crap off of my tires to try to make them look a little bit less disgusting. If I didn't know any better it looks like axle Grease. While trying to clean up my car employee number two managed to work her way out of the office and come patrol the grounds where I advised her that the vacuums don't really work and she said it'd be like that sometimes. I then showed her all of the slop on my tires and she suggested oh you only bought the $16 wash if you want the good wash that's $25. To her credit she did offer to let me go through again however I'm not going to put my truck through that. Overall it's mismanaged, a lack of maintenance, and a lack of employees that give a rat's patootie about a decent car wash. 0/10 avoid at all costs

City Wide Mobile Auto Care - before

City Wide Mobile Auto Care

(8 reviews)

Detroit-Shoreway

Wow, I cannot express how thrilled I am with the service I received from City Wide Mobile Auto…read moreCare! From start to finish, my experience was incredible, and I'm still excited about how amazing my car looks now. Arlin, the owner himself, personally took care of my vehicle, and let me tell you, he is a true master of his craft! From the moment Arlin arrived, I could tell I was in for something special. His friendly demeanor and professional attitude immediately put me at ease. He took the time to listen to my concerns and thoroughly explain the detailing process, which I appreciated. Customer satisfaction is truly their top priority! The level of care and attention to detail that Arlin put into my car was simply astounding. He went above and beyond in every service aspect, treating my vehicle as if it were his prized possession. The results were absolutely jaw-dropping - my car looks even better than when I first bought it! I was so excited to see the transformation. What really impressed me was Arlin's passion for his work and his commitment to quality. He used top-of-the-line products and techniques I had never heard of before. It's evident that City Wide Mobile Auto Care is dedicated to continuous improvement and staying ahead of the curve in the detailing industry. I also want to highlight Arlin's integrity and transparency throughout the process. He was honest about what could be achieved and didn't try to upsell me on unnecessary services. This level of trust is so rare to find these days, and it's refreshing to see a business that truly values its customers. His transparency and commitment to my satisfaction made me feel secure and confident in his service. The convenience of having this exceptional service come right to my doorstep was the cherry on top of an already amazing experience. It was such a relief not to have to waste time driving to a detailing shop or waiting around - Arlin took care of everything right at my work, making the process stress-free and convenient. I can honestly say that City Wide Mobile Auto Care has earned a customer for life. They deserve the 5-star rating, and I can see why they're recognized as Cleveland's #1 mobile detailer. If you want your vehicle to receive the royal treatment from true professionals who genuinely care about their craft, look no further than City Wide Mobile Auto Care. Arlin and his team are simply the best in the business!

I just had my car detailed this morning, I'm a mom of two young kids so my car was in need of a…read moredeep cleaning. My car is now nicer than when I first got it! Everything is sparkling clean and it smells brand new! A great value for everything! I will be telling everyone about their company. It is also so convenient that they come to your house!

Waterway Carwash - carwash - Updated May 2026

Loading...
Loading...
Loading...