DEMI IS THE BEST!! She was so friendly,kind and all around made the room alive I mean it. I enjoyed my nails being well handled with the mani and pedi gel...she is efficient within being intentional and did my nails absolutely stunning. Thank you Demi for making my day you are so wonderful. Blessings read more

Perfect Nails - Beautifully plum wine color with a touch of sparkle. Also the shape is fabulous - Nail Salons Near Me - Medford, Oregon

Place seemed dirty. "Nail tech" pulled tools out of a caddy. Most likely unsanitary. Towels were stained. Very unprofessional. I regret not walking out within 5 minutes. Hoping I don't get some crazy fungus or infection. Yikes!. read more

Karina was excellent in my gel pedicure. I will come back. The vibe is high energy warm friendly and that's what I look for. I look for that sort of vibe and this place has it. I was here a few years ago and the vibe was different.. so I will definitely be back for gel nails. read more

Perfect Nails - Nail Salons Near Me - Medford, Oregon

Erica did a a wonderful, thorough pedicure for me. My toe nails look great! The environment is bright and clean. I like that in a salon. We had scheduled appointments and they were punctual. read more

Yes, I recommend this business but only person I would want working on my nails would be Tori and that's the only person nobody else in there are they're not no good in there. The only person that's getting in there is Tori that's it read more

As a senior, I need a little help with cutting my toenails. Tiffany and her staff are easy and stress free. They do a great job for me and I enjoy the appointments. I highly recommend Perfect Nails! read more

My wedding party of 7 was really happy with the service here. We received extra attention, which felt really good and made the experience enjoyable. Everyone was happy with their toes and nails, no one was rushed, and the atmosphere was very relaxed. Ake did my bridal nails and she was super cool and really took her time to make sure I was happy! read more

Perfect Nails - Seashell gel polish with white chrome - Nail Salons Near Me - Medford, Oregon

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Great customer service was able to get appointment same day . Nails are perfect and the employees where nice , knowledgeable and made my experience feel like I was around friends and not just a customer . And my nails r amazing and price was great. read more

Perfect Nails - Nail Salons Near Me - Medford, Oregon

Yolanda had long pointy nails, scratched, stabbed sliced throughout pedicure, have bleeding Right great toe. Did not clean under my toenails except aforementioned right toe! polish job is worse then my 5year olds that I came in with. Shop was mocking an apparent previous customer who "shouldn't ask for nails she couldn't afford", loudly, very poor taste. Chairs were comfortable, and they took me as a walk in, otherwise less than 1 star read more

Dogs are not allowed in any salon in Oregon. Yes, while waiting for my appointment, a young man brought his dog in with the dogs stuffed toy. The young man took a seat while the puppy licked its ass... After 10 minutes of waiting...and able to finally speak to the receptionist about how unsanitary this was, I made the decision to cancel my appointment and left. Under Oregon Cosmetology...NO dogs are allowed at any time. read more

worst experience ever. I originally had o e person, but then got a call right to ask if I can change to a different girl. I said yes, and got theirs new girl Jessica! from the rhine I walked I and the. walked out, she was nothing nice. wouldn't talk to me when I was trying to make conversation! I wanted a gel overlay on top of my real nails. she chopped my really nails off. and used full nails , not tips to do my nails! they were so bad. so glues the nails to my skin. the gel overlapped and she did t file down. they were supposed to coffin shape with a curve! nope I got straight nails that looked horrible! the to charges an arm and leg for the crappy job she did! never go back! The vibe I shop, isn't good. Not very good personalities in ther read more

Perfect Nails - Not good - Nail Salons Near Me - Medford, Oregon

Nice people, quick service very busy on Friday morning It can be recommended for a great pedicure read more

Perfect Nails - Pedicure - Nail Salons Near Me - Medford, Oregon

I've only had great experiences here. Relaxing pedi's and beautiful mani's. Not sure what the bad reviews are all about but definitely not what my experience was. I recommend perfect nails read more

Greeted by owner with, " you're early.... Find a seat". I asked a worker how to start the massage chair - her reply.. "don't know" sat about 10 more minutes then asked to same worker, " what is the password for wi-fi"? .... Same response... "don't know". And this time i asked, "can you find out"? Turns out that employee would be doing my pedicure. She acted disgusted to be working and greeting me by saying.... "You want basic? You wont be getting any massage". I've been getting pedicures for over 30 years.... I looked perplexed - she asked another co-worker who explained to her what she would be doing. I asked her if she was new to perfect nails and and she grumbled.... "Its my first day". The whole experience was awful ..- a 5 yr old child could of done a better job on the entire pedicure.... She didn't even know how to keep her hands out of the way to paint each toe. Horrible! I called to talk with the owner and reached an answer machine. I kindly asked for a call back, in place of posting a yelp. No response! Horrible service with inexperienced workers. Atmosphere was hot and heard another client say, " you're toilet keeps running"... owners response , "yep, it does that a lot .. eye roll" Don't waste your time going to perfect nails... Not so perfect! read more

This place use to good but not anymore. The shortest pedi I've ever had for $55! She rushed through it and no massage, no cuticle care or clean up, no pumice/file on bottom the feet. The gel polish is very clumped up on my toenails. Just poor quality. Won't be returning when there are so many other places in town. read more

So a pedi there is a very disappointing experience. When you book online you don't get the nail tech you requested, your pedi is rushed and not very relaxing. Not worth the $$. Won't be returning. read more

My bestie went and she called me afterwards in tears as she went there to feel better after loosing her stepson in a terrible accident and she was a bit late , they keep your debit card on file and will charge you even if there wasn't time for a manicure , she had a pedicure and before she made it back to her car, they charged her 80$ and made no effort to schedule and felt entitled to take 80$ dollars from her account as if she hasn't been through enough My poor friend helps people for a profession and is a trauma counselor Who was wounded by the experience Stay away from this place read more

Very unprofessional, I was very disappointed. Staff was rude, my Mom got a horrible pedicure-polish was even sloppy and we both are having pain in our toe nails from bad cut job mostly likely caused an ingrown toe nail...Won't be going back. read more

The new owner is rude and uncaring. Superficially nice. The telephone staff act just like her.so sad to see such that we are treated like a number now. read more

This salon is under new management. The management team has taken great care to upgrade the quality of service and improved the feel of the atmosphere. They've purchased new top of the line product and have kept prices affordable. The technicians do not seem as if they unhappy or overworked and as a client I never feel rushed during my service. The staff are friendly and take time to provide a quality service. The salon is very well organized and each technician has their own station and supplies. It's my favorite salon and the prices are great. Highly recommend! read more

Perfect Nails - Nail Salons Near Me - Medford, Oregon

This place is nice. Very popular, doing a walk in means that you will probably have to wait a while. Four of us went and we each were happy to get our toes done. We didn't know we need to have a file set but that it wasn't expensive to get one from them. Overall good read more

Perfect Nails - Regular Pedi - Nail Salons Near Me - Medford, Oregon

Our grandchildren gave my wife and I each a Gift Certificate for pedicures. I called prior to their expiration and was told there was a new owner, but our Gift Certificates would be honored, although we could not extend the expiration date. I booked a couples Manicure/Pedicure appointment prior to the expiration of the Gift Certificates. We arrived on time and I got service right away, but my wife had to wait half an hour for service, so that broke the 'couples' idea. I would have waited to start had I known it would be half an hour. Instead, I waited between my pedicure and manicure to let her catch up. When I was finished, while waiting for my wife to be finished, I went to pay. I was told then that we had to pay $5 each for the pedicures on the Gift Certificate, because the new owners raised the price. When I pointed out that nothing on the Gift Certificate said we would be subject to additional charges, or price increases, and that I was not told of the price increase when I called for the appointment, I was told we could either pay the extra $5 each, or they didn't have to honor the Gift Certificate. That information should have been delivered on the appointment phone call. Really...new owners are willing to lose customers over $5? Their choice, but we don't think it is a fair business practice, so they lost us. The half hour wait was inconvenient, but forgivable. read more

Mimi was extremely rude and accused me of lying about a covid trace form. I told her three times I filled it out and she kept handing me the clipboard demanding I fill out something I already had. Then she proceeds to give me the worst pedicure didn't remove any of the dead skin around my heels or toes and used an old empty nail polish to paint my toes. When I said no absolutely not she said I'll put clear coat on and you can't tell. No I think I'm done with your crappy service. Take that off. She had zero problem charging me full price for a very half effort job. That's the politest way I could explain that. However Tori did an amazing job on my girlfriend. DO NOT go to Mimi. After I left the building she verbally attacked my girlfriend who was waiting for her nails to dry. Shame on you I'll be contacting the BBB. read more

Perfect Nails - Worst service I've ever received in the valley. - Nail Salons Near Me - Medford, Oregon

I reconnected with Perfect Nails today after a decade of not ever wanting to give them my business again!!! I asked a friend where I could go to get my nails done like hers. She recommended Perfect Nails, so I gave them a try. Great experience! Friendly staff that are capable of listening and communicating! Sooo much cleaner!! I am so pleased to have met Tori and Hayley. Got my nails done for my husband's 50TH reunion and a 2 week cruise. Can't say enough about this "new" business. read more

Usually a great experience but I went today and they charged me one price and charged another customer that got the same services as I did a cheaper rate. I tried to say something and basically was told we already charged the card. And then continued to argue. Sadly will not be going back. read more

I'm an older man. I've been going to this Perfect Nails salon since November 2021, with wonderful results. Sara Gibson does an Express Pedicure every five weeks, which vastly improved both the health and comfort of my feet. I have reached the age where my back won't allow me to properly care for nails, cuticle, and calluses. Actually, I never have had the knowledge to do the quality of care even close to the care Sara gives me! It is worth ever cent paid, and a lot more economical and fun compared to a podiatrist. About the shop: Even though I'm an old unglamorous guy, everyone makes me feel welcome and completely comfortable. The shop is really cute, tidy, and very clean. The atmosphere is happy and comforting. It is obviously a business the owner and her staff takes pride in which always signifies a good business I can rely on. read more

I called and make an appointment for later the same afternoon for my brother and I. I had a gel manicure with Sara and he just had a basic manicure. Sara was amazing! She went above and beyond to help me decide what to do with my nails. I had a broken nail she was able to fix with acrylic and I mentioned doing a design with a butterfly - which she hand painted with a miniature brush. She definitely knows her stuff and was so personable. Now I'm looking for an excuse to get my nails done by her again! read more

Perfect Nails - Gel manicure - Nail Salons Near Me - Medford, Oregon

This was my first time coming in and I received a French acrylic mani. I was professional and kind when I communicated that I was very unhappy with the work and wanted them taken off or covered with another polish. They covered my nails with shellac and that was botched as well. I asked to not be charged and they said absolutely not and that they "had" to charge me and did so charging me full price. This is not how you run a business and you should never treat your customers this way. read more

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Service is not friendly at all. The woman clearly in charge is the worst. Learn to smile and say hello. I am coming in there and giving you business- you should be happy about that instead of rude and unwelcoming. When someone is leaving and says thank you, you should probably say you're welcome or at least acknowledge the person standing right in front of you instead of stand there and look at me like you have know idea what I am saying and say nothing back to me. I will not be a returning customer! read more

I told the gentleman doing my eyebrows that i liked the thickness of them but just wanted them shaped. i didn't expect to have most of my eyebrows taken off. My eyebrows were very thick before i came in and left with them not shaped, but now they're farther apart than i expected and i don't know i guess the communication just could've been a little better. I have never gotten my nails done here, as i just moved to the area but I have heard good things about them. I hate to give a bad review, but I just want other people to learn from my mistake. read more

Perfect Nails - Nail Salons Near Me - Medford, Oregon

I feel very disappointed in the way the new owner is running this business. Her and her husband are untrustworthy, rude and horrible to deal with. I am shocked they are still in business. They charged my card without my permission after I was late to an appointment. This business has been run into the ground. I left in tears. I don't know how they sleep at night deceiving people and treating them with no humanity. I am so disturbed by my experience. Stay away from this nail salon. read more

Always a wonderful experience! They did a redesign a few months ago and added 5 more chairs. Now they line both sides of the back of the main room. (Which is much better then the circle shape they were in before.) The deluxe pedicure includes 4 extras including scrubs and a cooling gel. They add hot towels over the cooling gel and it is so relaxing. It's $35 dollars for about a 30 minute half leg massage and your toes painted. Can't beat it!! (File and buffer are $2 extra so be prepared for that charge if you haven't been in before.) read more

Perfect Nails - Deluxe pedicure is well worth the $10 extra! - Nail Salons Near Me - Medford, Oregon

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My sister-in-law went in there and she thought it was the same place as before they were rude inconsiderate and she was 15 minutes late and they told her they couldn't do it for her then they took her money $80 and did not give her the services that she needed I would not recommend this place to anyone at all whatsoever also you do not take a credit card in advance I've never heard that in my whole entire life and I go to the nails and get my nails done all the time you make an appointment that you give them your name and a time and that's what they do they I've never seen anything like this before and I get my nails done every 2 1/2 weeks I will definitely never go here and my sister-in-law suggested to go to this place and I said no it's not as close to the house as this place but I would never ever go there read more

This business has recently been sold. The original owners Jimmy and Lillian were wonderful and believed in customer service. The new owners are negative and rude. They require a credit card to book and appointment, something that is unheard of in this business. They are also dishonest. The feeling tone when you enter the salon is nasty. The techs have scowls on their faces and do not seem interested in the customer. It is sad to see a great business that Jimmy and Lillian started being run into the ground. I would not patronize this business under any circumstances. read more

What a relaxing experience! I had a pedicure and had one of the best nail techs ever! These guys are open in spite of Covid-19 and worth the visit read more

Perfect Nails - Nail Salons Near Me - Medford, Oregon

I had my nails done today. I really appreciated that I was able to make an appointment late notice. They were ready when I got there. There were lots of people getting there nails done. And I did like the atmosphere. However the lady that did My Manicure seemed to be distracted and in a hurry. She answered the phone about 5 times and made a few calls too. Maybe the one managing it shouldn't do nails as well. The gel nails she did was okay but not great. When I had my Pedicure it was very nice! Ann did a good job. And spent a lot of time on my pedicure. But when I got home 1 of my toes lost it's gel polish. So it wasn't a total disaster but wasn't 100 % satisfied. Still deciding if I will go back. read more

Perfect Nails - Getting a Pedicure after my manicure with Gel polish. - Nail Salons Near Me - Medford, Oregon

I love this nail salon. They are very clean and polite. However Tori is always rude. She always seems mad and is uncomfortable to work with.

Please hire the people who know how to do their job. I went to do waxing and the lady who did my waxing doesn't know how to do waxing. She applied wax, put the wax paper and started removing slowly. She does not know that after applying wax she need to press and the remove at once. She was removing too slowly that it hurts me too much. when I called owner Lillian she was so rude and don't want to listen what I was complaining and told me to go to another place. She was misbehaving to other customers also. She was very rude. She is very haughty/proud of what she was doing. She thinks no matter what she do, she will get customers. Very Very bad customer service she has at her nail saloon. read more

Had a pedicure from 'Joe' today. He was very rough, and way to fast. I went with a friend who had a lady do her nails. Joe finished my pedicure about 20 minutes before my friend was done and I had to pay the same price for the supposed same service. He had poor people skills. I would not recommend Joe to any one. The salon was very busy , but I'm certain no one comes to this business because of. Joe! read more

I am always happy with my nails if I have them done at this salon. The staff is always courteous, friendly and professional. They are quite busy and always take walk-ins, but if you have an appointment you never have to wait. Five GOLD stars! read more