I really like Prosource. I have bought a couple of things…read morehere over the years, including a Concept 2 and weights. The people I have interacted with have been pleasant and the prices are reasonable. They don't have a huge huge selection, but they have enough to meet my needs and I'd rather shop local than big brand. I also like the little museum that they have, it's pretty cool.

Came by with my son at 10:45 am today to get a mother's gift for my wife and this place was closed…read more No sign or voicemail explaining why.

I highly recommend this company! Tim and his staff are very nice people. Tim was extremely…read moreknowledgable about his fitness machines and truly wanted me to be happy with my purchase. He's very responsive too. You don't meet many companies with this type of customer service anymore. I will definitely be back

STAY AWAY From servicing your treadmill with these guys!! I…read morecalled them to maintenance my working treadmill- Again, the treadmill was working when they arrived. Although, it was an older treadmill it was working fine! The first thing they did was break a belt after they opened it. Then told us it would be $40+ to replace (although, they broke it!). We agreed to get the belt replaced. When we called to find out when they would be back to fix what they had broken- they weren't even aware they were supposed to be back. After my husband explained the situation, they ordered the belt and a couple of weeks later showed up to replace the belt. Unfortunately this time they blew up the PCBA (the board). So, after $182.00 and a lot of headaches. We went from a working treadmill to have to pay to trash it. Very sad! Very disappointing! **I Disagree with some of your techs untrue comments. Yes, the treadmill was 11 years old. but, it was working FINE! Also after they broke it, they recommended for us to fix i- and we decided not to. In fact my husband called when they were there (both times).

I was in the market for a lat pull-down machine to finish up my home gym and I called and talked to…read moreDennis. He saved me an hour drive by sending photos by text. Got a great unit and at a reasonable price. And the delivery guys were right on time and VERY knowledgeable and professional. Will be doing business with them again when I add a treadmill!

Spent $4k+ on a treadmill only for it to regularly glitch out due to faulty software less than 90…read moredays after buying it. The features that I was sold on also never worked. This company essentially said tough luck try calling the manufacturer. Pathetic. Spend your money literally anywhere else.

This is a fantastic store, the staff is friendly and knowledgeable. The product is amazing…read more Peloton offers a state of the art exercise platform. I say platform because there are treadmills as well as cycles. The screen can have you riding in just about any country in the World. They have great warranties that will ensure that your investment will be working properly for years to come.

Went into the peloton showroom before dinner one night. I love that you have the option to try each…read moreof their cardio equipment. I have the treadmill and the bike in love both of them so much. The inside of the store is sleek and gives you a chance to try before you buy

Getting these products was a bit of an Implus buy. I mean impilse. Oh never mind…read more They offer pretty good products and we actually quite like them on some levels. Their sizing is awful and definitely enough to go all the way down to three stars and then you have to consider that their full warranty is absolutely useless. You would think they would back these things up because they want their company to do well, but that might be one of the reasons they use so many different company names so that the bad reputation gets scattered amongst all the different names. Overall it's just some shady stuff. The warranty is worth nothing. The only reason I give them the extra star is because of the really attractive packaging which is what drew us to them in the first place.

Very disappointed. I…read moreordered $104 worth of Balega socks directly from what I believed was the official website. I've worn Balega for over 20 years, so this was not a random purchase. The product page did not clearly disclose that these were "Zero Cushioning" socks -- which is critical for someone like me with neuropathy and foot pain. That detail only appeared on the packaging after delivery. The socks were also far smaller than expected, despite ordering X-Large. I contacted customer service on February 14 requesting a return and refund. I received only an automated response (Request ID #103813). After multiple follow-ups, there has been zero response. No return instructions. No refund. The socks remain unused and in original packaging. For a brand with such a long reputation, this level of customer service is unacceptable. I am now disputing the charge with my credit card company.

I made my appointment at the Peloton Durham location to try out the Peloton Treadmill after just…read morehaving placed my purchase order. Sydney was super friendly right when I arrived and was incredibly knowledgeable about the Treadmill and was able to answer all of my questions. When I mentioned that I had already placed my order for the Tread, but hadn't seen any available delivery times yet, she got right to work on figuring out why. I LOVED the Tread and this appointment made me not only so happy with my purchase, but with having gone into the Durham location. Sydney got me a delivery date and said she would do her very best to see about getting it moved up to be more in line with the originally estimated timeframe. Super excited for my Tread and so incredibly happy with my experience with Sydney and the Peloton Durham location!

I have been thinking about purchasing a Peloton for over a year. I was excited to find out that…read morethere was a Peloton showroom at Southpoint so I can try before I purchase. I walk into the little studio. I waited and waited and waited and waited. No one ever said a word, I saw one of the girls taking to someone so I waved to get her attention as I stood by a empty bike I wanted to try. I asked her if I can get some assistance and she literally ignored me. I waited about 5 more minutes and literally walked out. Thank you Peloton for showing what was a future customer how you really feel about someone who was going to spend over 2k for a exercise bike. My experience today has me looking at other brands to spend my money on.

Thank you so much! We just received a new Nordic Track elliptical and unfortunately upon arrival we…read morenoticed a few sounds that maybe there is an issue. Services was very prompt from initial review of equipment to ordering the parts needed to fix the issues. Draven was out specialist that came out to assist throughout the process. Very prompt, courteous, and explained in detail of what the issues are and installed them as soon as the parts arrived. Special thank you to him on outstanding support and fixing our new exercise machine! ServiceRx has been great and impressed with how the process went from start to finish!

These guys are friendly, product knowledgeable, reliable, professional, thorough, they arrive on…read moretime and their prices are reasonable. They even put little shoe protectors on their shoes to walk around your home. Living out a rural area I didn't know how I was going to get my elliptical serviced. Now I know.

My doc says to me, "Do something or you're going to die! Exercise bike, bow flex, elliptical, I…read moredon't care but if you don't you won't see 45!!!" She borderline yelled at me. I told this story to Travis today and made the trek up to Raleigh from Fayetteville. In the middle of the day I made my purchase, and it was delivered in a timely manner - How timely? SAME DAY. Many thanks to Travis and the folks at US Fitness. If I ever need another piece of equipment again they will be the first I visit. Now if you excuse me I have my second ride to make. Doctor's orders

Top of the line equipment with knowledgeable staff. If it's fitness, they have it - even flooring…read morethat can be custom designed for your space.

Big store, plenty of inventory. Needed to get some socks for…read moremy husband- (shipping is pricey) When I entered a nice associate asked if she could help, then walked me to the socks. I thought I would be in and out- nope. Only one cashier and it was backed up. When I finally checked out I decided maybe I should have ordered online.

Holiday shopping at the brier creek store in Raleigh. I knew they would have a great selection of…read moreUNC gear and was hoping for some sales to take down what are normally prices a bit higher than other big box retailers. I hit the jackpot on some clearance items without the need for any service assistance but the cashier was fast and friendly for a quick in and out shopping experience on super Saturday.

5 stars for awesome customer service displayed by Michael. Came in looking for softball items. This…read moreis our first visit at this store. We were welcomed quickly and walked to the softball area. Michael helped us find a glove and a other items. The store is nicely sorted and stocked with many items. Kuddos to all the boys working today who displayed excellent customer service skills!

Even going back to Covid era when they didn't have a mask policy, we knew right then that this…read moreplace was a Karen Castle. Staff is not helpful, the merchandise is a disorganized disaster. There are other locations around the triangle that are just easier to work with and better selection.