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    Perfect Fitness

    4.0 (1 review)
    Closed 8:00 am - 6:00 pm
    Updated over 3 months ago

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    Implus Footcare - It says "zero cushioning" on the package but did not list this on the website

    Implus Footcare

    1.4(5 reviews)
    0.0 mi

    Very disappointed. I…read moreordered $104 worth of Balega socks directly from what I believed was the official website. I've worn Balega for over 20 years, so this was not a random purchase. The product page did not clearly disclose that these were "Zero Cushioning" socks -- which is critical for someone like me with neuropathy and foot pain. That detail only appeared on the packaging after delivery. The socks were also far smaller than expected, despite ordering X-Large. I contacted customer service on February 14 requesting a return and refund. I received only an automated response (Request ID #103813). After multiple follow-ups, there has been zero response. No return instructions. No refund. The socks remain unused and in original packaging. For a brand with such a long reputation, this level of customer service is unacceptable. I am now disputing the charge with my credit card company.

    I'm not even sure that Implus Footcare or Implus LLC even exists in reality. I've asked the state…read moreAttorney General's office and Citibank for help in resolving an issue where they sent me the wrong insole size, and after I followed all instructions I could find to contact them for a retunr, they have NEVER contacted me (other than an auto-reply bot). They won't respond even to those entities. Anyway, there is NO customer service, NO attempt to contact the customer let alone satisfy them, and NO way to engage them. DO NOT BUY FROM THEM.

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    Implus Footcare - It was an implus buy

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    It was an implus buy

    Peloton

    Peloton

    4.0(4 reviews)
    6.8 mi

    I made my appointment at the Peloton Durham location to try out the Peloton Treadmill after just…read morehaving placed my purchase order. Sydney was super friendly right when I arrived and was incredibly knowledgeable about the Treadmill and was able to answer all of my questions. When I mentioned that I had already placed my order for the Tread, but hadn't seen any available delivery times yet, she got right to work on figuring out why. I LOVED the Tread and this appointment made me not only so happy with my purchase, but with having gone into the Durham location. Sydney got me a delivery date and said she would do her very best to see about getting it moved up to be more in line with the originally estimated timeframe. Super excited for my Tread and so incredibly happy with my experience with Sydney and the Peloton Durham location!

    I have been thinking about purchasing a Peloton for over a year. I was excited to find out that…read morethere was a Peloton showroom at Southpoint so I can try before I purchase. I walk into the little studio. I waited and waited and waited and waited. No one ever said a word, I saw one of the girls taking to someone so I waved to get her attention as I stood by a empty bike I wanted to try. I asked her if I can get some assistance and she literally ignored me. I waited about 5 more minutes and literally walked out. Thank you Peloton for showing what was a future customer how you really feel about someone who was going to spend over 2k for a exercise bike. My experience today has me looking at other brands to spend my money on.

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    Peloton
    Peloton - Peloton Tread at Peloton Durham location

    Peloton Tread at Peloton Durham location

    Peloton - Peloton Tread at Peloton Durham location

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    Peloton Tread at Peloton Durham location

    US Fitness Products - If you can DREAM it, we can BUILD it!

    US Fitness Products

    3.9(8 reviews)
    13.1 mi
    $$

    Top of the line equipment with knowledgeable staff. If it's fitness, they have it - even flooring…read morethat can be custom designed for your space.

    I had a really disappointing experience here. Given the stay-at-home order, I wanted to buy a rower…read moreI could use at home. I made an appointment at US Fitness Products, ordered a rower, and was told it'd arrive within 5-6 weeks. On the scheduled shipping date, I got an email saying the shipment was delayed and it would take another 5 weeks. And then, their delivery is delayed, so really it'd be an additional 7-8 weeks before I got my rower in my home. For context: ordered my rower in July, told it'd ship August 27. Got notified August 27 that it actually wont get shipped until end of September, give or take 1-2 weeks for shipping, plus an extra 2-3 weeks for delivery. So we're looking at the end of October/early November...for an order I placed in mid July. I called the manufacturer, who specifically said that had I ordered from them directly, I'd have my rower by now. Further, I specifically asked for this to be delivered and they explained to me they have different 'tiers' for delivery: first floor delivery cost around 129 i think, 2nd floor delivery would be slightly more, etc. We agreed to have them deliver to my first floor. Apparently, when I checked back in for an updated delivery date, they had no record of my request for delivery. They were just going to let the rower show up at their storefront, and call me to pick it up. I would not have been prepared for that. Either way, I cancelled my order. I understand there's high demand with home gym products, but I could have ordered a Pelaton and gotten it by now. Not sure what the delay is with US Fitness Products, but you can certainly get equipment sooner than they can deliver.

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    US Fitness Products - If you can DREAM it, we can BUILD it!

    If you can DREAM it, we can BUILD it!

    US Fitness Products - Residential Service

    Residential Service

    US Fitness Products

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    Perfect Fitness - fitnessequipment - Updated May 2026

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