Thank you so much! We just received a new Nordic Track elliptical and unfortunately upon arrival we…read morenoticed a few sounds that maybe there is an issue. Services was very prompt from initial review of equipment to ordering the parts needed to fix the issues. Draven was out specialist that came out to assist throughout the process. Very prompt, courteous, and explained in detail of what the issues are and installed them as soon as the parts arrived. Special thank you to him on outstanding support and fixing our new exercise machine! ServiceRx has been great and impressed with how the process went from start to finish!

These guys are friendly, product knowledgeable, reliable, professional, thorough, they arrive on…read moretime and their prices are reasonable. They even put little shoe protectors on their shoes to walk around your home. Living out a rural area I didn't know how I was going to get my elliptical serviced. Now I know.

I highly recommend this company! Tim and his staff are very nice people. Tim was extremely…read moreknowledgable about his fitness machines and truly wanted me to be happy with my purchase. He's very responsive too. You don't meet many companies with this type of customer service anymore. I will definitely be back

Fitness Concepts does a tremendous job for Glenaire. We use them on a quarterly basis to service…read moreour machines. Plus they are our go to for bringing in new equipment and removing old equipment. We are building a new fitness center across the street, and they are a big help with designing and providing insight on new equipment. Great people and friendly service.

Top of the line equipment with knowledgeable staff. If it's fitness, they have it - even flooring…read morethat can be custom designed for your space.

I had a really disappointing experience here. Given the stay-at-home order, I wanted to buy a rower…read moreI could use at home. I made an appointment at US Fitness Products, ordered a rower, and was told it'd arrive within 5-6 weeks. On the scheduled shipping date, I got an email saying the shipment was delayed and it would take another 5 weeks. And then, their delivery is delayed, so really it'd be an additional 7-8 weeks before I got my rower in my home. For context: ordered my rower in July, told it'd ship August 27. Got notified August 27 that it actually wont get shipped until end of September, give or take 1-2 weeks for shipping, plus an extra 2-3 weeks for delivery. So we're looking at the end of October/early November...for an order I placed in mid July. I called the manufacturer, who specifically said that had I ordered from them directly, I'd have my rower by now. Further, I specifically asked for this to be delivered and they explained to me they have different 'tiers' for delivery: first floor delivery cost around 129 i think, 2nd floor delivery would be slightly more, etc. We agreed to have them deliver to my first floor. Apparently, when I checked back in for an updated delivery date, they had no record of my request for delivery. They were just going to let the rower show up at their storefront, and call me to pick it up. I would not have been prepared for that. Either way, I cancelled my order. I understand there's high demand with home gym products, but I could have ordered a Pelaton and gotten it by now. Not sure what the delay is with US Fitness Products, but you can certainly get equipment sooner than they can deliver.

I really like Prosource. I have bought a couple of things…read morehere over the years, including a Concept 2 and weights. The people I have interacted with have been pleasant and the prices are reasonable. They don't have a huge huge selection, but they have enough to meet my needs and I'd rather shop local than big brand. I also like the little museum that they have, it's pretty cool.

Came by with my son at 10:45 am today to get a mother's gift for my wife and this place was closed…read more No sign or voicemail explaining why.

Whether you're looking for repairs or routine maintenance for your gym equipment (treadmill,…read moreelliptical, etc) this is the place to call! They offer prompt, very professional service and will take care of what's needed. You can easily schedule services through their website @ fitnessmachinetechnicians.com - or - call 540-346-3332. Recommend 10 of 10

Great service! Technician was prompt, knowledgeable, and professional. Would definitely recommend…read morefor any fitness machine related needs!

I was in the market for a lat pull-down machine to finish up my home gym and I called and talked to…read moreDennis. He saved me an hour drive by sending photos by text. Got a great unit and at a reasonable price. And the delivery guys were right on time and VERY knowledgeable and professional. Will be doing business with them again when I add a treadmill!

Not a place for a deal.. I would recommend doing a little more research on your own and being…read morepatient for finding equipment then coming here and buying things full out.. brand new would be about 15% more then here so I would not recommend it unless you don't care Cable cross over they wanted 9k for .. its a $2500 piece of equipment used.

It's a Play it again sports, so you always have to expect a little bit of variation because…read moreownership is different. I understand that they have to cut a profit, but I feel like what they sell for and what they buy for trade-ins is extremely disproportionate. The selection of items is not exceptional, it doesn't have too much. Much it's just a little bit of the basics, but the biggest issue I have is the price. I think they overinflate the value for things and it makes it hard to justify purchasing anything there. I can't speak for the customer service, it's always teenage kids who are there and they're just doing their job, nothing exceptional on either side.

I wish I would have read these reviews before my purchase. The reviews about the owner are…read morecorrect. Very shady and untrusting. Save your time and energy and shop elsewhere.