Such a nice group of guys. Took a bike in just to get a tire replaced they educated me on where to…read morego to get what we needed (as they didn't have the correct size in stock) only to return with the tube and have them install it! Took their time, caring, informative and just all around great guy! I will be back!

Everytime I come here,I get the worst attitude from the employees. I always try to be nice despite…read moreit and give them the benefit of the doubt. Today was no different. I simply asked if they can bead my tires real quick and the mechanic said mockingly "no I can't bead your tires real quick" with a condescending attitude. They sell good bikes but their customer service in all aspects needs heavy adjustment. I have spent $10,000 here in the last month. Nice bait and switch tactic.....

This was the second time I've gone to a shoe store to speak to someone about the proper shoes. I…read morenever appreciated how important these things are until now. The staff was very passionate about this space and you can tell from how knowledgeable they are. Very kind, respectful, and patient as you look to make a decision on the many options! I also randomly came by on a run a while ago and they had water and snacks to help out, which I found to be something very special they do to help the community, makes me wanna make them part of my stops on longer runs!

Wow amazing! Like the workers here really take their time to help you try on shoes and recommend…read morewhat is best! This place is so cute and they even have a small bar to buy a drink. I will now only go here to buy new running shoes. They have a great return policy if you ever need it but honestly, they do a great job making sure you leave with the perfect shoes for you.

This is the newest REI and probably the biggest one…read more The Cary REI carries roof racks and roof boxes. I stopped in to look at their selection of trail running shoes. *This location carries The New Balance Herro trail running shoes. The service was great. The value was great.

Shoe visit turned fun shopping…read more REI is somewhere I go rarely, but will visit more now. Jane helped myself and my friend find new shoes. 2 pairs of walking/ workout for me and waterproof hiking for my friend. Louis was patient and helpful with our membership sign up at checkout. Slightly understaffed at checkout. Not that noticeable. Clean location. Friendly staff. $30 lifetime membership is offering a $30 gift card with $50 purchase right now. Will return for athletic wear later.

Lindsey was super nice & knowledgeable. I'd recommend her any day bc of level of customer service…read more After trying on two helmets, I landed on a sedici with an interchangeable visor (Yesss orange). I'm very pleased with the customer service I received today.

Want to send a BIG shoutout to Hunter and Lindsay. I bought a helmet last week that was recommended…read moreby a few people on the forums. Hunter said I may not be happy with it per his expertise, but still got me fitted and finished the purchase. I did go home and try it out and was definitely not impressed. Not to say the helmet was bad, but for what I needed, it did not do the trick. I contacted Lindsay at the store and asked if I could exchange and upgrade. She told me sure! And made the process super simple. When I came in the store, both hunter and Lindsay jumped right on the task. One was getting my Cardo installed. The other was putting on the pin locks and talking me through maintenance. It feels like I was in and out within minutes; when I thought the whole process would be an hour. Every time I go in to this location, the team is spot on Tyler runs a good ship there and I am very impressed all the years I've been going there. But what I thought was going to be a stressful morning, turned out to be a breeze thanks to Hunter and Lindsay!!! Top notch service as always!!!

Visited my first Clothes Mentor today. I came to sell some things after going through my closet. I…read morewould have LOVED if they bought more but I was still happy with getting rid of some clothes, shoes and a handbag I didn't wear/use anyways. When they make you an offer on what they want to buy, they'll ask you if you want cash or store credit. The cash offer was $10 less than the store credit but I just took the cash. The employee I worked with was very friendly. I appreciated all her help! I would definitely recommend!

Excited to find this place online and was thinking of visiting the actual store. Everything was…read moregoing good until I saw them selling SHEIN! Walmart brand too! What a disappointment. You say on your site "customers expect the best" What? Best of what? Walmart and SHEIN? ‍‍ I still can't comprehend this

I recently visited this location after shopping online, using my VIP discount code for a clearance…read morepair of sorbet orange Adidas Cloud Foam Ozelle's. I love Adidas and needed a new fitness shoe to compliment my adidas wardrobe. The Ozelle is similar to a balenciaga style sneaker that offers cushion with cloud foam that is trendy, retro, colorful, supportive and lightweight. The original price is over $60 and I purchased them on clearance for $29. When I visited the store I saw the same shoe for $45. Shop online for the best prices available and pick up in-store. The cashier was very helpful and ready to check me out. I perused the sales floor and saw many styles that were overpriced and way out of budget for the brand. Know your prices before shopping here.

Poor customer service on multiple visits. No acknowledgment from staff outside of them telling you…read morethey're closing in 10 minutes. I spent a significant amount of time in the store and made eye contact with several staff members. It wasn't until it became closer to closing that one staff walked over to me to let me know that they would be closing in 10 minutes. How rude?! "No, hello. Let me know if I can help with anything." The staff here interact with each other and never the customers. I took my money to Dick's next door. Two stars for the clean and organized store, which is the only positive here.

Great selection of sneakers and clothing. The service was…read moregreat. The value for the sneakers was really good.

Looking for some winter wear for an upcoming trip to Northern Europe, I stopped in to browse and…read moresee what these things are costing these days. Well, it's a little shocking. Prices are high but the product definitely looks to be excellent quality. Outdoor wear, camping wear, tents, sleeping bags, camping equipment, kayaks and more. I'll be pricing elsewhere and will likely end up back here anyway. [Review 11605 overall, 1385 of 2019.]

I was looking to purchase a new kayak recently, and visited a number of stores. I had the best…read moreretail experience I have had in years in Great Outdoor Provision Co. I was in a few times, looking at the many different models they have on the floor. Each time I was there, someone was there to help me, answer questions, etc. I ended up with a great kayak they even helped me load up. It was such a great experience, I went back and bought a new trailer. Thank you again for the great service , and if you are looking for anything to do with kayaking I suggest you stop here.