Always arrive on time or earlier! Highly qualified and…read moreprofessional senior discount is appreciated

Two guys showed up in the morning to prep kitchen island lighting. They left after an hour to "get…read moresupplies." They were gone for several hours and I finally called the office to inquire and request to cancel the job since the guys disappeared for the day. I ran out quickly and when I got back my husband told me the guys had come and gone. I called the office and asked and the woman on the phone told me...as though it was perfectly normal...that they had simply gone back to my house to collect their tools. They left tarp out, wires hanging out of the ceiling, my designer lights for install tossed in a pile on a side table. Absolutely awful experience all around. Completely unprofessional.

One of my breakers tripped when doing some heavy cooking. I had to open my panel and THEN flip the…read morebreaker for some reason. Looked it up to upgrade the breaker but I would need to do the wire as well. That was above my expertise. I called Arc and they were very responsive on the phone and handled any changes to my visit with ease. Tav dropped by and lent me his knowledge and best actions to save my money. Amazing, kind and professional man. He will send a quote but I may not need their services. If I do, I will 100% spendy money with Arc Electric. PS: I've seen they have other locations and are not rated as high as they are in the Raleigh area. Wonder if it's just management?

They came out within a day and fixed the problem ASAP. Thoroughly explained what had happened and…read morethe options to repair. No upselling which I appreciated. Will use them in the future for any electrical needs.

Great to work with. They provided a reasonable quote and replaced one of my systems and the air…read moreflow handler. I went with a 2 ton Trane heat pump. Will continue to go to them for all my AC needs. Highly recommended.

Called back quickly and follow-up was great! Was able to come out the next day. Will definitely use…read moreagain if needed.

Alem was contacted and Friday morning was stipulated as the start time.The job was simple; install…read morea brand-new MIDEA 10K BTU A/C in one of my MBR windows. Friday AM came and went w/o Alem appearing or calling. I contacted him receiving an inchoherent story about a previous job still in progress but- FOR SURE - he'd be at my house NLT 4PM. Well, that deadline passed forcing a second call. Again, apologies which prompted me to ask if Alem could manage to do the job on Saturday morning. Response: YES. Alem did show up a tad late but at this point I didn't care. He installed the window A/C and briefed me on basic operation noting that extra water drain plugs were provided and how to replace same. His work was great but I was disappointed in his lack of business sensitivity for jerking me around for a whole Friday, Overall on a scale of 1-10 I'd award a 6.

I am SO pleased I found Alem! He is prompt, knowledgeable, respectful, does quality work, and is…read morereasonably priced. Alem repaired a large drawer in a base cabinet and replaced an entire upper kitchen cabinet. In addition, Alem also adapted the new upper cabinet to reuse the original doors and rewired the existing lighting into the new cabinet. Both the drawer and cabinet had been unusable for months. The cabinet companies I contacted wanted to replace all the cabinets/drawers, costing thousands! The handymen either thought the job was beneath them or they simply didn't call me back. I phoned Alem, left a message and he called back within the hour. After giving him measurements and necessary information, Alem was at my house later that afternoon with a new cabinet, ready to work. He made all the repairs within 36 hours of our initial contact! I wish I had found him 4 months ago!

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.

I just had a GREAT experience with Al from B & J! He was parked in front of my neighbors house so I…read morewent over to inquire about getting my microfiber sectional couch cleaned and he gave me a price and said he could do it right then! I told him to come on over when he was ready and he came in, told me how much time it would take, and got started! He was quick and very kind! My sectional looks brand new again & he even went over my living room rug at the same time and made it look new as well! With two dogs and a baby, I'm sure I'll need him again and I won't hesitate to call! Nice to find someone you can trust and work with so easily! Thank you Al!!!

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

TL;dr: avoid this company if you value your time and money…read more We struggled with this company for over a week to get what should've been a very basic A/C repair completed. It took three separate visits just to diagnose the issue and then get a part ordered. On the FOURTH visit, after being without A/C for over a week, the repair person came out to our house. He spent three hours preparing the system for the new part. Then he realized the part that had been ordered wasn't even the right one and that he would need to put in yet another order for the correct one and come back in ANOTHER two days. We canceled the appointment and immediately started calling other A/C repair companies. Air "Experts" are grossly incompetent and have poor communication within the company. Avoid this company like the plague.

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

I felt very informed on what was to be done in doing maintenance on my system and the follow up…read morereport provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service.

I am editing my review for JC. He came today to power wash the areas that had the spills and added…read moredeodorizer to the areas he spilled the dirty water. It smells amazing now. I appreciate his willingness to make this right. I tried to clean it by rinsing with water but it didn't help. I would be willing to give him another chance.

Provider quoted the job from pictures. When additional damage was ide tidied in person, provider…read morehave a reasonable additional charge to complete the task. Joshua worked diligently to get as much dye into my carpet as possible. Joshua is a one man show, but I'd use him again in a skinny

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!