I don't have many items dry-cleaned these days, as I live in scrubs, however, when I do I like a…read morequick turn-around and a quality clean. I've brought my comforter here a few times with perfect results. A week ago, I took my dress winter coat for a cleaning after having a dog lay all over it at an ugly Christmas sweater party. The lady at the counter is always kind and friendly and makes sure she takes care of what I need. I even like that she inspects the item upon pick-up. Conveniently located in the plaza right off Wilmington and 675, this location is close to work, the highway, and has decent business hours.

To be perfectly honest, when they clean them they do a good job otherwise I would of been a…read morecustomer for 5 years, however when they make a mistake is where the problem is, they messed up one of my shirts and I understand accidents happen it's how they back up there business that has me concerned. I talked to the owner and he admitted it was probably a mistake his company made and then he the owner floored me when he told me to take the shirt back to the manufacturer. What what do they have to do with a+ messing my shirt up. Word of advice stay away from this cleaner if they mess up your shirt they don't stand by there business and let there clients out in the cold.

This place has become a favorite of mine in a short time! They are fast, efficient, kind, and…read moreprofessional! Both times I've visited they have pressed and steamed items immediately and done it with a smile! I HIGHLY RECOMMEND THIS PLACE, their TEAM IS AWESOME!!!

I've been using Pointe Dry cleaners for several years, since the new owners took over. Their…read moreservice is fast and the quality is excellent, overall great value. Customer service is the clincher, they are polite and usually have the cleaning done ahead of schedule. I'd recommend them to all! Brian C Springboro

I'm not a frequent dry cleaner person. Haven't been to one in years, and I had two gowns from…read moreweddings to clean. Although others were closer, I chose Heider from the good reviews. I got the dresses back in 3 days. They texted to inform me they were ready. Also, good to know, they have other services. They do shoe repairs and clothing repairs . It's really hard to find either of those anymore. I plan to be a future customer. Both ladies I interacted with were friendly.

I came from being out of town. The location is good with plenty of parking. The prices were fair…read moreand the quality of the dry cleaning was good. Prices for dry cleaning are high and this was a high end dry cleaner with a clean exterior and interior, reasonable prices for what you are getting ($16 to dry clean a dress), and good turnaround time.

Very nice people run this business. My clothes are always ready when promised. Great location and…read morehours are reasonable. My favorite dry cleaners in the Dayton area.

Last minute alterations to sew a patch on my military uniform. She stayed open a. Few extra minutes…read moreso I could drop it off to her at 6:30pm on a Friday night and it was ready by 10am on Saturday. This lady is so nice and I would come here for everything if I lived here.

This place has done some exceptional alteration work for me at unusually reasonable prices. From…read moreBlue Jean alteration to leather jacket repair - I am very happy with the quality and time to modify, will be using FOX Cleaners as my #1 go to. No, the staff isn't overly friendly and sometimes they have a bad day - but when you can remove red wine stains on a white dress shirt, I don't need fawning over. Try them!

This is the best dry cleaners in the area! I have several very unique items that require very…read moredetailed, delicate handling for an equestrian sport. They are diligent to remove all the stains (even horse sweat stains) that other cleaners couldn't get out. I also take my normal dry cleaning to them, the items look amazing, they are done on time and I get a text reminder when they are ready.

I needed an outfit altered quickly - the staff got it done in a couple days and I'm very happy with…read morethe service. Will definitely use again.

They totally jacked up my suits! Had to go through hoops to get them to fix them. If you do take…read moreyour items here, make sure you check them before you leave the store. The shop owner doesn't speak great english, normally ok until there is a problem. I will not be coming back here!!!! Found someone else, you have been warned. Take your business to someone you can trust not to jack them up!!! Hell do it yourself over bringing your items here.

Go see Google for the current five star reviews... the previous one star reviews on Yelp are from…read moreprior management! My SO brought a couple suits and a jacket here last week. While she originally told him it would take two weeks, she finished one suit ahead of time and called him to pick it up. ...and we're actually here now picking up the second part of the order (well before the two week date). This owner is extremely friendly, and every customer that has walked in since I've been here has been greeted as a friend. Based on how satisfied my SO is with her service and how she treats her customers and employees, I will definitely come here with my clothing/tailoring needs!

A little pricey but well worth it because of the quality of work! Friendly accommodating owner.read more

Yesterday late in the afternoon, an older woman arrived with about six bags of laundry. While…read moreanother lady was using our washers to load her laundry, the woman with the bags began shouting at us to move out of her way. She insisted she was on a schedule. I called the owner this morning to suggest that attendants should patrol the aisles during busy times to ensure everything runs smoothly. The owner did not appreciate my feedback. That day will be the last time I go there when the owner allows such rudeness to occur without intervention. If that woman had lost her temper, it could have been dangerous for both of us as we tried to load our laundry against that unruly customer. Clearly, her behavior was unacceptable and could have led to a serious incident.

Very clean place. Had to come back an hour after opening because everyone in the city was doing…read morelaundry on a Sunday morning.