I recently hired Perfect4 Remodel to fix a leak in my shower, and I must say, it was one of the worst decisions I've ever made. What was supposed to be a one-week job turned into an agonizing five-week nightmare. Not only did they fail to fix the original problem, but they managed to make it even worse by allowing the leak to spread into my basement.
When I brought up the fact that the leak wasn't fixed, their solution was to simply slap a bunch of silicon in the drain and tell me to wait 48 hours for it to magically solve itself. After two days, the leak persisted.
I asked for a refund for the work I would need to have redone, only to be met with Rebecca (owner of Perfect4 Remodel) saying she needed proof I was telling the truth. It was insulting to be treated like a liar when all I wanted was a resolution to the problem they had created.
What's more appalling is the utter lack of accountability from Perfect4 Remodel. Not once did Rebecca not even apologize for their shoddy workmanship or take accountability for the mess they had made. Instead, they continued to deflect blame, drag their feet, and avoid me. It's clear that Perfect4 Remodel not only lacked the skills necessary for the job but also the basic integrity to own up to their mistakes and make things right.
Save yourself the headache and avoid Perfcect4 Remodel at all costs. They're not just bad at their job; they're downright negligent and unprofessional. read more