Aaron has great communication. Gets the job done. And is always nice and professionalread more

Renne is very nice and honest. Did a great job. Have a…read morewarranty. Scheduled fast. Came on Saturday.

I've been using Arizona Pest Control for about 2 years now. I had roaches coming in from my master…read morebathroom and almost lost my mind. I called three companies for quotes. AZ Pest Control did the most comprehensive inspection of my home and told me where they found a colony outside that was making it's way into my house. I hired them immediately and they sprayed inside, outside, and come by every other month to spray, granulate the grounds, and check any other issues. Last year I got a call telling me they saw termite activity outside and I needed to get it treated. Mind you - I did have it treated by a different company the prior year who I'm pretty sure stole my money and did nothing. There was no record of them treating my house which they're required to report to the state. So again I hired Arizona Pest Control. We installed a treatment system and all has been fine since. Communication is great. I know when the tech is coming with email reminders, day of texts, and get emailed the report immediately after. They keep the outside from coming inside which provides my bug phobic self a lot of peace.

Excellent service all the time. Thank you for everything. I would always refer your service and…read moreour technician is excellent. Value excellent for the service of pest and also pack rate control

Brad called to confirm the appointment before he arrived. He was punctual. Brad explained the…read more service and some of the pest prevention options that I have. We walked around my and into the garage before he began. I will ask for him when I set up the next appointment in three months.

By and far the best pest company in all of Pima County. I had something living under my garage…read more They were able to figure out that it was a rock, squirrel, and their family. They came out three times every week until all the pest were caught. And instead of killing them, they took them out and released them into the desert. Not only were they the most responsive but they also had the best price. Awesome job. I have used their services on multiple properties I've owned and will continue to do so.

Not the folks you should use if you have pack rats. Period…read more When we called for rodents in the attic we were told multiple times that they would not remediate or mitigate any intrusions. Okay okay we get it, you only set traps. Great. Anthony came out to provide an estimate ($450), walked the back yard and found a nest above our kitchen window - and didn't check the roof any where else. He told us explicitly they would be out every couple of days to check the traps. His specific example was they'd set the traps Friday, check Monday. Traps set around the yard on a Friday and they came back on Wednesday - five days later after we called about how much time had passed. We also said they were still in the attic. No one checked in the attic, other sections of the roof, got on a ladder, nothing. Rick said that he'd schedule a trap check for the following Friday which would have been 9 days later. That's when we were done. $450 dollars to set five traps and not come back for 5 or 9 days is absurd. When they do come, they check the trap, squeeze in more bait and bail. Five minutes max. It was a waste of time and money. Of note: Mr. Pack Rat came shortly thereafter, checked the roof with the nest and informed us that rats hadn't entered the house there. He checked the entire roofline and found the point of entry on the other side of the house and screened the hole that was in the plywood - something Pest Friends completely missed and wouldn't have done. He came out daily to check our traps, caught multiple rats, cleaned out the nest under the roof tiles and replaced them, remediated all of it until the roofers could fix the damage.

I've been using Pest Friends for years, they are very knowledgeable, thorough & professional. I…read morelove working with a local company whenever possible and these folks definitely prove that to be wise! As always, very pleased.

Jesse, our service tech, is a consummate professional; he is always on time and does an outstanding…read morejob. We live in Sahuarita, in a very open area with lots of critters; he always checks in and makes sure we are at ease with all our bug solutions.

Thank you, JR for protecting us and our new home from all these pesky desert pests! We're new…read morehomeowners in Arizona and knew that we'd need pest control sooner rather than later due to all the stories we'd heard of all the creepy crawlies. JR worked quickly and was very friendly. I appreciate that he was proactive in communicating about the pet safe products and made sure we knew how to avoid getting the fumes in the garage. He also advised us to seal certain areas to keep more bugs out. Very grateful to have found this company and will keep working with them for regular pest maintenance.

I've been with this company for awhile and, initially service was awesome. The pest control itself…read moreis great. Apparently there are new people in the office and they keep charging a credit card that was supposed to be removed from my account. This has happened 3 months in a row and my calls and emails go ignored. Despite great pest control, the billing department is causing me to terminate my account. Amendment to review. I spoke with Debbie at the local office. Apparently the problem was with the "800" call center. She resolved the issue immediately, corrected the misinformation given by the call center AND flagged my account so future calls go to the local office. So, between Debbie's amazing customer service and Juan's courteous and detail-oriented work as the Technician, I have resolved to stay with the company.

PLEASE READ before hiring them! this is one of the worst…read morebusinesses and scams. - they ask you to sign a digital contract that in the find print says your buying the traps not renting them . - they didn't give me keys to the traps - they sell you on a $95 a month and then charge $2k on traps ! - there is no actual number to contact the physical store and when you ask for names, last names or any information on anyone who works there they refuse to give any information out or straight answers ! - save your money , don't fall for there sales scheme where the representative NEVER MENTIONS the traps are yours and that they are being purchased. - it's awful what this business does !

Chris came within the time frame scheduled, performed his duties of weed control in an efficient…read moremanner and was very personable and helpful with questions I had for him. I'll look forward to seeing him monthly!

I have never been so disrespected. I spoke with Jackie Hughes regarding excessive charges to my…read morecredit card from may to jul , two Charges was refunded Jackie advised me she was gonna refund 134$. I had unauthorized charges total of 208$. I had one time service from this company and had funds literally withdrawn from my account repeatedly . Jackie was very rude. She spoke over me. I asked her are gonna talk over me and she said yes she was gonna talk over me. She said she was doubling down. Do not trust the company with your credit card.its such a scam . Margaret

If you are looking for termite treatment, use Desert Shield Pest Control. Some businesses will…read morewrite their own reviews and give themselves five stars. All of the previous five star reviews for this business looked authentic. I submitted the project, using Yelp, to multiple businesses. Out of all the businesses that the project was sent to for the termite treatment, this was the only one that had a good follow up. All other businesses were like "call this number" or "visit this website". Desert Shield replied, via Yelp, and offered to drop by the very next day and asked for my address. Eric showed up the next day at the agreed time. He confirmed my worries about the lines being termite tubes. He pointed out a few more that I did not see. Eric explained the treatment process, gave me a quote, and had me scheduled via text by the end of the day for him to return for the treatment. The quote for the service was far cheaper than what my buddies told me they paid for similar services. And yes, this treatment comes with a five year warranty. They had to drill through a couple pavers to do the treatment. Eric placed the drill holes in the grout lines to better hide the holes. While it is pretty impossible to completely hide the holes after they're filled, I think he did a heck of a job and gave a great effort. Time will tell about how good the quality is of Desert Shield's product and process. However, I feel pretty confident I trusted the right guys for my termite treatment. Their previous reviews did not lie. This company was punctual, incredibly friendly, appeared knowledgeable, arguably cost effective, and communicated efficiently and without stress. I have already told friends and coworkers to let me know if they need termite treatment so I can refer these guys. If you are searching for termite treatment, your search is over. Side Note: If you have a project that needs to be completed, use the Yelp "project" service to send multiple requests and get messages back from multiple businesses at once. It makes life a lot easier.

We noticed some fresh termite activity at the house and contacted several highly rated providers…read more Desert Shield (Eric/owner) responded personally to conduct the free evaluation. He described a double-whammy course of treatment (as did a couple of others) to include drilling and soaking around the entire perimeter with penetrating poison as well as targeted bait at the known activity location. His written estimate arrived within a day and was essentially identical to the others that had the two-pronged attack. The deciding factor was their 5 year guarantee at no extra annual cost (no "maintenance subscription" required). Their next available job appointment was a week away. They (Eric and a young helper) arrived on time (9a on an 8-10am window). The entire job took almost 2-1/2 hours and they were done as promised by 12n. Communication was always timely and courteous. I will follow up as necessary!

Fast, friendly service. Straightforward pricing. Technician taught me something about trees and…read moreeven noticed an irrigation leak in my backyard. Looking forward to continued service!

Wow! This company was so professional from start to finish. Hyrum came over to check our retreat…read morecenter for alledged bed bug bites from a guest. Hyrum checked all 17 beds, couches, blankets and was so knowledgeable and friendly. I highly recommend this company! Oh, and so grateful that there was NO bed bugs!! P.S. The free inspection was a bonus.

Adam at Bug Stop is honest, straightforward, and there's absolutely no BS, which is rare these…read moredays. He found the real source of the roaches instead of just doing a quick spray and go, and even saved me money on a termite inspection I didn't end up needing. As a woman, having someone come into your home, you really notice when a person is genuine and respectful. Adam was both, professional, authentic, very respectful, and easy to trust. Not gonna lie, he's not bad to look at either, but there's something about an honest man that just makes you smile. Highly recommend.

They used to be awesome when it was just Jason but service isn't good any longer. New employees…read morearen't well trained and getting a hold of anyone is impossible. We hung in there but couldn't any longer.