Our technician, Martin, provided excellent service! He answered all of our questions with expert advice. He's friendly and accommodating. Martin provided all of the details pertaining to our initial weed control service and for additional lawn treatments in the months ahead. The cost for the service is at an affordable price point. Plus, we don't need to worry about having to hand-pick the weeds from our yard and trying to keep the weeds in check especially during the Monsoon. Martin is a valuable asset to the Bill's Home Service Company Termite & Pest Control Team! read more

I had a bee problem indoors and outside. Mark from Bills home service came out and took care of the bee's. They were fast and efficient. Highly recommend this service! read more

We are preparing to put our house on the market and wanted to get a termite inspection. We used Yelp's quote feature and Bill's Home Service contacted us right away. After talking with them on the phone I was able to get an appointment that week, which was really convenient. I am happy to say that there is no evidence of termites and the service we decided was fantastic, at a good rate. read more

Use to trust these guys- but I was told the bugs I was seeing was dirt- refunded the last bill charged but now having to live in hotel w 2 dogs and mom w Alzheimer's- just ... whatever Karma on you read more

I have had a termite contract with this company for 12 years and was completely satisfied and impressed with them..... A few years ago they started offering weed control services, having had such great service from the termite service I decided to give them a try.....The weed service has been less than stellar to say the least.... I've had to call them back several times to re-spray because weeds were growing as if no one had sprayed at all.... After this last July's service my neighbor called me to say that he thought I may not have gotten my moneys worth this time because they had been there so short of a time... After a few weeks weeds were everywhere...After spending several hours weeding the side of my yard in110 degree weather, I thought that I should call them back for a re spray....The manager agreed and a time was set.... When the three guys and two trucks showed up I was greatly impressed until they proceeded to explain that their weed service didn't eliminate ALL weeds...and that they would only be re spraying certain areas of my property...One of the guys was completely irritated that he was even there to begin with and was shrugging his shoulders and throwing his hands up in exasperation of my crazy request! At this point I explained to him that all I wanted was what I'd paid for and that the weed spray at Home Depot killed the weeds that his spray didn't... That didn't go over to well, words were spoken, things were said....They left without doing anything.... I asked for a refund and cancelled my weed service, not my termite service..... Today the "new" owners decided to call me and cancel my termite contract too.... Obviously irritated that he had to refund my money..... After 12 years of loyalty they rewarded us with stopping our termite contract.... Skip these guys, Daddy's boys were handed the keys to this company and have zero loyalty or respect for their customers! read more

We have learned the truth about termites - and the quick drill holes in the walls and put in termite poison only lasts so long. The little monsters just move a little bit and continue chowing down. I did my research and learned about the Sentricon system. Our pest control company came out and quoted us on this system which is fantastic as it draws the termites away from the house and - just look it up. Anyway, the price was not cheap. Wanting to use that system i looked them up online and found other companies that install Sentricon locally. Bill's was at the top of the list and the cost was completely reasonable compared to what our prior pest service charged us. Additionally we get a complete pest service every other month (rather than every third month) for the same price annually as our previous pest company due to a discount they give when you purchase the Sentricon system. The service was within days to install the system which we need as the house was about to be painted, we add the System as a benefit for resale later if we decide to move and everyone at Bill's has been a total pleasure to work with. read more

people write knee jerk negative reviews and don't bother or update or delete, imagine if this was tour business. I know Bill's HS will make it right, explain or even refund but they will be hesitant to return to sour customer. It's not fast food. Rooting out pests is not cookie cutter. Home inspection, you need to communicate with inspectors. Bill's inspected two homes I bought when I could not be in town. I could tell from picture of HVAC. for example it was not long for this world. I knew seller was not being truthful. The home is still a positive cash flow rental. We have to work with vendors. read more

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Please don't ever use these people if you have a mouse problem. $200. To place some traps out. They caught 1 mouse. That is all they literally do.. Then the came back and took the traps back. 5 $2.00 traps. So you get basically nothing for your money. Plus we still have the mouse problem. read more

I love this company! Service is excellent - prices are fair. They show up on time and do the job right. I've even made billing mistakes (MY bad) and they call me to make sure I get my money back. I cant find ANYTHING to complain about! read more

The business is very responsive to any need one has. The staff is always friendly, both those that come to the house and those in the office. read more

Called Bill's Home Service on Monday for a scorpion/spider problem. They were able to come out that Thursday. Manny came out to the house to spray. He was very friendly and professional and answered all my questions. Sprayed inside and outside the house and was done very quick. I will update the review with results later but so far a very positive experience. Would recommend! read more

My wife contacted Bill's Home Service today to come eradicate a fly problem in the house. They told her that they couldn't do anything. Obviously she was upset, and I only wish I was not in Missouri when they came to our home! This is very poor customer service to say the least. They told her that the fly problem was that they were probably coming through the can lights - we have NO CAN LIGHTS. All we wanted was the flys eradicated. Oh well, on to a company that cares to listen and serve customers. Never again will I use them. read more

They did our home inspection prior to buying. We moved in to find a 5ft window and an 8ft sliding door fogged...seals bad. Then we had someone on our roof doing some work and they pointed out to us the caulking was bad around the skylight and sure enough water had leaked onto the sheetrock which was not visible to us as it was high. Failed and separated caulking should be quite obvious ...along with blown windows. read more

Reliable. They have decent prices. Guys are very nice and respectful. They come out when you call for additional treatment for bugs. read more

Employee was respectfuland professional could never ask for anything better customer service is definitely obvious with this company.

I saw an in ground wasp nest (2 visible entry points) and knew I didn't want to mess with them! When I called Bill's Home Service they quoted me $59 and were able to get a technician out within the hour! He sprayed and knocked down the hill with the nests and sprayed a few other places on the patio wall. Looks like the wasps are gone; was advised that if they come back in the same spot - call and they'll be back out, no charge. read more

Friendly and knowledgeable. They technician took care of my problem and didn't try to get me to buy into more services. I will use them again. read more

Totally worthless. They sent a person that couldn't walk. I complained of mice in the attic and he didn't even have a ladder. He made one pass around the house and said that I should contact a roofing company to see if they were entering through the roof. He was too old to bend down and he didn't even have a extension mirror to inspect the foundation lip. Absolute wate of time and money. read more

We purchased our home 13 years ago and Bill's was recommended to us at that time. We have NEVER had any issues with them. We LOVE this company. They are super friendly, helpful and honest but mostly they are just plain GOOD at what they do. We call them our "bug guys". In addition to regular maintenance, they also do termite inspections and treatment.Their prices are good and we have always had excellent response when we have called them for immediate assistance. They truly are a great company who serves this community well. read more

We had there company come to inspect our manufactured home in green valley they said it was in good shape .well it was out of level by 3 quarters in an inch had major water damage rusted I beam under the floor in the shower which should have been easily seen and when we told the realtor deloris jakeway of the problem she told us dont have someone come out to level it the windows and doors wont work. I think the realtor and the inspection company already knew this and were working together. Its illegal not to disclose problems you know about thats why we paid for an inspection $400 it cost us$1500 to repair it read more

Please do not waste your money on this company, they are AWFUL!!! Their technician who performed the annual termite inspection stated everything was fine, no sign of termite activity. Less than TWO DAYS LATER, a home inspection was done which revealed a serious termite problem in various locations around the house. How is this possible? Many residents of Green Valley are snowbirds and do not live in their homes year round. We rely on the integrity and competence of our service providers to maintain the home, not COMPLETELY OVERLOOK what they are paid to prevent. When I contacted Bill's Home Service to complain, I was essentially told that I should be grateful to have a termite contract in place due to the cost and I was never given an explanation as to how or why this could have happened. What is the point of having an inspection if it is not done properly?? In addition, once Bill's was notified of the issue, they took their time in sending someone to come out and treat the problem rather than attending to it promptly. They act as if they are doing you a favor by responding, the complete LACK OF CUSTOMER SERVICE is overwhelming. I strongly urge any potential customers to CALL ANOTHER COMPANY and save yourself time, money, aggravation, and possible damage to your home. read more

If you want your sale to go south, this is the team. I had my home inspected by them and it almost cost us the deal. Because the inspector didn't understand construction, he stated they should get a licensed engineer and redesign the roof supports. We had no choice to hire one, and that company said everything was fine. Yes, part of a truss was altered. Yes the framing was inspected and yes it passed. The modification they made was common practice. Every time the inspector encountered something he didn't understand, he said get an expert. I thought he WAS the expert. read more

Bills Home service is conscientious, thorough and reliable. Provides excellent follow through with termite control. Our home can be vacant for months due to travel and we always return to a pest free environment. read more

Had a home I was purchasing inspected by Don Henson of this company a couple of months ago. I was busy with the realtor and regret it sorely now. I should have stayed with the inspector the whole time. He was pleasant enough, but he missed a huge number of items that have proven very costly for me. He noted two very small areas of dry rot on the exterior of the house, but missed entirely the bulk of it. There was a huge amount of dry rot on the rear siding he missed and the entire front fascia is completely dry rotted, not just the small corner he noted. One of the ceiling fans has ruined bearings and is shot and an entire wall in the master bedroom had a huge crack under the window sill that required repairing and painting the entire wall. He missed several electrical problems with the house and many more small items. An area that was difficult to access between the townhomes I actually pointed out to him as appearing very worn, but he ignored this area completely. When I finally accessed the area, I found that actually a huge amount of the siding was completely missing and was just open to the elements entirely. Do not hire this company for a home inspection prior to a purchase. I have owned eight homes in my life and this was, by far, the worst inspection ever. read more

Excellent service and attention to detail. Great staff and technicians Been using them for 14 years for pests and termites.

Amazing service! If I ever have an issue, they come out quickly! And pretty affordable for pest control!

Always on time. Always professional. Always priced right. Never see a bug in the house. Their termite program is great!

Great local family business. So helpful and provide a full report of inspection including breakdowns and color photos of areas of concern or in need of upgrade. Did our home inspection. read more

I was sent a bill that said I had a contract , which I did not, that was expiring and that I needed to send $190.00 for a renewal of the contract for termite control. I am in a senior community and this is very misleading. A telephone call would be a better way to handle a solicitation. read more