I am extremely pleased with the service here. They are polite and professional. For a little…read moremore they towel dry the exterior for you which I think makes a big difference. Great value and I will be a lifer for sure! Thanks for taking such good care of me! I'll be back!

Have washed my car here a few times, does a good job. Owners were responsive over email to answer…read morequestions I had. The basic wash does at least as good a job as the self-serve bays I have used elsewhere, and I don't have to do any work. And basically the same cost. Facility is newer, modern, clean, and maintained. The automated payment kiosk accepts cash and credit.

I would have given it five stars however, "two dollar Tuesday" you were supposed to get off two…read moredollars on every wash. I was charged full price. I also think that $20 for a laser wash could be a little steep. Wash did a decent job it's brand new and everything works as it should. Vacuums are two dollars.

Parker! Thank you for the best truck details you have provided over the years…read moreI appreciate you and your team's effort so much! Coming from out of state I wasn't sure where to go to for the vehicle details and I knew I would need a spot here in Ohio, given the weather we experience. Plus the dogs that I road trip with here and there! And the price is always right. Thanks for making my truck feel brand new everytime man! Much appreciated

Sorry it took so long to review....accidentally happened on this business a few months ago. They…read moremade my 2016 Jeep look new again and smelled terrific. I highly recommend this business. Courteous, friendly service with a reasonable price and a passion for excellence.

Went to get my car windows tinted and was not disappointed…read more Really responsive on the phone and easy to communicate for appointments. Will see how the tint last and react on the long term. But so far so good!

I had my 13 year old car detailed on the interior for the first time in its long and reliable life…read more- and what a difference it made! Every single surface, including all the hard-to-reach corners of a Prius' dash and windshield, was sparkling clean and gleaming. The carpets and upholstery looked like new and smelled great too. The service was done quickly and delivered on time and the owner and staff were very professional and so courteous. I will definitely recommend Magic City to all my friends and I won't wait 13 years to use their services again!

Side mirror was damaged. Their claims process is non-existent. Phone calls and visits so far have…read moreresulted in absolutely no reply. For the past 3 weeks I have been told someone would reply within "24-48 hours". It's remarkable to me that a business can cause damage and then completely ignore you.

My truck was seriously damaged in this car wash and they denied my claim without a reasonable…read moreexplanation.

Broken equipment, some bays do not work. Foam brushes don't work in some of the bays. Old and not…read moremaintained. Avoid.

I usually come to the car wash, when I need a quick rinse with no issues. Today, however, is a…read moredifferent story. I normally have coins in my truck in order to complete my car wash. This day, I had to get cash from the atm, and then change for the $20 bill prior to my arrival. Having done that, I was chatting with a friend on the phone, and I did something stupid, I went to the first machine that collects cash, and what I thought was the change dish for the quarters I would receive in the front. It turns out, since I was on the phone, I didn't see the buttons for the wash (this was the island in the driveway for the touch free lane). As I have a truck, I never thought about using a touch free lane (they don't clean as much as a gentle wash). Anyhow, I had already put my $5 bill in, and it showed $5 credit. Alas, I see the red REFUND button! Nope. It doesn't work....... So, I after a phone call (number actually found on a real change machine on the main building wall), I explain on the answering machine (no live person during Monday business hours) and I wait about 5 minutes and decide to add to that total to get to the price point of options for this touch free. As it turns out, after another insertion of $5, it spills $3 in quarters out! Ok...... then I see where it previously said $5 credit scrolling across the display, now it says OUT OF SERVICE! You've got to be kidding me. I go to call again to the number on the other machine, and now now answer but a message that says "we can't take your call right now, call back later" So I'm out $7 and no way to contact the company. It's another year later, and they have not refunded me, nor can I get ahold of anyone. This is probably a lost cause. "Don't go there!" Is my advice. I hope they fix it all, but my hopes are not up. Since I live in FL and only visit Ohio in the summer, and maybe not this summer. It'll not be a stop for me anytime soon. Beware!

Only good touch-less car wash anymore in NE Ohio. The wash is decent enough to get my car shiny but…read moreof course there'll be a tiny bit of dirt left only hand-washing will get off. The air driers are what needs improvement the most but I pull to the vacuums and quickly hand dry any water left over. This is the ONLY car wash I go to and I like it.

I was disappointed with the quality of the wash...half of my car didn't even get soap. The drier…read morewas sufficient either. Price is on par to other auto washes in the area and the machine takes cash and cards. The location is convenient and close to the shopping plazas.

Employees are absolutely horrible.!!!Sprays half the car off but not the other half.the back of the…read morecar is always dirty.Did I mention the employees being lazy.You can't do customer service with your phone in your hand and head phones on.

I have been a loyal customer in the past. I recently purchased the $14.95 car wash package. Once…read moreI decided to cancel, I realized the form they gave me did not have instructions on how to cancel. I have called their number SEVERAL times only to hear the same message every time telling their customers to leave a message and they will be sure to call them right back. I have not heard back and I see they took ANOTHER payment out of my account again today. I am now an unhappy FORMER customer! Planning to call BBB!!

paid for the drive thru wash. light turned green. went in and light stayed green. backed up and…read moretried again several time. left with no wash. their number is disconnected and no workers there. the place is trash don't let them steal your money.

I was charged for a wash I didn't get! I put my card in their machine for automatic carwash,…read more5/2/24, and it asked for cash or card, so I tried cash but that didn't work either. I left the automatic car wash and spent $5 in their do-it-yourself wash. The rinse water doesn't rinse well - dried in white spots all over my black car. Today, 5/4/24, I noticed their $12 charge on my bank card. I tried calling the number shown online, but it goes to a fax machine. No one to talk to, no way to get my money back! I recommend you stay away from this carwash!!

Ray and his team always do an exceptional job keeping your car looking like new inside and out…read more They go over the entire automobile with a fine tooth comb and have you on your way quickly with a very competitive price. All of their costumers become loyal regular, some traveling quite far because they always do a fabulous job.